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Customer Program Manager Jobs in Ellijay, GA (NOW HIRING)

Work directly with Store Manager to develop sales, recruiting and leadership skills in order to ... Model, encourage and demonstrate leadership in customer service and selling skills * Consistently ...

Work directly with Store Manager to develop sales, recruiting and leadership skills in order to ... Model, encourage and demonstrate leadership in customer service and selling skills * Consistently ...

Work directly with Store Manager to develop sales, recruiting and leadership skills in order to ... Model, encourage and demonstrate leadership in customer service and selling skills * Consistently ...

The Supervisor Development Program is targeted at individuals that have a passion to grow, to learn ... Customer service; courteously greet guests, take orders, explain and suggest menu items * Be on ...

... of loyalty programs. Leads by example by engaging and interacting with all customers, and ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

... of loyalty programs. Leads by example by engaging and interacting with all customers, and ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

... of loyalty programs. Leads by example by engaging and interacting with all customers, and ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

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Customer Program Manager information

See Ellijay, GA salary details

$8

$50

$79

How much do customer program manager jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for customer program manager in Ellijay, GA is $50.45, according to ZipRecruiter salary data. Most workers in this role earn between $33.65 and $64.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools and strategies.

What is the average salary for a programme manager?

The average salary for a program manager varies by industry and experience but typically ranges from $80,000 to $130,000 annually. Customer program managers with specialized skills and certifications may earn higher salaries, especially in larger organizations or tech sectors.

How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What does a customer program manager do?

A customer program manager oversees the planning, execution, and delivery of customer-focused programs to ensure client satisfaction and business objectives are met. They coordinate cross-functional teams, manage timelines and budgets, and communicate with clients to address needs and resolve issues. Strong project management skills and familiarity with customer relationship management (CRM) tools are essential for this role.

Is being a Customer Program Manager stressful?

Customer Program Managers often face stress due to managing multiple projects, meeting client expectations, and coordinating cross-functional teams. The role requires strong organizational skills, problem-solving abilities, and the ability to handle high-pressure situations, which can contribute to job stress levels.

What is a Customer Program Manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Ellijay, GA are hiring for Customer Program Manager jobs? Cities near Ellijay, GA with the most Customer Program Manager job openings:

Program Manager (Mgr Programs 2)- 28369 with Security Clearance

HII Mission Technologies

Fairmount, GA • On-site

$120K - $160K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


Job description

Requisition Number: 28369 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $120,044.00 - $160,000.00 Security Clearance: TS/SCI Level of Experience: Management HI This opportunity resides with All-Domain Operations (ADO), a business group within HII's Mission Technologies division. All-Domain Operations comprises multi-domain operations, platforms and logistics, and intelligence operations. HII designs, develops, integrates and manages the sensors, systems and other assets necessary to support integrated ISR operations and accelerated decision-making. With data fusion and mission management capabilities for the Department of Defense, the combatant commands and the intelligence community, HII advances the mission around the globe. Leadership at HII - Mission Technologies
HII's Leadership Capability Framework outlines the core capabilities expected of all leaders across Mission Technologies. Leaders are accountable for demonstrating strength in: * Know & Grow Your People - Develop talent, empower teams, and build an inclusive environment. * Build Relationships - Strengthen trust, collaboration, and cross-functional partnerships. * Take Ownership - Drive accountability, execution excellence, and results. * Customer First - Anticipate mission needs and deliver value to our partners. * Shape the Future - Inspire innovation and align work with strategic priorities. * Act with Urgency - Make informed decisions and move with purpose. These capabilities define how leaders inspire teams, deliver results, and shape the future of Mission Technologies. Job Description The Program Manager (PM) provides full-spectrum oversight and administrative leadership for all personnel and activities under this contract. Serving as the senior liaison between the Contractor and Government, the PM collaborates directly with the Contracting Officer, COR/ACOR, and TTMs to ensure all contractual requirements are met. The PM actively participates in required meetings, briefings, reviews, and mission-critical events, offering management, technical, cost, and schedule insights to Government leadership. This role is accountable for program planning, execution, reporting, staffing, risk management, and overall contract performance. Essential Job Responsibilities The Program Manager oversees all contract activities, ensuring successful planning, coordination, execution, and reporting of all tasks and projects. Key responsibilities include: * Managing personnel, resources, budgets, schedules, risks, and quality across all subtask areas * Ensuring all tasks/projects align with Government-approved priorities, timelines, and budgets * Providing continuous status updates, identifying deviations, and implementing corrective actions * Maintaining complete and accessible project data and ensuring all deliverables and reports are submitted accurately and on time * Leading strategic planning, situation assessment, and providing recommendations to Government leadership * Overseeing contract security requirements and compliance * Preparing and submitting required CDRLs including Management Plans, labor-hour reports, staffing reports, utilization reports, daily PERSTAT, and Estimates at Completion Minimum Qualifications * 6 years relevant progressive experience with Bachelors in related field; 4 years relevant progressive experience with Masters in related field; or High School Diploma or equivalent and 10 years relevant progressive experience. * Proven experience managing large, complex Government contracts or programs * Demonstrated ability to lead diverse teams and manage program resources * Strong understanding of program controls, risk management, scheduling, and quality assurance * Excellent communication and stakeholder engagement skills * Experience with cost reporting, budgeting, and performance metrics * PMP, PgMP, or similar program management certification * Clearance- Must possess and maintain a TS/SCI clearance Preferred Requirements * Master's degree in a related field * Experience managing multi-site or geographically dispersed teams * Prior experience within DoD, IC, or similar Government environments * Experience managing CDRLs and complex reporting requirements * Experience working directly with Contracting Officers, COR/ACOR, and TTMs The listed salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, HII's Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role's function and a candidate's education or training, work experience, and key skills. Meet HII's Mission Technologies Division
Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense - the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that's right for you. Apply today. We look forward to meeting you. To learn more about Mission Technologies, click here for a short video: https://vimeo.com/732533072 HII is more than a job - it's an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application. Why HII
We build the world's most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals. Recognized as one of America's top large company employers, we are a values and ethics driven organization that puts people's safety and well-being first. Regardless of your role or where you serve, at HII, you'll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career. Together we are working to ensure a future where everyone can be free and thrive.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. Do You Need Assistance? If you need a reasonable accommodation for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1-844-849-8463 for assistance. Press #3 for HII Mission Technologies.