Customer Program Manager Jobs in Arizona (NOW HIRING)

The Program Manager will be responsible for leadership, development, implementation and management of specific core applications in the company.
Location & Travel Details: The position offers the option to work remotely.

Company Overview:

MasTec’s Clean Energy & Infrastructure (CE&I) segment generates more than $4.5 billion in annual revenue, providing construction services across three operating groups: Renewables, Industrial & Infrastructure and General Building. Our Renewables expertise includes solar, wind, energy storage, aftermarket services, substations and switchyards. Our Industrial expertise includes manufacturing, mining and mineral processing, power plants, conventional power generation, alternative fuel generation and other innovative solutions. In Infrastructure, we specialize in electrical, environmental, highways, roads and bridges, aggregate mining, ports and terminals, rail, pump and lift stations, water transmission and pipelines, water and wastewater treatment plants, and stormwater. Our General Building expertise includes airports, seaport terminals, sports and entertainment, pre-engineered metal buildings, and data centers.

MasTec, a minority-owned Fortune 500 company, has shaped the construction industry for more than 90 years. With over 35,000 employees and 400 offices nationwide, we provide flexibility and career growth in dynamic work environments. Sustainability and safety are foundational to our culture and influence everything we do. 

Our company is experiencing rapid growth and provides numerous opportunities for qualified, talented, and motivated professionals. As a member of the MasTec team, you will engage in exciting new projects and benefit from a culture that prioritizes professional development and support for skill enhancement. We foster a creative and innovative environment that is, above all, supportive. Our goal is to cultivate a respectful workplace where all employees feel valued, included, and empowered to become innovative leaders in our industry.

The Clean Energy & Infrastructure Group comprises the following market sectors and operating companies: Renewables:  IEA Constructors, Wanzek Construction, White Construction; Industrial: Casey Industrial, Phoenix Industrial, MasTec Industrial; Infrastructure: American Civil Constructors West Coast, Cash Construction, FNF Construction, MasTec Civil, McKee Utility Contractors, Precision Aggregate Products, Ragnar Benson Construction, Saiia, William Charles Construction, William Charles Electric; General Building: Lemartec, NV2A.

• Primary Administration of assigned core applications.
• Assist in the planning, design and development of enhancements to core applications and provide recommendations on new programs being considered.
• Meet with decision makers, process owners and end users to help define business requirements and systems goals and identify and resolve core business applications issues.
• Review and analyze the effectiveness and efficiency of existing applications and help develop strategies for improving or further leveraging these systems.
• Assist all users with core application-related questions and concerns.
• Develop, execute and document test plans for all core application enhancements and upgrades.
• Help plan and build application roadmaps and conduct or coordinate training on core applications as needed.
• Serve on task teams (Application Vendor Analysis, Process and Policy Research, etc.).

• Work with internal and external auditors as needed.
• Maintain and enhance skills through formal and informal training opportunities.
• Travel to project site locations as needed to ensure implementation and user adoption success.
• Other duties as assigned.

Work Experience and Education:
• Bachelor’s degree (BA/BS) in Management Information Systems, Business or other related field or 5-7 years related experience and/or training or equivalent combination of education and experience.
• Experience working with programs such as Procore or InEight preferred.

Knowledge, Skills and Abilities:
• Take reasonable care of your own and others’ health and safety and of those who may be affected by the day-to-day delivery of this role by taking personal responsibility for working toward the company’s Zero Injury principles.
• Proven experience with Viewpoint, Procore, B2W and other the company core applications.

• Project Management Information Systems (PMIS) and familiarity with software tools such as InEight, Procore, and HCSS.
• Work effectively with teams utilizing a customer centered approach.
• Excellent written, oral and interpersonal communication skills.
• Write reports, business correspondence and procedure manuals.
• Effectively present information and respond to questions from groups of users, managers, and customers.

Work Environment & Physical Requirements:

• When visiting jobsites, the work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.
• This work environment may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors and/or loud noises.

What's in it for You

Financial Wellbeing

• Competitive pay with ongoing performance review and merit increase.

• 401(k) with company match & Employee Stock Purchase Plan (ESPP).

• Flexible spending account (Healthcare & Dependent care).

Health & Wellness

• Compensation $101,717-$120,000 / year, commensurate with experience.

• Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children.

• Diabetes Management, Telehealth Coverage, Prescription Drug Plan, Pet Insurance, Weight Management Drug Discount.

• Discounted National Gym Membership Network.

Family & Lifestyle

• Paid Time Off, Paid Holidays, Bereavement Leave.

• Military Leave, including Benefits Continuation.

• Employee Assistance Program.

Planning for the Unexpected

• Short and long-term disability, life insurance, and accidental death & dismemberment.

• Voluntary life insurance, accident, critical illness, hospital indemnity coverage.

• Emergency Travel Assistance Program.

• Group legal plan.

Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need accommodation as part of the employment process, contact ceicareers@mastec.com. Due to the high volume of applications received, we are unable to respond to individual requests regarding application status. Please log into your candidate profile for up-to-date information. 

MasTec, Inc. is an Equal Employment Opportunity Employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

Disclaimer: MasTec and our Subsidiaries will never ask prospective employees for any form of payment or money transfer as part of job application or onboarding. We do not ask prospective employees for information about credit cards or personal passwords, and it does not require applicants to purchase equipment or software. Ensure that all recruiter email addresses end in @mastec.com or @talent.icims.com. If you suspect you are the target of a scam, we advise you to contact your local law enforcement agency and report fraud at https://reportfraud.ftc.gov/.

MasTec Clean Energy & Infrastructure and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Corporate Talent Acquisition Team.

#LI-IC1 

Work Experience and Education:
• Bachelor’s degree (BA/BS) in Management Information Systems, Business or other related field or 5-7 years related experience and/or training or equivalent combination of education and experience.
• Experience working with programs such as Procore or InEight preferred.

Knowledge, Skills and Abilities:
• Take reasonable care of your own and others’ health and safety and of those who may be affected by the day-to-day delivery of this role by taking personal responsibility for working toward the company’s Zero Injury principles.
• Proven experience with Viewpoint, Procore, B2W and other the company core applications.

• Project Management Information Systems (PMIS) and familiarity with software tools such as InEight, Procore, and HCSS.
• Work effectively with teams utilizing a customer centered approach.
• Excellent written, oral and interpersonal communication skills.
• Write reports, business correspondence and procedure manuals.
• Effectively present information and respond to questions from groups of users, managers, and customers.

Work Environment & Physical Requirements:

• When visiting jobsites, the work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.
• This work environment may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors and/or loud noises.

What's in it for You

Financial Wellbeing

• Competitive pay with ongoing performance review and merit increase.

• 401(k) with company match & Employee Stock Purchase Plan (ESPP).

• Flexible spending account (Healthcare & Dependent care).

Health & Wellness

• Compensation $101,717-$120,000 / year, commensurate with experience.

• Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children.

• Diabetes Management, Telehealth Coverage, Prescription Drug Plan, Pet Insurance, Weight Management Drug Discount.

• Discounted National Gym Membership Network.

Family & Lifestyle

• Paid Time Off, Paid Holidays, Bereavement Leave.

• Military Leave, including Benefits Continuation.

• Employee Assistance Program.

Planning for the Unexpected

• Short and long-term disability, life insurance, and accidental death & dismemberment.

• Voluntary life insurance, accident, critical illness, hospital indemnity coverage.

• Emergency Travel Assistance Program.

• Group legal plan.

Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need accommodation as part of the employment process, contact ceicareers@mastec.com. Due to the high volume of applications received, we are unable to respond to individual requests regarding application status. Please log into your candidate profile for up-to-date information. 

MasTec, Inc. is an Equal Employment Opportunity Employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

Disclaimer: MasTec and our Subsidiaries will never ask prospective employees for any form of payment or money transfer as part of job application or onboarding. We do not ask prospective employees for information about credit cards or personal passwords, and it does not require applicants to purchase equipment or software. Ensure that all recruiter email addresses end in @mastec.com or @talent.icims.com. If you suspect you are the target of a scam, we advise you to contact your local law enforcement agency and report fraud at https://reportfraud.ftc.gov/.

MasTec Clean Energy & Infrastructure and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Corporate Talent Acquisition Team.

#LI-IC1