120 Amazon Customer Program Manager Jobs Hiring Near You

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The AMER Regional Program Manager drives performance improvement across the AMER construction portfolio, serving as the internal-facing program management resource for an assigned cluster. Regional Program Managers are constantly challenged to deliver analytical insight, identify delivery risks before they impact milestones, and drive alignment across cross-functional partner teams — all while ensuring leadership has the information it needs to make timely, informed decisions.
Key job responsibilities
As a Regional Program Manager, you will be part of the internal-facing program management organization driving performance improvement across AMER Construction. Structured with one RPM per cluster, the team provides tactical support through data analysis, progress reporting, and cross-functional coordination to drive successful performance on organizational goals.
You'll navigate complex delivery challenges at the portfolio and cluster level. You'll conduct analytical deep dives on KPI trending, identify gaps and blockers, and partner with Construction, TiPM, Design, DCSP, Commissioning, and Controls teams to drive alignment and remove barriers.
Key responsibilities include:
• Deploy periodic business reviews to monitor progress and influence business decisions with regional and cross-regional impact • Conduct analytical deep dives on milestone misses and KPI performance to identify root cause and fix actions • Deliver weekly progress reporting, build readiness support, escalation reports, and regional pre-syncs at T-6 • Serve as single point of contact for regional initiative management — from concept through AMER-wide deployment • Drive alignment with partner teams to reduce CM level of effort and remove blockers • Compile monthly build health metrics across Safety, Quality, Delivery, Cost, and Security pillars • Develop and scale processes, tools, and templates that prevent and remediate delivery issues
BASIC QUALIFICATIONS- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- Experience carrying new design concepts through exploration, development, and into deployment or mass production
- Experience in MS Excel, Word, and Windows Operating Systems
- Experience with power management and power monitoring systems
PREFERRED QUALIFICATIONS- 5+ years of project management in data centers or comparable critical infrastructure experience
- Knowledge of critical data center equipment
- Knowledge of engineering documentation, electrical diagrams and standard operating procedures
- Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA
- Experience in project management in data centers or comparable critical infrastructure
- Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure
- Experience reading and interpreting construction specifications and drawings for all domains
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, IN, New Carlisle - 111,300.00 - 186,100.00 USD annually