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Customer Program Manager Jobs in Pennsylvania (NOW HIRING)

D and H Distributing Co

Program Manager

Harrisburg, PA · On-site

Program Manager This is a hybrid role that can be based in either Harrisburg, PA or Tampa, FL. D&H ... Experience with customer and vendor interaction or working with clients. * Ability to multi task ...

Zurn Elkay Water Solutions

Program Manager

Erie, PA · On-site

Program Manager The Company Zurn Elkay Water Solutions Corporation is a thriving, values-driven ... You plan requirements with internal customers and usher projects through the entire project ...

D&H

Program Manager

Harrisburg, PA · Hybrid

Program Manager This is a hybrid role that can be based in either Harrisburg, PA or Tampa, FL. D&H ... Experience with customer and vendor interaction or working with clients. * Ability to multi task ...

Kratos Defense

Program Manager

Dallastown, PA

To ensure programs meet the customer's scope and schedule expectations, as well as company budgeted profit. This position will manage multiple programs. ESSENTIAL JOB FUNCTIONS: * Performs final job ...

Amphenol TCS

Program Manager

Yocumtown, PA · On-site

This position will be responsible for customer communication, planning, budget, and execution. Manage and provide technical leadership for new product development programs with high complexity.

Amphenol TCS

Program Manager

Yocumtown, PA · On-site

This position will be responsible for customer communication, planning, budget, and execution. Manage and provide technical leadership for new product development programs with high complexity.

Leo Tech, LLC

Program Manager

Coraopolis, PA · On-site

$98K - $134K/yr

After decades of hard work in contracting and program management, she realized she wanted to form a ... Her goal since then has been to treat her customers and employees how she would want to be treated.

Kratos Defense

Program Manager

Dallastown, PA · On-site

To ensure programs meet the customer's scope and schedule expectations, as well as company budgeted profit. This position will manage multiple programs. ESSENTIAL JOB FUNCTIONS: * Performs final job ...

Elkay Manufacturing

Program Manager

Erie, PA

Program Manager The Company Zurn Elkay Water Solutions Corporation is a thriving, values-driven ... You plan requirements with internal customers and usher projects through the entire project ...

Amphenol TCS

Program Manager

Yocumtown, PA · On-site

Program Manager Location: Valley Green, PA (Harrisburg Area) Amphenol High Speed Products Group is ... Provide communication interface to customer for communication of project status, schedule ...

Amphenol TCS

Program Manager

Yocumtown, PA · On-site

Program Manager Location: Valley Green, PA (Harrisburg Area) Amphenol High Speed Products Group is ... Provide communication interface to customer for communication of project status, schedule ...

FullSight Technology

Program Manager

Warrendale, PA · On-site

Manage assigned programs including applying standards and consensus procedures, reviewing audits ... Legal, Customer Success, Finance, and Procurement services, which enables us to distribute ...

FullSight Technology

Program Manager

Warrendale, PA · On-site

Manage assigned programs including applying standards and consensus procedures, reviewing audits ... Legal, Customer Success, Finance, and Procurement services, which enables us to distribute ...

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All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Pennsylvania

Customer Program Manager information

See Pennsylvania salary details

$8

$54

$85

How much do customer program manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer program manager in Pennsylvania is $54.21, according to ZipRecruiter salary data. Most workers in this role earn between $36.15 and $69.62 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities in Pennsylvania are hiring for Customer Program Manager jobs?

Cities in Pennsylvania with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $112,756 per year, or $54.2 per hour.

Program Manager

D and H Distributing Co

Harrisburg, PA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

D&H Distributing rating

6.1

Company rating: 6.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

340th of 419 rated retail wholesalers

Job description

Program Manager
This is a hybrid role that can be based in either Harrisburg, PA or Tampa, FL.
D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailers, and the clients they serve across the SMB and Consumer markets.
• We are empowered by our employee Co-Owners who provide the industry's best service, and we promote a collaborative culture.
• We offer an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition Assistance and much more!
• As a D&H Co-Owner you receive numerous discounts on services.
• We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices.
SUMMARY
The Program Manager assumes responsibility for driving D&H business with various partner and channel communities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Work with sales, marketing and vendor management to identify the partner and channel communities that align to our business objectives.
  • Manage the process for contract and term negotiation.
  • Ensure D&H understands our level of participation and how the communities align to our corporate priorities.
  • Work closely with the partner/channel community to ensure D&H is well represented across all forums from events; online; web/calls etc.
  • Ensure that D&H's value proposition is consistently and clearly communicated.
  • Execute on event strategy within the communities - in partnership with events.
  • Identify new opportunities within the channel communities that can help D&H grow our partner base and exposure.
  • Requires travel to events.

ADDITIONAL DUTIES
  • Keeps work area neat, clean and hazard free.
  • Must work in other areas, as needed for cross training and/or workload.
  • Other related duties as assigned.

KNOWLEDGE, SKILLS and/or ABILITIES
  • Knowledge of IT distribution industry, vendors, reseller segments and markets.
  • Effective writing and communication skills.
  • Experience with customer and vendor interaction or working with clients.
  • Ability to multi task, work within tight deadlines, manage multiple projects.

EDUCATION and/or EXPERIENCE
  • Bachelor Degree preferred or 2-3 years of relevant experience considered.
  • Must be proficient with Microsoft Applications including Powerpoint, Excel, Word and Teams.

EOE

What D&H Distributing employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

D&H Distributing logo

About D&H Distributing

Sourced by ZipRecruiter

D&H is one of Forbes Top Largest Private Companies and brings the latest brands and technology solutions to etailers, retailers and providers across North America. With 106 years of experience, D&H partners with top brands to offer the latest in IT and electronics to thousands of accounts nationally. As a privately held Employee Stock Ownership Plan, D&H's team of employees are vested in the success of the company as they too are c -owners of the organization.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Harrisburg, PA, US

Year founded

1918

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