ZipRecruiter

Log In

1

Customer Program Manager Jobs in Columbus, GA (NOW HIRING)

Surge Staffing

Program Manager

West Point, GA · On-site

$18 - $19/hr

Surge Staffing is committed to connecting great employees with great customers. It is our range of ... The Program Manager is primarily responsible for effectively meeting the temporary help and/or ...

Surge Staffing

Program Manager

West Point, GA · On-site

$18 - $19/hr

Surge Staffing is committed to connecting great employees with great customers. It is our range of ... The Program Manager is primarily responsible for effectively meeting the temporary help and/or ...

Alzheimer's Association

Program Manager

Columbus, GA

$57K - $62K/yr

Strong computer skills, proficient with Microsoft Office products; experience with, or ability to rapidly learn CRM software Title: Program Manager Position Location: Columbus, GA Full time Position ...

Alzheimer's Association

Program Manager

Columbus, GA · On-site

$57K - $62K/yr

Strong computer skills, proficient with Microsoft Office products; experience with, or ability to rapidly learn CRM software Title: Program Manager Position Location: Columbus, GA Full time Position ...

next page

Showing results 1-20

All JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Columbus, GA

Customer Program Manager information

See Columbus, GA salary details

$7

$48

$76

How much do customer program manager jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer program manager in Columbus, GA is $48.41, according to ZipRecruiter salary data. Most workers in this role earn between $32.26 and $62.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is a Customer Program Manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Columbus, GA are hiring for Customer Program Manager jobs? Cities near Columbus, GA with the most Customer Program Manager job openings:
Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Columbus, GA as of May 2026, with employment types broken down into 78% Full Time, 14% Part Time, and 8% Contract. Highlights an 92% In-person, 2% Hybrid, and 6% Remote job distribution, with an average salary of $100,688 per year, or $48.4 per hour.
Program Manager

Program Manager

Surge Staffing

West Point, GA • On-site

$18 - $19/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Surge Staffing is committed to connecting great employees with great customers. It is our range of services that has proven our leadership among the staffing industry. Not only do we guarantee a strong and qualified pool of candidates to meet hiring needs, we are equipped to manage workforces by providing customized business solutions.

The Program Manager is primarily responsible for effectively meeting the temporary help and/or training needs of a major Surge client. Specifically, the individual in this position:

1) delivers high quality service to the customer and temporary employees by matching the skills of temporaries to customer needs

2) develops and retains business by providing outstanding customer service

3) performs a variety of administrative tasks that support the overall mission of quality service and performance. Additionally, the On-Site Supervisor may supervise one or more On-site Staffing Specialists


PRIMARY FUNCTIONS & RESPONSIBILITIES

  • Effectively meeting the temporary help and/or training needs of a major SURGE Client
  • Delivers high quality service to the customer and temporary employees
  • Develops and retains business by providing outstanding customer service
  • Performs a variety of administrative tasks
  • Monitor attendance of employees
  • Process and assist with Workers Compensation claims
  • Reconcile invoices from all vendors
  • Other duties as assigned

QUALIFICATIONS AND SKILLS

  • High School diploma required
  • Proven leadership/success in a previous managerial role
  • Exceptional customer service skills and the ability to build/enhance successful business partnerships
  • Minimum 1-2 years experience in a supervisory role or 3-5 years in customer service experience
  • Must have great communication and customer service skills
  • Must have administrative skills
  • Experience in performing background checks, I 9, and E Verify
  • Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet

If interested please apply.

EQUAL OPPORTUNITY EMPLOYER

Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

IND1

Job Type: Full-time