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Customer Program Manager Jobs (NOW HIRING)

itD Tech

Program Manager (6309)

Plano, TX · On-site

itD is seeking a Senior Customer Program Manager to lead complex customer programs, drive technology adoption and value realization, and support business growth across premium customer organizations.

New

Saelens Corporation

Program Manager

Milwaukee, WI · On-site

$85K - $105K/yr

Program Manager Location: Milwaukee, WI Job Type: Full-time on-site Pay Range: $85,000 - $105,000 ... In this role, you'll work closely with customers and cross-functional teams to ensure projects stay ...

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Customer Program Manager information

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$8

$54

$85

How much do customer program manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer program manager in the United States is $54.08, according to ZipRecruiter salary data. Most workers in this role earn between $36.06 and $69.47 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities are hiring for Customer Program Manager jobs?

Cities with the most Customer Program Manager job openings:

Who are the top companies hiring for Customer Program Manager jobs?

The top employers for Customer Program Manager jobs are:

What states have the most Customer Program Manager jobs?

States with the most job openings for Customer Program Manager jobs include:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $112,485 per year, or $54.1 per hour.

Director, Nuclear Customer Program Manager

System One

Chattanooga, TN • On-site

Contractor

Re-posted 10 days ago

Job description

System One is seeking an experienced Director, Nuclear Customer Program Manager to join a high-performing team supporting critical manufacturing programs in the nuclear industry. This is an exciting opportunity for a strategic leader who thrives at the intersection of customer relationships, operational excellence, and complex project execution. If you have a passion for driving results in highly regulated manufacturing environments and are looking to make a meaningful impact, we'd love to connect. What You'll Bring:

  • 15+ years of progressive leadership experience in: Program Management, Customer Program Management, Project Management, Operations Leadership, Account Management, Related industrial/manufacturing environments

  • Proven success managing large-scale customer programs in industries such as: Nuclear, Shipbuilding, Aerospace & Defense, Heavy Manufacturing, Industrial Equipment, Energy & Power Generation, Other highly regulated industries

  • Experience overseeing: Multiple high-value customer contracts, Multi-million-dollar purchase orders, Customer-facing program execution, Risk management and issue resolution

  • Strong understanding of: Manufacturing operations, Production planning and scheduling, Engineering and quality requirements, Supply chain dependencies, Cross-functional stakeholder management

Preferred Qualifications:

  • Nuclear industry experience required

  • Familiarity with ASME Section III, NQA-1, 10 CFR 50 Appendix B

  • Bachelor's degree in Engineering, Business Administration, Operations Management, Manufacturing, Project Management, or a related field

Ref: #161-Managed Staffing Charlotte

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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