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Customer Program Manager Jobs in Havertown, PA (NOW HIRING)

Sigma Defense

1687 - Program Manager

Mount Laurel, NJ · On-site

$140K - $160K/yr

Interface with customer program and technical stakeholders. * Effectively communicate project ... Collaborate across management and project teams to develop strategic plans and expand business ...

ATG

Program Manager

Philadelphia, PA · On-site +1

With a proven track record of technical support to our customers, we are looking for innovative ... Serve as the overall program manager and primary interface with customers. * Lead day-to-day ...

Armada Ltd

Program Manager

Philadelphia, PA · On-site

The Program Manager shall participate in cross-functional teams, fostering collaboration and ... customer services with the ability to work independently in a fast-paced environment. * This ...

Container Research Corporation

Program Manager

Aston, PA

$60K - $80K/yr

... customer satisfaction. The right candidate will have 3 or more years of experience managing military or commercial programs in a manufacturing environment, proficiency with ERP/MRP systems and the ...

Armada Ltd

Program Manager

Philadelphia, PA

The Program Manager shall participate in cross-functional teams, fostering collaboration and ... customer services with the ability to work independently in a fast-paced environment. * This ...

GreenXT

Program Manager

Philadelphia, PA

Stakeholder/Customer Management, Program Reviews and Communication * Change and Risk Management * Quality/Deliverable Management * Reviews of Contract Data Requirements, technical/status reports and ...

SEEL

Program Manager

Mount Laurel, NJ · On-site

The Program Manager (PM) will lead the implementation and operations of a residential energy ... Response and resolve customer inquiries in a timely manner. Implement cost-effective solutions and ...

SEEL

Program Manager

Mount Laurel, NJ · On-site

The Program Manager (PM) will lead the implementation and operations of a residential energy ... Response and resolve customer inquiries in a timely manner. Implement cost-effective solutions and ...

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All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Havertown, PA

Customer Program Manager information

See Havertown, PA salary details

$8

$52

$83

How much do customer program manager jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for customer program manager in Havertown, PA is $52.83, according to ZipRecruiter salary data. Most workers in this role earn between $35.24 and $67.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools and strategies.

What is the average salary for a programme manager?

The average salary for a program manager varies by industry and experience but typically ranges from $80,000 to $130,000 annually. Customer program managers with specialized skills and certifications may earn higher salaries, especially in larger organizations or tech sectors.

How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What does a customer program manager do?

A customer program manager oversees the planning, execution, and delivery of customer-focused programs to ensure client satisfaction and business objectives are met. They coordinate cross-functional teams, manage timelines and budgets, and communicate with clients to address needs and resolve issues. Strong project management skills and familiarity with customer relationship management (CRM) tools are essential for this role.

Is being a Customer Program Manager stressful?

Customer Program Managers often face stress due to managing multiple projects, meeting client expectations, and coordinating cross-functional teams. The role requires strong organizational skills, problem-solving abilities, and the ability to handle high-pressure situations, which can contribute to job stress levels.

What is a Customer Program Manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Havertown, PA are hiring for Customer Program Manager jobs? Cities near Havertown, PA with the most Customer Program Manager job openings:
Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Havertown, PA as of June 2026, with employment types broken down into 70% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $109,885 per year, or $52.8 per hour.
1687 - Program Manager

1687 - Program Manager

Sigma Defense

Mount Laurel Township, NJ • On-site

$140K - $160K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Sigma Defense is seeking a skilled Program Manager with strong leadership, team management, program and financial management expertise, excellent analytical and communication skills, and the ability to work independently and lead teams.

Equal Opportunity Employer/Veterans/Disabled: Sigma Defense Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Requirements

  • 10+ years of DoW engineering experience in system development, with at least 5-8 years in program or project management.
  • Experience in leading programs, managing program risks, and resolving program-level issues.
  • Radar or electronic warfare development experience a plus but not required.
  • Demonstrated knowledge of project management processes and procedures, cost, schedule, and performance as it relates to program execution.
  • Must be a U.S. citizen.

Education Requirements:

  • Bachelor's degree from an accredited college or university in Engineering or related field of study.
  • Master's degree in a STEM field is preferred.

Personnel Clearance Level:

  • Candidate must possess an active Secret security clearance or higher (within past 2 years).
  • Clearance may be sponsored for the right candidate.

Essential Job Duties (not all-inclusive):

  • Generate, track, and maintain program plans to ensure project schedule, budget, quality, and specification goals are attained and contract requirements are met.
  • Oversee multiple programs and collaborate across functional teams.
  • Provide leadership, direction, and guidance to employees working on assigned projects.
  • Interface with customer program and technical stakeholders.
  • Effectively communicate project expectations to team members and stakeholders in a timely fashion.
  • Implement best practices aligned with company policies and procedures.
  • Collaborate across management and project teams to develop strategic plans and expand business opportunities.
  • Occasional travel to support customer meetings and new business opportunities.

Salary Range: $140,000 - $160,000 annually.

Benefits

  • Dental and Vision Insurance
  • Medical Insurance to Include HSA, FSA, and DFSA Plans
  • Life and AD&D coverage
  • Employee Assistance Program (EAP)
  • 401(k) Plan with Company Matching Contributions
  • 160 Hours of Paid Time Off (PTO)
  • 12 (Floating) Holidays
  • Educational Assistance
  • Highly Competitive Salary