Customer Program Manager Jobs in Arizona (NOW HIRING)

Date Posted:

2026-07-20

Country:

United States of America

Location:

US-AZ-TUCSON-807 ~ 1151 E Hermans Rd ~ BLDG 807

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Active and transferable U.S. government issued security clearance is required prior to start date.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance​

Security Clearance Type:

Secret - Current

Security Clearance Status:

Active and existing security clearance required on day 1

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. 

Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedom and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

Raytheon Shipboard Missiles, a sub strategic business unit within Naval Power, is seeking a highly motivated candidate to serve as the Program Management Associate Director (AD) for the Standard Missile 3 Blk IIA (SM-3 Blk IIA) Development contract in support of Golden Dome.  This is a highly visible program within both Raytheon and the Missile Defense Agency (MDA).

The position reports directly to the SM-3 IIA Development/DMSMS Program Manager and is responsible for executing this critical development contract on time, since schedule is most important to the customer.  SM-3 Blk IIA is a critical munitions program, and this effort is the building block in capturing a key growth opportunity.  This Leader will also be responsible for establishing priorities, optimizing performance and execution, supporting both internal and external customers, ensuring the development schedule supports multiple flight tests over the next 4 years, and ensuring the strong SM-3 culture is maintained.

This Leader's responsibilities include strengthening customer relationships, managing multiple IPTs across the country, program execution, and accountability for achieving results within needed timeline. Additionally, the SM-3 IIA Development Program Manager will expand on the strong, collaborative nature of the team and work to drive continued improvement with respect to overall Raytheon performance.  The Development Program Manager has accountability for profit and loss, AOP and financial metrics.

This role leads a team with approximately 200-300 matrixed employees responsible for a $500M development effort over 4 years.

**This is an onsite role in Tucson, Arizona.

**Relocation assistance is currently NOT available

Will You Will Do: 

• This role has direct customer program/mission/engagement accountability and customer relationship responsibilities (both internal and external) with a strong understanding of DoD, and global military customer infrastructure to shape and drive business growth. 
• Drive growth for the future by building outstanding customer relationships (both internal and external), identifying underlying needs, maturing and finding new applications for capabilities.
• This role is responsible for engagement and decision-making with internal and external customers. Poor decisions and/or management will impact not only the AOP for the SSBU but will impact the future of SM-3 Blk IIA. 
• Lead all aspects of program execution, including meeting contractual requirements
• Establish and maintain key program metrics, define program milestones/critical path, and monitor adherence to program budgets and schedules
• Drive tactical execution while meeting strategic objectives 
• Support the resolution of escalated program risks across the portfolio and similarly escalate as appropriate
• Develop and lead a team of direct and indirect reports. Focus, evaluate, motivate, and reward the program team, enabling them to achieve desired results
• This P&L leadership role is responsible for all pursuit/new business content related to the execution of the contracts. Requires ability to influence others to accept practices and approaches, and ability to communicate and influence the business leaders within multiple businesses.  This role will have significant interaction with internal and external customers, vendors and government employees and will be tasked with influencing them to accept a solution mutually agreeable by all parties.
• Drive enhancements in execution to improve schedule. 
• Ability to travel domestically - approx. 10% of the time

What You Will Learn:

• Raytheon and RTX Business Acumen
• SBU & SSBU organizational structure, responsibilities amongst the programs and the functional areas, and deliverables

Qualifications You Must Have:

• Typically requires a University Degree or equivalent experience and a minimum of 12 years prior relevant experience, or An Advanced Degree in a related field and a minimum of 10 years’ experience
• Prior People Leadership & Management Experience
• Prior Program/Project Management Experience
• Experience with program management tools such as Earned Value Management Systems (EVMS)
• Experience with Estimate at Completes (EACs), Risk & Opportunity, and/or IMP/IMS
• Experience working within Defense Industry supporting the product life cycle.  

Qualifications We Prefer:

• The leader needs to have broad and substantive management experience
• PMP or Raytheon Program Manager 4 Certification or higher or ability to obtain within 6 months of hire
• Understanding of the DoD acquisition environment and processes, along with MDA and/or other service branches programs (large programs preferred)
• Demonstrated experience managing large/complex programs with experience managing program staffing, assignments, and resources
• Capture/proposal development, negotiations and contract execution experience for US
• Strong proficiency in developing and presenting AOP and responsibility for executing approved plans
• Understanding of various contract types including domestic, Cost-Plus, CPIF, FFP & FPIF, and how to execute within those contract types

What We Offer:

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
• Relocation – NOT AVAILABLE

Please consider the following role type definition as you apply for this role:

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
• Location:   Tucson, AZ
• This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm

Learn More & Apply Now!

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 157,200 USD - 298,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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