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Customer Program Manager Jobs (NOW HIRING)

Tate

Program Manager (Datacenter Customer Programs)

Glasgow, KY · On-site

$130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

About the Role The Program Manager is responsible for leading complex manufacturing and customer-facing programs that support the delivery of datacenter infrastructure products and solutions. This ...

GTI Fabrication

Program Manager

Buffalo, NY · On-site

$102K - $132K/yr

GTI Values: Safety I Quality I Customer Obsession I Speed I Agility Position Overview As GTI ... The Program Manager will communicate daily with customers regarding program updates, schedules ...

Solid Power

Program Manager/Senior Program Manager

Thornton, CO · On-site

$115K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Solid Power is seeking a Program Manager or Senior Program Manager to lead a strategic internal and ... This role is critical to delivering customer commitments and advancing our commercialization ...

Compal

Program Manager

Logansport, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Program Manager is responsible for meeting key customer relationships and organizing, coordinating, and executing a comprehensive program management process to achieve defined business objectives ...

Compal

Program Manager

Logansport, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Program Manager is responsible for meeting key customer relationships and organizing, coordinating, and executing a comprehensive program management process to achieve defined business objectives ...

TRC Talent Solutions

Program Manager

Johns Creek, GA · On-site

$100K - $115K/yr

Overview The Program Manager is responsible for leading customer programs from initiation through delivery, ensuring projects are completed on time, within budget, and to quality expectations. This ...

CVS Health

Customer Program Owner - Health 100

Woonsocket, RI · On-site

$100K - $231K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manages the integrated program plan for the customer, spanning all products they use. * Manages change carefully. Leads decisions on when and how new capabilities are activated, balancing customer ...

Aligneddc

Customer Technical Program Manager

Oak Hill, VA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Technical Program Manager Does the thought of joining one of the fastest-growing, privately held data center companies sound exciting to you? Do you enjoy collaborating with team members to ...

CTL Aerospace, Inc.

Program Manager

Cincinnati, OH · On-site

We are seeking an experienced, hands-on Program Manager to lead customer programs through a critical period of operational improvement, driving both program performance and internal process maturity.

Incora

Customer Program Specialist

Johnstown, PA · On-site

$16.75 - $22.25/hr

  • Life

  • Retirement

... managing backorders, RMA's, prioritization and order release, etc.), and ensure overall customer ... programs. * Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time ...

Abzena Inc.

Technical Program Manager

San Diego, CA · On-site

$135K - $165K/yr

The Technical Program Manager is an excellent communicator that manages client relationships by acting as a liaison between customers, internal business partners and functional teams. This role ...

Abzena

Technical Program Manager

San Diego, CA · On-site

$135K - $165K/yr

The Technical Program Manager is an excellent communicator that manages client relationships by acting as a liaison between customers, internal business partners and functional teams. This role ...

Figma

Voice of the Customer Program Manager

San Francisco, CA · On-site +1

$269K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are looking for a strategic, data-driven Voice of the Customer (VOC) Program Manager to build and run a company-wide VOC program at Figma. Sitting within the Product Support org, this role is ...

Aligneddc

Customer Technical Program Manager

Atlanta, GA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Technical Program Manager Does the thought of joining one of the fastest-growing, privately held data center companies sound exciting to you? Do you enjoy collaborating with team members to ...

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Customer Program Manager information

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$8

$54

$85

How much do customer program manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer program manager in the United States is $54.08, according to ZipRecruiter salary data. Most workers in this role earn between $36.06 and $69.47 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities are hiring for Customer Program Manager jobs?

Cities with the most Customer Program Manager job openings:

Who are the top companies hiring for Customer Program Manager jobs?

The top employers for Customer Program Manager jobs are:

What states have the most Customer Program Manager jobs?

States with the most job openings for Customer Program Manager jobs include:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $112,485 per year, or $54.1 per hour.

Customer Program Manager - San Francisco, CA

Veteran Jobs - 2023 Mar 01 - Veterans Resources

San Francisco, CA • On-site

Full-time

Posted 14 days ago

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is On-Site at the location detailed in the job post.
The Customer Program Manager is responsible for leading and optimizing customer-focused logistics operations, ensuring high service quality, operational efficiency, and strong customer satisfaction across air and/or ocean freight services. The role acts as the primary bridge between customers, operations, and commercial teams, driving execution excellence and continuous improvement.
Key Responsibilities:
Act as the primary operational contact for assigned customers, ensuring service delivery meets agreed KPIs and SLAs
Monitor customer performance, satisfaction levels, and proactively resolve service issues
Lead regular customer reviews (QBRs/MBRs) in partnership with Sales and Key Account teams
Ensure consistent communication on shipment status, escalations, and service improvements
Oversee end-to-end shipment execution (import/export) across air and/or ocean freight
Ensure compliance with DGF operational standards, SOPs, and regulatory requirements
Coordinate with internal teams (Gateway, Brokerage, Warehouse, Transport) to ensure seamless execution
Drive operational efficiency, cost control, and productivity improvements
Manage customer-specific SOPs, ensuring alignment across all stakeholders
Identify operational gaps and implement continuous improvement initiatives
Support implementation of new business, transitions, or customer onboarding
Ensure data accuracy in systems (e.g., shipment milestones, billing, reporting)
Support revenue and profitability targets through cost control and operational efficiency
Monitor shipment profitability, accessorial charges, and billing accuracy
Collaborate with Finance/AR teams to resolve disputes and improve cash collection
Work closely with Sales, Key Account Management, and Product teams to support growth
Act as the voice of the customer internally, ensuring alignment across functions
Coordinate with regional/global teams for multinational customer programs
Lead and develop Customer Operations specialists or coordinators
Set clear performance objectives aligned to KPIs and customer expectations
Promote a customer-centric, high-performance culture

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