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Customer Program Manager Jobs in Havertown, PA (NOW HIRING)

They are seeking a Program Manager to assist with the development and management of project plans ... customers. • Five (5) years related to information systems preferred • Bachelor's degree in ...

Program Manager

Ambler, PA · On-site

$50K - $60K/yr

JOB SUMMARY The Program Manager (PM) is responsible for planning, organizing, managing, and ... Externally, ensure EL1 customers feel welcome and receive responsive and friendly service.

JOB SUMMARY The Program Manager (PM) is responsible for planning, organizing, managing, and ... Externally, ensure EL1 customers feel welcome and receive responsive and friendly service.

... their customers. We seek talented individuals who can deliver high-quality service and drive the ... Guide organizational initiatives by providing strategic program management insights and execution ...

New

Senior Technical Project/Program Manager

Moorestown, NJ · On-site

$109K - $149K/yr

This role will guide solutioning of opportunities with the customer program team as well as managing execution of existing programs * Work to respond to RFIs, RFPs, White Papers, and proposals with ...

... customer meetings. Required Skills and Experiences: * Minimum Experience: Five (5) years of ... program/project management to include engineering, financial management, risk management ...

Responsibilities : • Serve as the overall program manager and primary interface with NSWCPD Code 104 customers • Plan and direct tasks, as well as conduct on-site supervision of subordinate ...

Responsibilities : • Serve as the overall program manager and primary interface with NSWCPD Code 104 customers • Plan and direct tasks, as well as conduct on-site supervision of subordinate ...

Responsibilities : • Serve as the overall program manager and primary interface with NSWCPD Code 104 customers • Plan and direct tasks, as well as conduct on-site supervision of subordinate ...

Senior Program Manager

Philadelphia, PA · On-site

$117K - $117K/yr

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Program Manager to play your part in that transformation. It's an opportunity to grow your skills and ...

Showing results 21-40

Customer Program Manager information

See Havertown, PA salary details

$8

$52

$83

How much do customer program manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer program manager in Havertown, PA is $52.83, according to ZipRecruiter salary data. Most workers in this role earn between $35.24 and $67.88 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Havertown, PA are hiring for Customer Program Manager jobs?

Cities near Havertown, PA with the most Customer Program Manager job openings:

Infographic showing various Customer Program Manager job openings in Havertown, PA as of June 2026, with employment types broken down into 70% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $109,885 per year, or $52.8 per hour.

PROGRAM MANAGER

Constellation West

Philadelphia, PA • On-site

Full-time

Re-posted 22 days ago


Job description

Job Summary:
Constellation West is an award-winning company that delivers Information Technology (IT) engineering services and solutions worldwide. They are seeking a Program Manager to assist with the development and management of project plans, foster collaboration among teams, and ensure alignment with organizational objectives.
Responsibilities:
• Assist with the development and management of comprehensive project plans, outlining tasks, timelines, and resource requirements.
• Participate in cross-functional teams, fostering collaboration and ensuring team members understand their roles and responsibilities.
• Identify and assess potential risks, developing mitigation strategies to minimize project impact.
• Effectively communicate project progress, issues, and milestones to stakeholders, ensuring alignment with organizational objectives.
• Assist with defining and managing project scope, ensuring deliverables meet business requirements and objectives.
• The Contractor shall implement quality assurance processes to monitor and evaluate project deliverables against established standards.
• Adhere to the implementation of change management strategies provided by the government to address adjustments in project scope or requirements.
• Establish and track key performance indicators (KPIs) to assess project success and identify areas for improvement.
• Ensure adherence to organizational policies, procedures, and regulations throughout the project lifecycle.
• Proactively address project issues, conflicts, and bottlenecks, working to find timely and effective solutions.
• Foster a culture of continuous improvement, identifying opportunities to enhance project management processes and methodologies.
Qualifications:
Required:
• Minimum currently active DoD Secret Clearance
• Availability to travel if needed to NSWC-Philadelphia
• Seven (7) years’ experience in managing a team in information technology and serving as the overall program manager and primary interface with customers.
• Five (5) years related to information systems preferred
• Bachelor’s degree in STEM from an accredited college or university
• Project Management Professional Certification (PMP) desired
Company:
Constellation West is an IT industry that offers IT engineering and cybersecurity servces, Founded in 1997, the company is headquartered in Fairfax, USA, with a team of 51-200 employees. The company is currently Growth Stage.