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Customer Program Manager Jobs in Nevada (NOW HIRING)

Stord

Customer Experience Manager

Las Vegas, NV

Oversee the management and implementation of complex service solutions to ensure seamless customer program execution. * Partner with account leadership on business transformation efforts to enhance ...

Stord, Inc.

Customer Experience Manager

Las Vegas, NV · On-site

Oversee the management and implementation of complex service solutions to ensure seamless customer program execution. * Partner with account leadership on business transformation efforts to enhance ...

US Bank

National Sales Program Manager

Las Vegas, NV · On-site

$133K - $156K/yr

Helping the customers and businesses we serve to make better and smarter financial decisions and ... Manages performance of the project team and evaluates overall team performance. Basic ...

Switch

Sr. Commissioning Program Manager

Sparks, NV · On-site

The Role: Sr. Commissioning Program Manager As the Sr. Commissioning Program Manager, you lead ... Enforce customer performance requirements during commissioning and turnover. * Identify ...

Switch

Sr. Commissioning Program Manager

Sparks, NV · On-site +1

The Role: Sr. Commissioning Program Manager As the Sr. Commissioning Program Manager, you lead ... Enforce customer performance requirements during commissioning and turnover. * Identify ...

Switch

Sr. Commissioning Program Manager

Sparks, NV · On-site

Ensure commissioning work meets Switch program standards and customer requirements * Identify ... Ability to manage multiple complex projects at the same time * Comfortable working in active ...

Switch

Sr. Commissioning Program Manager

Las Vegas, NV · On-site +1

Ensure commissioning work meets Switch program standards and customer requirements * Identify ... Ability to manage multiple complex projects at the same time * Comfortable working in active ...

Switch

Sr. Commissioning Program Manager

Sparks, NV · On-site +1

Ensure commissioning work meets Switch program standards and customer requirements * Identify ... Ability to manage multiple complex projects at the same time * Comfortable working in active ...

Patagonia, Inc.

$85K - $90K/yr

Role: Talent Enablement & Experience Program Manager- 1 yr Fixed Term Contract Team: Talent ... customers, and vendors. Equal Employment Opportunity All qualified applicants will receive ...

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Customer Program Manager information

See Nevada salary details

$9

$55

$86

How much do customer program manager jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for customer program manager in Nevada is $55.07, according to ZipRecruiter salary data. Most workers in this role earn between $36.73 and $70.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools and strategies.

What is the average salary for a programme manager?

The average salary for a program manager varies by industry and experience but typically ranges from $80,000 to $130,000 annually. Customer program managers with specialized skills and certifications may earn higher salaries, especially in larger organizations or tech sectors.

How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What does a customer program manager do?

A customer program manager oversees the planning, execution, and delivery of customer-focused programs to ensure client satisfaction and business objectives are met. They coordinate cross-functional teams, manage timelines and budgets, and communicate with clients to address needs and resolve issues. Strong project management skills and familiarity with customer relationship management (CRM) tools are essential for this role.

Is being a Customer Program Manager stressful?

Customer Program Managers often face stress due to managing multiple projects, meeting client expectations, and coordinating cross-functional teams. The role requires strong organizational skills, problem-solving abilities, and the ability to handle high-pressure situations, which can contribute to job stress levels.

What is a Customer Program Manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities in Nevada are hiring for Customer Program Manager jobs? Cities in Nevada with the most Customer Program Manager job openings:
Customer Program Manager jobs near you
Customer Experience Manager

Customer Experience Manager

Stord

Las Vegas, NV

Full-time

Re-posted 8 days ago

Stord rating

3.8

Company rating: 3.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.

By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.

With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.

As a Customer Experience Manager I, you will serve as the primary liaison between customers and internal teams, including operations, IT, and finance. Your role will focus on understanding client service needs, ensuring smooth execution of service solutions, and optimizing customer experience. By collaborating with cross-functional teams, you will drive operational efficiency, support business transformation efforts, and maintain financial accuracy. Your ability to identify growth opportunities and provide strategic insights will be essential in enhancing service outcomes and fostering long-term customer relationships.

What You'll Do:

  • Act as the main point of contact between customers and internal teams to address service needs and ensure business alignment.

  • Identify and communicate client service requirements to cross-functional teams, ensuring effective execution and adherence to SLAs.

  • Oversee the management and implementation of complex service solutions to ensure seamless customer program execution.

  • Partner with account leadership on business transformation efforts to enhance service processes, operational efficiency, and financial performance.

  • Lead and coordinate customer business reviews, offering strategic insights and recommendations for service improvement.

  • Audit customer invoices, track outstanding accounts receivable (A/R), and facilitate timely issue resolution for financial accuracy.

  • Maintain comprehensive documentation, including meeting notes and action items, to drive account performance and issue resolution.

  • Collaborate with management to identify and convert growth opportunities into tangible results.

What You'll Need:

  • 4 years of experience in customer experience, account management, or a related field.

  • Strong ability to manage multiple priorities and complex service solutions in a fast-paced environment.

  • Excellent communication and relationship-building skills to work effectively with internal and external stakeholders.

  • Analytical mindset with attention to detail and problem-solving capabilities.

  • Experience with financial processes, including auditing invoices and managing accounts receivable.

  • Ability to lead customer business reviews and provide strategic recommendations.

Bonus Points:

  • Experience in Supply Chain, Warehouse Fulfillment, or Ecommerce.

  • Familiarity with service-level agreements (SLAs) and operational metrics.

  • Background in business transformation initiatives or process optimization.

  • Proficiency in CRM or customer service management tools.

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