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Customer Program Manager Jobs in Henderson, NV (NOW HIRING)

Endeavors

Program Manager

Las Vegas, NV · On-site

$70K - $75K/yr

Program Manager Las Vegas, NV 89109 Overview Salary Range $70,000.00 - $75,000.00 Position Type ... Demonstrate exceptional customer service, in everything you do, by placing the child, family ...

ENDEAVORS

Program Manager

Las Vegas, NV · On-site

The Program Manager provides sound training and oversight to program staff in the delivery of ... Demonstrate Exceptional customer service, in Everything you do, by placing the child, family ...

Endeavors

Program Manager

Las Vegas, NV · On-site

$70K - $75K/yr

The Program Manager provides sound training and oversight to program staff in the delivery of ... Demonstrate Exceptional customer service, in Everything you do, by placing the child, family ...

MNCP Staffing

Program Manager

Las Vegas, NV

$80K - $83K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Manage staffing, scheduling, and resource allocation for 24/7 coverage * Ensure all officers are ... The function of this position requires responsive and friendly customer service skills accompanied ...

SwiftCruit

Engineering Program Manager

Las Vegas, NV · On-site

$97.40 - $141.10/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage individual program ownership with excellent communication skills to follow up that the ... customer satisfaction * Verify MEP standards are programmed and met at site locations while ...

Programmers.io

Technical Program Manager

Las Vegas, NV · On-site

$123K - $159K/yr

Stakeholder & Customer Management * Engage senior business stakeholders, product owners, and client ... Convert ambiguous requirements into clear program epics with acceptance criteria and success ...

TensorWave

Technical Program Manager

Las Vegas, NV · On-site

$123K - $159K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Drive cross-functional roadmap planning and prioritization, balancing immediate customer needs with long-term platform scalability * Manage program timelines, dependencies, and resource allocation ...

TensorWave

Technical Program Manager

Las Vegas, NV · On-site

$123K - $159K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Drive cross-functional roadmap planning and prioritization, balancing immediate customer needs with long-term platform scalability * Manage program timelines, dependencies, and resource allocation ...

hyve solutions

Technical Program Manager

Las Vegas, NV · On-site

$123K - $159K/yr

  • Retirement

  • PTO

The company co-innovates with deep engineering expertise, treating customer success as its own ... Own and drive overall program schedule planning, execution, and milestone management. * Develop and ...

Stord, Inc.

Customer Experience Manager

Las Vegas, NV · On-site

Oversee the management and implementation of complex service solutions to ensure seamless customer program execution. * Partner with account leadership on business transformation efforts to enhance ...

Stord

Customer Experience Manager

Las Vegas, NV · On-site

Oversee the management and implementation of complex service solutions to ensure seamless customer program execution. * Partner with account leadership on business transformation efforts to enhance ...

Stord

Customer Experience Manager

Las Vegas, NV

Oversee the management and implementation of complex service solutions to ensure seamless customer program execution. * Partner with account leadership on business transformation efforts to enhance ...

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Customer Program Manager information

See Henderson, NV salary details

$8

$51

$80

How much do customer program manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer program manager in Henderson, NV is $51.40, according to ZipRecruiter salary data. Most workers in this role earn between $34.28 and $66.01 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Henderson, NV are hiring for Customer Program Manager jobs?

Cities near Henderson, NV with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Henderson, NV as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $104,936 per year, or $50.5 per hour.

Program Manager

Endeavors

Las Vegas, NV • On-site

$70K - $75K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Program Manager

Las Vegas, NV 89109

Overview

Salary Range $70,000.00 - $75,000.00 Position Type Full-Time Job Shift Any Education Level 4 Year Degree (Trade School)

Description

JOB PURPOSE:

The Program Manager provides sound training and oversight to program staff in the delivery of comprehensive intake and case management to participants of the Homeless Veteran Reintegration Program (HVRP) to assist them with a pathway to stable career and the goal of ensuring long-term housing sustainability, increasing their quality of life and maintaining the highest possible ability to function within the community.

Qualifications

ESSENTIAL JOB RESPONSIBILITIES:

Responsible for all the issues related to the day-to-day program delivery: Trains, supports, and coaches staff using a trauma-informed, and intensive and strength-based approach. Acts as a check and balance for compliant programming including, but not limited to, program oversight, program budget, and quality assurance. Monitors quality and effectiveness of program services and tracks program performance and deliverables. Works with outside agencies to establish partnerships and collaborates to ensure clients' success. Meets regularly with program staff to triage caseloads and keeps abreast of current issues. Provides Quality Assurance and regulatory compliance to client files. Manages office/staff coordination, client flow, client complaints, and crisis management. Supervises Case Managers/Employment Specialists and the Outreach and Engagement Specialist and Administrative staff and acts as a resource for program staff to ensure all programming and activities align with the program design. Provides on-going program evaluation, data tracking and reporting to provide recommendations to the Program Director for continuous growth, quality, and contract requirements. Identifies and provides emergency crisis services as necessary; makes an immediate assessment to respond accordingly to accepted crisis intervention methods and techniques and coordinates other services as appropriate. Assists with administrative duties such as: Interviewing and making quality hiring decisions Monitoring performance, documenting as necessary Develops staff Reviews and updates program policies and procedures Grants performance measure/data reporting Documents weekly, submits end of month reports, monitors and updates data tracking. Maintains systems for financial tracking, recons, and funder reporting. Maintains oversight of grant changes and updates all key related documents. Other duties as assigned. Demonstrate exceptional customer service, in everything you do, by placing the child, family, program participant or client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities."

ESSENTIAL QUALIFICATIONS: EDUCATION: Bachelor's degree in business administration, or social work, or public administration, or psychology or related field. 3+ years of experience in social services with at least 4 years of supervisory experience may be substituted in lieu of Bachelor's degree. EXPERIENCE: 3+ years' experience in a social service agency, 3+ years in a customer service focused environment. 2+ years management experience. Experience with budget management, housing assistance, and/or a homeless veteran population a plus. ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer's sole discretion. LICENSES: Driver's license with clear record. LPC, LCDC, or LMSW preferred. VEHICLE: Must have daily use of a vehicle without prior notice. OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must be available and willing to work nights, weekends and holidays as required to meet business needs. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others.

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About Endeavors

Sourced by ZipRecruiter

OUR MISSION Endeavors passionately serves vulnerable people in crisis through our innovative, personalized approach. We seek to provide comprehensive, effective, and innovative services that encourage growth, allowing people to build better lives for themselves, their families, and their communities. Why? Because we believe that everyone holds the capacity to grow, heal, change, succeed, and affect others positively. OUR VISION We restore dignity and improve the quality of life for the vulnerable people we serve through the benefits of our programs. We seek to unify families and communities torn apart by poverty, unemployment, or neglect by providing real, practical solutions and a path to earned income. We do this through a wide array of programs and services supporting children, families, veterans and those struggling with mental illness and other significant disabilities.

Industry

Civic and social organizations

Company size

201 - 500 Employees

Headquarters location

San Antonio, TX, US

Year founded

1969

Social media

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