1

Customer Program Manager Jobs in Havertown, PA (NOW HIRING)

Senior Technical Project/Program Manager

Moorestown, NJ ยท On-site

$109K - $149K/yr

This role will guide solutioning of opportunities with the customer program team as well as managing execution of existing programs * Work to respond to RFIs, RFPs, White Papers, and proposals with ...

Senior Program Manager

Philadelphia, PA ยท On-site

$85K - $168K/yr

This Sr. Program Manager will work with customers on a recurring basis to provide updates on program performance. The PM serves as the central integration point across engineering, operations, supply ...

... customer service, product, process, productivity, and workflow challenges. This is a high ... The Role You'll Play The AI Program Manager will help own and drive the company's enterprise AI ...

Technical Program Manager

Philadelphia, PA ยท On-site

$130K - $168K/yr

Partner with engineering leads and product managers to ensure customer commitments are scoped, tracked, and met. * Provide timely, accurate program status updates to teams, stakeholders, and ...

Technical Program Manager

Philadelphia, PA ยท On-site

$130K - $168K/yr

By ensuring communications integrity across any network, FORT empowers customers to protect their ... We are looking for a Technical Program Manager to drive execution across our product and ...

Technical Program Manager

Philadelphia, PA ยท On-site

$130K - $168K/yr

By ensuring communications integrity across any network, FORT empowers customers to protect their ... We are looking for a Technical Program Manager to drive execution across our product and ...

Technical Program Manager

Thorofare, NJ ยท On-site

$100K - $150K/yr

Interface professionally with customers, building and maintaining strong relationships. * Lead and ... Utilize program management tools such as Earned Value Management and Analysis of Project Cost ...

Managing program critical paths and dependencies, while developing goals and success criteria with ... Own the customer experience think and act in ways that put our customers first, give them seamless ...

New

Technical Program Manager

Philadelphia, PA ยท On-site

$130K - $168K/yr

This role requires a balance of technical insight, leadership, and disciplined program execution to meet customer, schedule, and profitability objectives. Key Responsibilities: * Lead and manage ...

Managing program critical paths and dependencies, while developing goals and success criteria with ... Own the customer experience think and act in ways that put our customers first, give them seamless ...

New

Technical Program Manager

Philadelphia, PA ยท On-site

$130K - $168K/yr

This role requires a balance of technical insight, leadership, and disciplined program execution to meet customer, schedule, and profitability objectives. Key Responsibilities: * Lead and manage ...

Government Program Manager

Philadelphia, PA ยท On-site

$117K - $117K/yr

Serve as the voice of the customer, partnering with product, operations, compliance, and legal ... Develop and refine program management frameworks, compliance documentation, and best practices ...

Showing results 41-60

Customer Program Manager information

See Havertown, PA salary details

$8

$52

$83

How much do customer program manager jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer program manager in Havertown, PA is $52.83, according to ZipRecruiter salary data. Most workers in this role earn between $35.24 and $67.88 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Havertown, PA are hiring for Customer Program Manager jobs?

Cities near Havertown, PA with the most Customer Program Manager job openings:

Infographic showing various Customer Program Manager job openings in Havertown, PA as of June 2026, with employment types broken down into 70% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $109,885 per year, or $52.8 per hour.

Senior Technical Project/Program Manager

asrcfh

Moorestown, NJ โ€ข On-site

$109K - $149K/yr

Full-time

Re-posted 6 hours ago


Job description

ASRC Federal Mission Solutions is a premier provider of systems engineering, software engineering, system integration, and project management services for real-time, mission-critical defense systems. We are currently seeking a highly motivatedย Technical Program Managerย with Department of Defense experience in Moorestown, NJ.

Responsibilities:

  • This position requires a unique blend of project management, business development, tactical and strategic skills
  • This role will guide solutioning of opportunities with the customer program team as well as managing execution of existing programs
  • Work to respond to RFIs, RFPs, White Papers, and proposals with various teammates
  • Responsible for technical, cost, and schedule performance of Aegis/BMD/USN technical projects in accordance with contract requirements
  • Working within and supporting a Project Team, provide project direction to a matrixed team of personnel from all disciplines including software and test engineering, quality assurance, configuration management, data management and finance
  • Successfully lead and own applicable steps in the business development lifecycle to incrementally improve win probability and position the organization to craft a compelling technical and pricing solution while identifying and managing risk
  • Assist with the coordination and development of proposals utilizing company proprietary tools and processes
  • Work collaboratively with contracts and finance to negotiate proposal value and scope with the customer
  • Participate/lead in bid decisions, development of cost strategies and phase/gate reviews
  • Analyze RFIs and RFPs in concert with partners and prepare questions for the customer
  • Collaborate across the organization supporting finance and functional activities to establish budgets and performance plan for project execution
  • Support the creation and presentation of project execution status to internal leadership and external customers
  • Ensure timely completion of project tasks within budget utilizing appropriate scheduling and change control processes
  • Support creation and tracking of Estimates to Complete (ETC) and Comprehensive Estimate at Complete (CEAC) analysis
  • Support Perform Risk & Opportunity Management and Change Management across efforts

ย 

Requirements:

  • Bachelor's Degree in an Engineering discipline (Electrical, Computer, Computer Science) and 5-7 years of related experience
  • This position requires the ability to obtain and maintain a government clearance, U.S. Citizenship is required
  • This position requires the successful applicant to obtain and maintain the required security clearance or other authorization(s) within the necessary timeframe required by applicable contract(s)
  • Working knowledge of theย Defense and National Securityย space
  • Possess versatile and persuasive written and presentation communication skills
  • Experience with or knowledge of current Software development methodologies and practices
  • Travel required up to 5%

Preferred Qualifications:

  • 10+ years of experience working on projects entailing the development of software products or solutions with desired experience with development for tactical real-time mission critical systems
  • Experience supporting proposal and negotiation efforts across different contract types including Cost Plus (Incentive Fee, Award Fee and Fixed Fee), Time & Material (T&M), and Firm Fixed Price (FFP) contracts
  • Large Scale Combat Systems design and development experience including algorithms, software, data analysis, and modeling and simulation
  • Prior experience in the defense industry or related field