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Customer Program Manager Jobs in Arizona (NOW HIRING)

Vitron Manufacturing

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Customer Program Manager (CPM)

Phoenix, AZ · On-site

$63K - $77K/yr

Employee is responsible for total management of specific customer platforms. Total synchronization of all programs related internal departments (Engineering, Operations, Supply Chain, Assembly ...

Vitron Manufacturing

Be Seen First

Customer Program Manager (CPM)

Phoenix, AZ · On-site

$63K - $77K/yr

Employee is responsible for total management of specific customer platforms. Total synchronization of all programs related internal departments (Engineering, Operations, Supply Chain, Assembly ...

Vitron Manufacturing

Be Seen First

Customer Program Manager (CPM) - Aerospace

Mesa, AZ · On-site

$63K - $77K/yr

Employee is responsible for total management of specific customer platforms. Total synchronization of all programs related internal departments (Engineering, Operations, Supply Chain, Assembly ...

Vitron Manufacturing

Be Seen First

Customer Program Manager (CPM) - Aerospace

Mesa, AZ · On-site

$63K - $77K/yr

Employee is responsible for total management of specific customer platforms. Total synchronization of all programs related internal departments (Engineering, Operations, Supply Chain, Assembly ...

Vallen

Program Manager

Phoenix, AZ

The Program Manager is responsible for driving customer value, documented cost savings, and sales growth within an MRO Safety Distribution environment. This role acts as a strategic partner to ...

Vallen

Program Manager

Phoenix, AZ · On-site

The Program Manager is responsible for driving customer value, documented cost savings, and sales growth within an MRO Safety Distribution environment. This role acts as a strategic partner to ...

Ralliant

Sr Program Manager

Chandler, AZ · On-site

$112K - $113K/yr

This role serves as the primary customer-facing leader for assigned programs and is responsible for ... Qualifications • 6-10+ years of Program Management experience within aerospace, defense ...

Crane Company

Program Manager

Chandler, AZ · On-site

Program management responsibilities extend from customer proposal, to program inception, through the successful transition to production processing after completion of qualification testing ...

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Customer Program Manager information

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$8

$50

$79

How much do customer program manager jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for customer program manager in Arizona is $50.40, according to ZipRecruiter salary data. Most workers in this role earn between $33.61 and $64.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools and strategies.

What is the average salary for a programme manager?

The average salary for a program manager varies by industry and experience but typically ranges from $80,000 to $130,000 annually. Customer program managers with specialized skills and certifications may earn higher salaries, especially in larger organizations or tech sectors.

How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What does a customer program manager do?

A customer program manager oversees the planning, execution, and delivery of customer-focused programs to ensure client satisfaction and business objectives are met. They coordinate cross-functional teams, manage timelines and budgets, and communicate with clients to address needs and resolve issues. Strong project management skills and familiarity with customer relationship management (CRM) tools are essential for this role.

Is being a Customer Program Manager stressful?

Customer Program Managers often face stress due to managing multiple projects, meeting client expectations, and coordinating cross-functional teams. The role requires strong organizational skills, problem-solving abilities, and the ability to handle high-pressure situations, which can contribute to job stress levels.

What is a Customer Program Manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities in Arizona are hiring for Customer Program Manager jobs? Cities in Arizona with the most Customer Program Manager job openings:
Customer Program Manager jobs near you
Customer Program Manager -- Vitron

Customer Program Manager -- Vitron

The Atlas Group

Phoenix, AZ

Full-time

Posted 19 days ago

Job description

Employee is responsible for total management of specific customer platforms.  Total synchronization of all program related internal departments (Engineering, Operations, Supply Chain, Assembly, Manufacturing, and Quality)


Essential Job Functions:

  • Follow all established quality management system procedures and work instructions as applicable.
  • Manage integrated project management team focusing on project activities and overall project plans
  • Work with diverse teams and help coordinate activities to support project implementation.
  • Negotiate contract and subcontract terms and conditions, non-disclosure agreements (NDAs) and teaming agreements with the goal of establishing contracts and agreements with favorable terms
  • Create complex purchase contracts with negotiated terms and conditions using established policies and procedures as required satisfying customer requirements for goods and services
  • Develop recommendations to improve policies and procedures
  • Ensure equitable commitment is made with suppliers in support of customer needs and goals
  • Develop standard reporting guidelines for performance monitoring and performance metrics for performance monitoring
  • Monitor and maintain inventory based on demand, schedules and forecasting activity
  • Interface with internal and external customers and suppliers to ensure execution of VITRON strategies
  • Manage supplier performance and ensure satisfactory contract performance is maintained
  • Develop standard performance metrics for performance monitoring
  • Prepare and attend all VITRON production status meetings and provide status as required
  • Ensure profitability on procured products.

Knowledge & Skills:

  • Experience developing supplier relationships with resulting improvements in services
  • Experience in reducing material costs and managing capital expenditures
  • Ability to effectively communicate verbally and in writing with vendors, management, and co-workers.
  • Ability to interface with technical and non-technical personnel.
  • Knowledge of supplier owned inventory
  • Experience with Microsoft Office suite such as Word, Excel, Power Point and Project
  • Ability to multi-task and prioritize tasks in a dynamic environment. 

Education and Experience:

Bachelor’s Degree in a related field.  Five (5) years’ experience in Project / Program Management, Procurement, Accounting, or Finance.  Experience working within a fast paced aerospace manufacturing environment preferred.

Physical Requirements:

Stooping, crouching, reaching, walking, lifting, grasping, talking, hearing, repetitive motion. Must be able to lift 10 lbs. Must have close visual acuity. May be subject to atmospheric conditions such as fumes, odors, dust. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

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