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Customer Program Manager Jobs in Nevada (NOW HIRING)

Healogics

Program Director

Henderson, NV · On-site

The Program Director/Program Manager is also responsible for maintaining collaborative and ... Strong customer service and follow-up skills * Strong organization, time management skills and ...

Healogics

Program Director

Henderson, NV · On-site

The Program Director/Program Manager is also responsible for maintaining collaborative and ... Strong customer service and follow-up skills * Strong organization, time management skills and ...

Bruce Aerospace

Sr Mechanical Engineer

Carson City, NV · On-site

$102K - $135K/yr

This role serves as both a technical leader and program manager, responsible for guiding projects from concept through certification, production launch, and customer implementation. The Senior ...

Farmers Insurance

Protege Program

Las Vegas, NV · On-site

$47K - $53K/yr

... customer service strategies while being mentored by seasoned professionals within the Farmers ... Shadowing experienced agents to learn effective sales and client management techniques. * Engaging ...

Farmers Insurance

Protege Program

Las Vegas, NV · On-site

$47K - $53K/yr

... customer service strategies while being mentored by seasoned professionals within the Farmers ... Shadowing experienced agents to learn effective sales and client management techniques. * Engaging ...

Farmers Insurance

Protege Program

Las Vegas, NV · On-site

$47K - $53K/yr

... customer service strategies while being mentored by seasoned professionals within the Farmers ... Shadowing experienced agents to learn effective sales and client management techniques. * Engaging ...

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All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Nevada

Customer Program Manager information

See Nevada salary details

$9

$55

$86

How much do customer program manager jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for customer program manager in Nevada is $55.07, according to ZipRecruiter salary data. Most workers in this role earn between $36.73 and $70.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools and strategies.

What is the average salary for a programme manager?

The average salary for a program manager varies by industry and experience but typically ranges from $80,000 to $130,000 annually. Customer program managers with specialized skills and certifications may earn higher salaries, especially in larger organizations or tech sectors.

How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What does a customer program manager do?

A customer program manager oversees the planning, execution, and delivery of customer-focused programs to ensure client satisfaction and business objectives are met. They coordinate cross-functional teams, manage timelines and budgets, and communicate with clients to address needs and resolve issues. Strong project management skills and familiarity with customer relationship management (CRM) tools are essential for this role.

Is being a Customer Program Manager stressful?

Customer Program Managers often face stress due to managing multiple projects, meeting client expectations, and coordinating cross-functional teams. The role requires strong organizational skills, problem-solving abilities, and the ability to handle high-pressure situations, which can contribute to job stress levels.

What is a Customer Program Manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities in Nevada are hiring for Customer Program Manager jobs? Cities in Nevada with the most Customer Program Manager job openings:
Customer Program Manager jobs near you
Commercial Operations Manager

Commercial Operations Manager

Redwood Materials

Carson City, NV • On-site

Other

Posted 5 days ago

Job description

Essential Duties: 

The Commercial Operations Manager leads the day-to-day activities of the Commercial Operations team, ensuring operational excellence across supplier onboarding, logistics coordination, purchasing, compliance, and reporting. This role combines people management with hands-on operational work, serving as a key liaison between commercial, finance, logistics, and technology teams to deliver seamless recycling and materials operations. 

The ideal candidate is a strong people leader who thrives in fast-paced, evolving environments and enjoys building efficient systems that scale with the business. 

Responsibilities Will Include: 

Team Leadership & Management 

  • Manage, coach, and develop a team of five Commercial Operations Specialists, fostering accountability, collaboration, and continuous improvement. 
  • Oversee workload allocation, priorities, and performance metrics to ensure timely execution of daily operational tasks. 
  • Establish team processes, SOPs, and training materials to drive consistency and efficiency across operations. 
  • Partner with cross-functional leaders in Sales, Supply Chain, IT, and Finance to resolve bottlenecks and improve workflows. 

Operational Execution 

  • Serve as an escalation point and subject matter expert for supplier onboarding, purchase order creation, logistics coordination, and payment resolution. 
  • Support customer and supplier relationships by ensuring exceptional responsiveness, compliance, and service levels. 
  • Maintain accurate and organized records across CRM, ERP, and internal systems, ensuring data integrity and traceability. 
  • Collaborate with Accounts Payable to ensure supplier purchase orders and invoices are processed accurately and on time. 
  • Develop and maintain reports, dashboards, and analytics to monitor operational KPIs and provide insights to leadership. 

Process & Continuous Improvement 

  • Identify and implement process automation and system improvements that enhance accuracy, speed, and scalability. 
  • Partner with product and data teams to define requirements for new tools and reporting capabilities. 
  • Contribute to strategic planning by providing data-driven insights and recommendations. 
  • Champion best practices for safety, compliance, and operational excellence across all programs. 

Desired Qualifications: 

  • Bachelor's degree in Business, Operations, Supply Chain, or related field. 
  • 5-7 years of relevant experience in commercial operations, sales operations, business planning, or logistics, including at least 2 years of people management. 
  • Experience in the battery materials, metals, commodities, or recycling industries preferred. 
  • Proven ability to manage and mentor teams in a dynamic, fast-changing environment. 
  • Strong analytical, organizational, and problem-solving skills. 
  • Hands-on experience with ERP and CRM systems; familiarity with Oracle, Hubspot, or equivalent platforms a plus. 
  • Excellent communication and cross-functional collaboration skills. 
  • Entrepreneurial mindset with a bias for action and continuous improvement. 
  • Passion for sustainability and advancing the circular economy. 

Physical Requirements:  

  • Ability to perform essential job functions in compliance with ADA, FMLA, and other relevant federal, state, and local regulations, including meeting both qualitative and quantitative productivity standards 
  • Ability to maintain regular and punctual attendance in line with ADA, FMLA, and applicable standards 
  • Ability to wear personal protective equipment (PPE), including safety gloves, helmets, and eyewear, or additional PPE when required 
  • Ability to communicate clearly and effectively on the telephone, including listening and speaking 

Working Conditions:  

  • Office setting  

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