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Customer Program Manager Jobs in Downingtown, PA

Container Research Corporation

Program Manager

Aston, PA · On-site

$60K - $80K/yr

  • PTO

... customer satisfaction. The right candidate will have 3 or more years of experience managing military or commercial programs in a manufacturing environment, proficiency with ERP/MRP systems and the ...

Sunrise Comfort Solutions LLC

Program Manager

West Chester, PA · On-site

$40K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide exceptional customer service by following up with homeowners, store personnel, and vendors ... management, construction administration, HVAC, or utility programs preferred. * Strong ...

Sunrise Comfort Solutions LLC

Program Manager

West Chester, PA · On-site

$40K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide exceptional customer service by following up with homeowners, store personnel, and vendors ... management, construction administration, HVAC, or utility programs preferred. * Strong ...

Spinnaker Search

AI Program Manager

Malvern, PA · Hybrid

... customer service, product, process, productivity, and workflow challenges. This is a high ... The Role You'll Play The AI Program Manager will help own and drive the company's enterprise AI ...

Lincoln Financial

Sr. Technical Program Manager

Radnor, PA · Hybrid

  • Medical

  • Retirement

  • PTO

Technical Program Management * Develops sufficient technical understanding to participate credibly ... We make meaningful contributions each and every day to empower our customers to take charge of ...

ARKA Group

Program Manager (TS/SCI) {S}

King Of Prussia, PA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Liaison between the customer and engineering to ensure customer needs are clearly understood and met through software project lifecycle * Oversee and manage one or multiple programs to include ...

ARKA Group

Program Manager (TS/SCI) {S}

King Of Prussia, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Liaison between the customer and engineering to ensure customer needs are clearly understood and met through software project lifecycle * Oversee and manage one or multiple programs to include ...

Lincoln Financial

Sr. Technical Program Manager

Radnor, PA · Hybrid

  • Medical

  • Retirement

  • PTO

Technical Program Management * Develops sufficient technical understanding to participate credibly ... We make meaningful contributions each and every day to empower our customers to take charge of ...

Lincoln Financial

Sr. Technical Program Manager

Radnor, PA · On-site

  • Medical

  • Retirement

  • PTO

Technical Program Management * Develops sufficient technical understanding to participate credibly ... We make meaningful contributions each and every day to empower our customers to take charge of ...

Turn5, Inc.

Vendor Program Manager

Paoli, PA · On-site

We have a commitment to creating meaningful customer experiences at every step of their journey ... Under the supervision of the Director of Vendor Program Management, the Vendor Program Manager will ...

J.P. Morgan

Principal Technical Program Manager

Wilmington, DE

$125K - $162K/yr

  • Medical

  • Retirement

As a Principal Technical Program Manager in Chase Auto, you will lead complex, multi-functional ... Our mission is to create engaged, lifelong relationships and put our customers at the heart of ...

Turn5, Inc.

Vendor Program Manager

Paoli, PA

We have a commitment to creating meaningful customer experiences at every step of their journey ... Under the supervision of the Director of Vendor Program Management, the Vendor Program Manager will ...

Turn5, Inc.

Vendor Program Manager

Paoli, PA · On-site

We have a commitment to creating meaningful customer experiences at every step of their journey ... Under the supervision of the Director of Vendor Program Management, the Vendor Program Manager will ...

JP Morgan Chase

AI Lead Technical Program Manager

Wilmington, DE · On-site

$125K - $162K/yr

  • Medical

  • Retirement

As a Lead Technical Program Manager in Consumer & Community Banking, you will drive the successful ... Our mission is to create engaged, lifelong relationships and put our customers at the heart of ...

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All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Downingtown, PA

Customer Program Manager information

See Downingtown, PA salary details

$9

$56

$88

How much do customer program manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer program manager in Downingtown, PA is $56.08, according to ZipRecruiter salary data. Most workers in this role earn between $37.40 and $72.02 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Downingtown, PA are hiring for Customer Program Manager jobs?

Cities near Downingtown, PA with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Downingtown, PA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $116,637 per year, or $56.1 per hour.

Program Manager

Container Research Corporation

Aston, PA • On-site

$60K - $80K/yr

Full-time

PTO

Re-posted 27 days ago

Job description

Container Research Corporation, an AS9100 certified company with over 65 years in business, seeks a Program Manager. The Program Manager will ensure CRC adheres to compliance of contractual requirements of incoming orders as well as managing internal company programs - planning, organizing, directing, and tracking all aspects of projects, including technology, deliverables, schedule, cost, and customer satisfaction.


The right candidate will have 3 or more years of experience managing military or commercial programs in a manufacturing environment, proficiency with ERP/MRP systems and the Microsoft Office suite, and strong leadership, communication, negotiation, and organizational skills. A bachelor’s degree, lean six sigma experience, experience working in AS9100 or ISO9001 environments, and PMP certifications are all pluses.


We are a part of the essential supply chain!


Four day workweek (Mon-Thurs) and weekly pay! Full benefits package after 60 days of employment and paid time off after 6 months. Paid holidays to start. Are you the right fit? Apply now!


Job Type: Full-time, 4x10s Monday through Thursday, 6 AM to 4:30 PM

Pay: $60k - $80k


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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