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Customer Program Manager Jobs in Savannah, GA (NOW HIRING)

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Customer Program Manager information

See Savannah, GA salary details

$8

$50

$79

How much do customer program manager jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer program manager in Savannah, GA is $50.37, according to ZipRecruiter salary data. Most workers in this role earn between $33.61 and $64.71 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Savannah, GA are hiring for Customer Program Manager jobs?

Cities near Savannah, GA with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Savannah, GA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $104,763 per year, or $50.4 per hour.

Program Manager DAF HPO

Potomac Healthcare Solutions

Fort Stewart, GA • On-site

Full-time

Posted 6 days ago

Job description

Program Manager - Human Performance

Location: Ramstein Air Base

About Valor Healthcare

Valor Healthcare is a veteran- and physician-led provider of healthcare services for deserving, resilient patriots – including those who serve or have served in the military as well as those who devote their careers to government service. We aim to deliver high-quality care in a way that upholds the health of our nation’s greatest asset: its people. Valor works hard to earn the trust of those who have faith in us to care for them with respect and through methods that lead to superior clinical outcomes.


Valor is different because of our people.

Our leadership team is comprised of veterans, clinicians, and business leaders dedicated to providing exceptional care and world-class patient experience. Many of our colleagues have patriots in their families or are patriots themselves, building a company culture and commitment to customer service that is second to none.


Position Summary:

The Program Manager shall provide contract oversight for the Department of the Air Force, 435 Air Ground Operations Wing (AGOW) Human Performance Optimization (HPO) program. The PM will oversee clinical staff who provide comprehensive one-on-one clinical care to personnel assigned to the 435 AGOW focused on improving physical readiness, enhancing durability, reducing injury risk, and optimizing overall mission performance across the 435th AGOW.

The purpose of this program is to support enhance physical performance, reduce injury risk, improve behavioral resilience, optimize cognitive performance, and strengthen mission effectiveness, operational readiness, and long-term durability of assigned personnel.


Location: On-site at Ramstein Air Base, Germany - Relocation available


Schedule: Services shall be performed Monday through Friday between the hours of 0730 and 1630 local time, excluding U.S. federal holidays.


Core Responsibilities:

  • The PM shall maintain accountability for contractor personnel, coordinate staffing actions (including DOCPER actions with the COR), manage schedules, oversee continuity of operations, coordinate corrective actions, and ensure compliance with contract requirements.
  • Overseeing the direction, motivation, and development of staff to align with and promote the company’s mission, vision, values, and brand.
  • Developing and fostering relationships with Contracting Office Representative(s) (COR) acting as a liaison between contract client and corporate offices.
  • Responsible for collecting data, analyzing trends and preparing required reports to the COR as required by the contract
  • Collaborates with client to meet the goals of the contract/task order.
  • Anticipates operational/contractual issues and deals with potential issues proactively.
  • Overseeing the development, implementation and evaluation of strategic plan and program goals of contracts/task orders.
  • Observes staff and performance of assigned contracts/task orders and sites. Regularly reviews site performance with site leadership and facilitates development of performance improvement plans, implementation of corrective actions and monitors sites progress. Evaluates effectiveness of performance improvement plan and collaborates with site leadership to revise plan as needed.
  • Notifies the COR of any significant operational issues, staffing concerns, mission impacts, or performance deficiencies that could affect contract execution.
  • Proactively participates in recruitment strategy implementation in and across assigned contracts and sites, to include interviewing candidates and filling open positions.
  • Perform initial, annual, and special HPO evaluations or services appropriate to the role
  • Participate in training, drills, and emergency response activities
  • Identify and report conditions impacting safety, reliability, or mission readiness
  • Support quality assurance and continuous improvement activities.

Requirements

Qualifications:

  • Minimum of 5 years program management experience.
  • Bachelor’s Degree in Business Administration, Healthcare Administration or Healthcare related field;
  • Prior federal government contracting experience.
  • Experience managing contract(s) in Healthcare, Occupational Health or Human Performance Optimization supporting military, law-enforcement or first responders.
  • Advanced experience with Microsoft suite (Word, Excel, PowerPoint, SharePoint, Project Manager, Power BI, Teams, Copilot).
  • Must be a US Citizen.

Preferred Experience:

  • Familiarity with Department of Defense Contractor Personnel Office (DOCPER) and U.S. Army Europe and Africa office that manages NATO Status of Forces Agreement (SOFA).
  • Familiarity with Human Performance Optimization (HPO) related programs.
  • Possess a Program Management certification.
  • Experience managing a contract internationally and on-site.
  • Master’s Degree Business Administration, Healthcare Administration or Healthcare related field.

About the Role:

This job is CONTINGENT upon contract award, client approval, completion of a favorable background investigation, and the ability to obtain and maintain a Public Trust / High Risk clearance.


Final compensation will be based on relevant factors including work experience, skills, certifications, and internal equity. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.