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Customer Program Manager Jobs in Pennsylvania (NOW HIRING)

Incora

Customer Program Specialist

Johnstown, PA · On-site

$16.75 - $22.25/hr

... managing backorders, RMA's, prioritization and order release, etc.), and ensure overall customer ... programs. * Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time ...

Incora

Customer Program Specialist

Johnstown, PA

$16.75 - $22.25/hr

... managing backorders, RMA's, prioritization and order release, etc.), and ensure overall customer ... programs. * Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time ...

Landis+Gyr

Sr Program Manager

Bethlehem, PA

$114K - $115K/yr

The Sr. Program Manager is responsible for all Landis+Gyr customer interface, subcontracts, subsequent new business expansion build out, operations and maintenance of the network. The Sr. Program ...

Landis+Gyr

Sr Program Manager

Bethlehem, PA · On-site

$114K - $115K/yr

The Sr. Program Manager is responsible for all Landis+Gyr customer interface, subcontracts, subsequent new business expansion build out, operations and maintenance of the network. The Sr. Program ...

ATG

Program Manager

Philadelphia, PA · On-site +1

With a proven track record of technical support to our customers, we are looking for innovative ... Serve as the overall program manager and primary interface with customers. * Lead day-to-day ...

Wabtec

Program Manager

Pittsburgh, PA

$120K - $150K/yr

As a Program Manager you are responsible for the end-to-end delivery of complex rail signaling and ... Customer specifications (e.g., transit agencies, FRA/FTA processes) * Wabtec quality, safety, and ...

Wabtec

Program Manager

Pittsburgh, PA · On-site

As a Program Manager you are responsible for the end-to-end delivery of complex rail signaling and ... Customer specifications (e.g., transit agencies, FRA/FTA processes) * Wabtec quality, safety, and ...

Wabtec

Program Manager

Pittsburgh, PA

$120K - $150K/yr

As a Program Manager you are responsible for the end-to-end delivery of complex rail signaling and ... Customer specifications (e.g., transit agencies, FRA/FTA processes) * Wabtec quality, safety, and ...

Wabtec

Program Manager

Pittsburgh, PA

$120K - $150K/yr

As a Program Manager you are responsible for the end-to-end delivery of complex rail signaling and ... Customer specifications (e.g., transit agencies, FRA/FTA processes) * Wabtec quality, safety, and ...

Wabtec

Program Manager

Pittsburgh, PA

$120K - $150K/yr

As a Program Manager you are responsible for the end-to-end delivery of complex rail signaling and ... Customer specifications (e.g., transit agencies, FRA/FTA processes) * Wabtec quality, safety, and ...

Wabtec

Program Manager

Pittsburgh, PA

$120K - $150K/yr

As a Program Manager you are responsible for the end-to-end delivery of complex rail signaling and ... Customer specifications (e.g., transit agencies, FRA/FTA processes) * Wabtec quality, safety, and ...

Wabtec

Program Manager

Pittsburgh, PA · On-site

$120K - $150K/yr

As a Program Manager you are responsible for the end-to-end delivery of complex rail signaling and ... Customer specifications (e.g., transit agencies, FRA/FTA processes) * Wabtec quality, safety, and ...

410 ICR United States USA

Program Manager

United, PA

... customers, patients and suppliers. We are currently seeking a Program Manager to join our diverse ... and dynamic team. As a Program Manager at ICON, you will play a key role in leading and managing ...

Matric

Program Manager

Seneca, PA

Manages the day-to-day activities for Matric customer accounts along with company-developed ... program management experience. Matric is committed to the full inclusion of all qualified ...

Alstom

Program Manager

Pittsburgh, PA · On-site

... customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to ... Could you be the full-time onsite Program Manager in Pittsburgh, PA, US we're looking for? Your ...

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All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Pennsylvania

Customer Program Manager information

See Pennsylvania salary details

$8

$54

$85

How much do customer program manager jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for customer program manager in Pennsylvania is $54.21, according to ZipRecruiter salary data. Most workers in this role earn between $36.15 and $69.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools and strategies.

What is the average salary for a programme manager?

The average salary for a program manager varies by industry and experience but typically ranges from $80,000 to $130,000 annually. Customer program managers with specialized skills and certifications may earn higher salaries, especially in larger organizations or tech sectors.

How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What does a customer program manager do?

A customer program manager oversees the planning, execution, and delivery of customer-focused programs to ensure client satisfaction and business objectives are met. They coordinate cross-functional teams, manage timelines and budgets, and communicate with clients to address needs and resolve issues. Strong project management skills and familiarity with customer relationship management (CRM) tools are essential for this role.

Is being a Customer Program Manager stressful?

Customer Program Managers often face stress due to managing multiple projects, meeting client expectations, and coordinating cross-functional teams. The role requires strong organizational skills, problem-solving abilities, and the ability to handle high-pressure situations, which can contribute to job stress levels.

What is a Customer Program Manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities in Pennsylvania are hiring for Customer Program Manager jobs? Cities in Pennsylvania with the most Customer Program Manager job openings:
Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Pennsylvania as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $112,756 per year, or $54.2 per hour.
Program Manager I (Senior Program Manager)

Program Manager I (Senior Program Manager)

Precision Custom Components, LLC

York, PA

$114K - $114K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 5 days ago

Job description

Precision Custom Components (PCC) is seeking a talented Program Manager I (Senior Program Manager) to join our team. This is an on-site position reporting to our manufacturing facility in York, PA.

At PCC, you’ll be part of a skilled team that delivers high-quality, made-to-spec components where precision, reliability, and customer focus matter. Whether you’re driving results in the office or making them happen on the shop floor, you’ll collaborate across departments to solve problems, support efficient operations, and help ensure every component is completed safely, accurately, and with precision!

The Program Manager I is responsible for managing assigned programs, customers, schedules, financial performance, and cross-functional execution to ensure successful delivery of products and commitments.

Essential Duties of the Program Manager I (Senior Program Manager)

  • Manage assigned program scope, schedules, and financial performance for multiple products or projects with limited supervision.
  • Serve as the primary day-to-day point of contact for assigned customers and internal stakeholders.
  • Coordinate customer submittals, contract deliverables, and program documentation through interaction with Engineering, Operations, Supply Chain, Quality, and other functions as necessary.
  • Monitor program schedules, identify risks to delivery, and develop recovery or mitigation plans in coordination with functional teams.
  • Support or lead internal and customer program reviews, status updates, and action item follow-up.
  • Review cost, schedule, and performance data and support generation of financial information, forecasts, and related program reporting.
  • Coordinate changes in scope, schedule modifications, material status, and subcontract activity to maintain program execution.
  • Escalate significant risks, issues, and customer concerns appropriately while driving timely resolution.

Education/Qualifications:

  • Bachelor's degree in Business, Supply Chain, Engineering, or related field preferred.
  • 5–10 years of relevant program management, project management, manufacturing, aerospace/defense, or related experience required.
  • Must be a detail-oriented self-starter with strong written and verbal communication skills, as well as excellent organizational skills.
  • Ability to manage multiple priorities, coordinate across functions, and drive action to meet commitments.
  • Experience with Microsoft Project or similar scheduling tools preferred.
  • Strong knowledge of Microsoft applications such as Word, Excel, and Outlook.
  • Ability to work independently while collaborating effectively across teams.
  • US Citizenship required at time of hire.

PCC offers a comprehensive benefits package to include:

  • 401(k) matching
  • Medical insurance
  • Dental insurance
  • Disability insurance
  • Life insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Paid time off
  • Work-life balance

Precision Custom Components/DC Fabricators is an Equal Opportunity Employer and is committed to a workplace where everyone is treated with respect. Employment decisions are made without regard to any legally protected status. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

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