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Customer Program Manager Jobs (NOW HIRING)

Program Manager

La Vergne, TN · On-site

$120K - $135K/yr

Customer & Program Management * Serve as the primary point of contact for assigned customer accounts * Manage the full lifecycle of customer programs, including new product introductions (NPI)

Customer Program Lead Amphenol Fiber Systems International (AFSI) is a full service fiber optic ... Develop and manage a roadmap that includes long-term goals and immediate order deadlines.

Technical Program Manager

Delaware, OH

$122K - $158K/yr

Position Summary The Technical Program Manager (TPM) within the Systems Architecture & Engineering ... This role ensures alignment between system architecture intent, customer commitments, and ...

The Program Manager is responsible for meeting key customer relationships and organizing, coordinating, and executing a comprehensive program management process to achieve defined business objectives ...

Customer Program Specialist II

Hillsboro, OR

$18.50 - $24.50/hr

The Customer Program Specialist II provides midlevel support for managing customer programs, coordinating order requirements, maintaining program data, and ensuring timely communication across ...

Overview The Program Manager is a strategic thinker who will facilitate all program deliverables as ... Tracks status to customer deliverables via ratings defined in the Piston Gate Review and APQP ...

Program Manager

Everett, WA · On-site

$120K - $145K/yr

This role owns customer relationships and commercial performance, ensuring delivery excellence across time, cost, quality, and profitability objectives. The Program Manager serves as the primary ...

We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care ... The Program Manager will own a critical subsystem within a growing program and work within a highly ...

We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care ... The Program Manager will own critical scope within a growing program and work within a highly ...

We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care ... The Program Manager will own a critical subsystem within a growing program and work within a highly ...

Sr Program Manager

Richardson, TX · On-site

$105K - $105K/yr

You will be responsible for managing and delivering complex customer programs, ensuring alignment with strategic objectives, and driving program performance. Your strong leadership skills, strategic ...

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Customer Program Manager information

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$8

$54

$85

How much do customer program manager jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer program manager in the United States is $54.08, according to ZipRecruiter salary data. Most workers in this role earn between $36.06 and $69.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is a Customer Program Manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

More about Customer Program Manager jobs
What cities are hiring for Customer Program Manager jobs? Cities with the most Customer Program Manager job openings:
Who are the top companies hiring for Customer Program Manager jobs? The top employers for Customer Program Manager jobs are:
What states have the most Customer Program Manager jobs? States with the most job openings for Customer Program Manager jobs include:
Infographic showing various Customer Program Manager job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $112,485 per year, or $54.1 per hour.
Customer Program Manager - Rack Scale CPU Solutions

Customer Program Manager - Rack Scale CPU Solutions

Advanced Micro Devices, Inc

Santa Clara, CA • On-site

$163K/yr

Full-time

Posted 22 days ago


Advanced Micro Devices rating

8.4

Company rating: 8.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

24th of 139 rated electronics manufacturers


Job description

WHAT YOU DO AT AMD CHANGES EVERYTHING
At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.
Customer Program Manager - Rack Scale CPU Solutions
THE POSITION
AMD is seeking a highly driven and technically strong Customer Program Manager (CPM) to lead strategic CPU engagements supporting next-generation rack scale platform solutions across hyperscale, AI, cloud, and enterprise customers.
THE ROLE
This role requires a leader who can operate effectively across business units and engineering organizations while driving alignment between CPU, GPU, networking, platform, firmware, validation, and customer enablement teams. The ideal candidate brings a strong combination of technical program management, customer engagement experience, and the ability to lead complex cross-functional initiatives in fast-paced environments.
The CPM will serve as a key customer-facing program leader responsible for coordinating execution across internal AMD teams, ecosystem partners, ODM/OEM vendors, and direct customer engineering organizations to ensure successful platform development, integration, validation, and deployment readiness.
KEY RESPONSIBILITIES
  • Lead end-to-end customer engagement and execution for rack scale CPU platform initiatives across strategic accounts.
  • Drive cross-functional alignment across CPU, GPU, networking, platform engineering, firmware, validation, quality, and operations teams.
  • Coordinate complex technical programs involving multi-business-unit dependencies and ecosystem integration.
  • Partner closely with OEMs, ODMs, silicon vendors, infrastructure partners, and direct customer engineering teams to ensure program success.
  • Manage program schedules, milestones, risks, dependencies, escalation management, and execution readiness.
  • Lead customer-facing reviews, technical discussions, issue management, and executive status communications.
  • Drive alignment and rapid resolution of technical, operational, and integration challenges across globally distributed teams.
  • Support platform bring-up, validation readiness, deployment planning, and post-launch customer engagement activities.
  • Foster strong working relationships across engineering, architecture, product management, customer engineering, and executive leadership teams.

REQUIRED SKILLS
  • Strong experience managing complex server, AI, cloud, or rack scale infrastructure programs.
  • Technical understanding of CPU, GPU, networking, server platform architecture, and data center ecosystems.
  • Proven ability to lead large cross-functional programs across multiple organizations and business units.
  • Experience working directly with hyperscale customers, OEMs, ODMs, or strategic enterprise accounts.
  • Strong executive communication, customer engagement, and escalation management skills.
  • Ability to thrive in highly dynamic environments with competing priorities and aggressive execution timelines.
  • Demonstrated leadership, ownership mindset, and ability to influence without direct authority.

EDUCATION
  • Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or related field required
  • Advanced degree preferred

Location:
Austin, TX
Santa Clara, CA
This role is not eligible for visa sponsorship.
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Benefits offered are described: AMD benefits at a glance.
AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.
AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD's "Responsible AI Policy" is available here.
This posting is for an existing vacancy.