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Customer Program Manager Jobs in Henderson, NV (NOW HIRING)

The Program Manager provides sound training and oversight to program staff in the delivery of ... Demonstrate Exceptional customer service, in Everything you do, by placing the child, family ...

The Program Manager provides sound training and oversight to program staff in the delivery of ... Demonstrate Exceptional customer service, in Everything you do, by placing the child, family ...

Program Manager

Las Vegas, NV · On-site

$70K - $75K/yr

The Program Manager provides sound training and oversight to program staff in the delivery of ... Demonstrate Exceptional customer service, in Everything you do, by placing the child, family ...

Program Manager

Las Vegas, NV · On-site

$80K - $83K/yr

Manage staffing, scheduling, and resource allocation for 24/7 coverage * Ensure all officers are ... The function of this position requires responsive and friendly customer service skills accompanied ...

NPI Program Manager

Henderson, NV · On-site

$105K - $115K/yr

... Our commitment to our customers is to Make their World Easier, by answering the phone ... The NPI Program Manager facilitates evidence-based gate decisions and recommends whether programs ...

NPI Program Manager

Henderson, NV · On-site

$105K - $115K/yr

Our commitment to our customers is to Make their World Easier, by answering the phone ... The NPI Program Manager facilitates evidence-based gate decisions and recommends whether programs ...

Our commitment to our customers is to Make their World Easier, by answering the phone ... The NPI Program Manager facilitates evidence-based gate decisions and recommends whether programs ...

NPI Program Manager

Henderson, NV · On-site

$100 - $125/hr

Our commitment to our customers is to Make their World Easier, by answering the phone ... The NPI Program Manager facilitates evidence-based gate decisions and recommends whether programs ...

Technical Program Manager

Las Vegas, NV · On-site

$123K - $159K/yr

Stakeholder & Customer Management * Engage senior business stakeholders, product owners, and client ... Convert ambiguous requirements into clear program epics with acceptance criteria and success ...

Programme Manager

Henderson, NV · On-site

$100 - $125/hr

Our vision is to create long-term, sustainable growth and value for our customers, employees ... Solutions Job Posting Title: Programme Manager Time Type: Full Time Position Description Summary:

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Customer Program Manager information

See Henderson, NV salary details

$8

$50

$79

How much do customer program manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer program manager in Henderson, NV is $50.45, according to ZipRecruiter salary data. Most workers in this role earn between $33.65 and $64.81 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Henderson, NV are hiring for Customer Program Manager jobs?

Cities near Henderson, NV with the most Customer Program Manager job openings:

Infographic showing various Customer Program Manager job openings in Henderson, NV as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $106,910 per year, or $51.4 per hour.

Full-time

Posted 9 days ago


Job description

Modern Technology Solutions, Inc. (MTSI) is seeking a Program Manager to support the 53d Test and Evaluation Group (TEG) Experimental Operations Unit (EOU) at Creech AFB, NV. Candidate will be responsible for work in a fast-paced, dynamic environment supporting the initial standup and follow-on experimental operations of the Air Force's first Collaborative Combat Aircraft (CCA) unit.

This position has the primary responsibility of advising on the cost, schedule, and performance of all projects in the portfolio and serves as the primary business advisor to the unit commander. The position manages dynamic and diverse relationships, coordinates with leadership in the unit, program office, and Air Force leadership. The CCA EOU PM develops and implements acquisition strategies, and leads geographically dispersed Integrated Product Teams (IPTs) made up of subject matter experts from all functional areas.

Assisting in the experimentation and sustainment of software for CCA flight simulation including air vehicle and mission autonomy systems as well as additional CCA related software projects. The successful candidate will be able to work effectively with cross-functional teams, including engineers, operators, maintainers, and analysts, and will have strong problem-solving, adaptability, communication, leadership, and attention to detail skills. This is not a SETA (Systems Engineering and Technical Assistance) position.

Major Duties and Responsibilities: Candidate will work in a collaborative environment focused on experimentation, iteration, and sustainment of CCA flight operations and simulation. Essential job functions will include but may not be limited to: Coordinate and collaborate with multiple outside agencies including US Government (USG) as well as air vehicle and mission autonomy contract vendors Plan the management and acquisition strategy for assigned projects/programs within cost, schedule, and performance baselines as directed by unit leadership. Generate specific plans, goals, and objectives consistent with policies and requirements.

Advise unit leadership of significant actions or problems and recommend solutions. Plan, organize, direct, and coordinate activities of functional specialists including contracting, engineering, manufacturing, program control, configuration/data management, test, and logistics. Establish management controls such as milestones, expenditure rates, management indicators, and management reviews to reflect program status and provide early detection of emerging problems.

Represent the organization at executive levels within the Government and to contractor/industry representatives. Participate in conferences and meetings to deliver presentations on project/program status, accomplishments, challenges encountered and anticipated support requirements, and the integration and advocacy of program and project objectives. Enter data into spreadsheets and databases, generating reports, and performing basic data analysis.

Generate clear and concise experimentation reports that summarize the test results and provide recommendations. Acquisition and monitoring of construction and building maintenance contracts. Acquisition, monitoring and sustainment of complex modelling and simulation environments.

Coordinate and collaborate with multiple outside agencies including US Government (USG) as well as air vehicle and mission autonomy contract vendors. Collaborate with a multi-discipline experimentation team consisting of operators, maintainers, engineers, analysts, and other support personnel. Required Skills: Minimum 14 years' experience Minimum of 5 years' experience working as a Program Manager or comparable position Excellent troubleshooting and problem-solving abilities This position will require a strong ability and willingness to work in a team environment, with demonstrated leadership, customer interface, and organizational skills Desired Skills/Experience: Minimum of 3+ years of DoD Acquisition experience Strong technical project / program management skills Knowledge and experience within the Planning, Programming, Budgeting, and Execution (PPBE) process Experience with Systems Integration, Networking, and Cybersecurity/Authority to Operate Experience with Information Technology systems Ability to manage priorities independently and operate in a fast-paced environment with high demand Capable of managing large volumes of data and facilitating sharing of the same, skilled at data analysis and critical thinking.

Educational Requirements: Minimum of Master's degree and 5+ years' Program Management experience, or Bachelor's degree and 7+ years' Program Management experience, or Associate's degree and 9+ years' Program Management experience. Security Clearance: Secret clearance required. Ability to obtain and maintain TS SCI/SAP clearances required.

Current TS/SCI desired. All hires will be contingent on candidate meeting requirements for and gaining required security clearances. U.S

Citizenship is required for this position. Travel Requirements: Occasional travel is expected based on mission requirements. Expectation is that work will be performed onsite.

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