Customer Program Manager Jobs in Griffin, GA (NOW HIRING)

Eaton's ES AMER NAS division is currently seeking a Program Manager, Microsoft. This is a remote U.S.-based position that requires frequent travel. Candidates must have reliable access to a major airport

What you'll do: The primary function of the Microsoft Program Leader, Project Management is to act as the customer's single point of contact for post-order activities associated with active projects. This position will drive the Project Management Process and its associated elements throughout the organization to ensure accurate, complete and timely data with which fact-based decisions and evaluations can be made; and drive financial improvements and customer satisfaction on projects, through continuous improvements of Project Management processes by field based Project Managers and Project Engineers. In this function you will: Responsible for post-order support for Microsoft projects nationwide Manage, supervise and provide training for employees on applicable project teams Build relationships with product line management to assist in meeting critical project milestones for projects with Microsoft Develop effective "management to management" relationship with Microsoft to drive growth and build value for Eaton Participate in the Project Management leadership team, contributing creative ideas, thoughtful feedback, timely reports and updates, and a positive approach to the challenges presented Ensure integrity and competency of systems to comply with corporate, division, and organization policies, guidelines, and procedures Drive productivity growth within the group utilizing EBE principles and electronic tools to support efficient and profitable business growth Support the Industrial Sales Team and PMO in meeting strategic goals Attract, hire, develop, and retain top quality Project Managers who excel at providing customer value through the execution of processes, technical and commercial savvy, and effective relationship building with customers Technical product change and pricing negotiation, configuration changes, and approval and construction drawing preparation and changes Critical customer interface and relationship building while managing financials including Z accounts and customer claims Develop and train new team members, equipping them in the role of project manager ensuring a high level of productivity for all team members Resolve escalations related to factory, field service or customer issues.

Qualifications: Basic Qualifications: Bachelor's degree from an accredited institution Minimum 8 years of experience in electrical industry project management, field sales and/or marketing Possess and maintain a valid and unrestricted driver's license Relocation is not available. Candidates must currently reside within the United States and have access to an airport. Eaton will not consider applicants for employment immigration sponsorship or support for this position.

This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc. Preferred Qualifications Bachelor's degree in Engineering Master's degree 10 years of experience in Field Sales or Marketing PMP Certification People management experience Skills: Position Criteria: Knowledge of sales and project management Ability to leverage resources and influence authority Capable of driving financial improvements and customer satisfaction on projects Understanding of technical project change and pricing negotiation Ability to lead using communication, interpersonal, teamwork, and conflict management skills Capable of continuously growing and developing current customer relationships while still focusing on building new relationships with customers Knowledge of Eaton products, services, markets, channels, and competitors Possesses presentation, training, planning, and value-added selling skills Broad digital tools knowledge and implementation skills Travel may be required up to 25% of the time The expected annual salary range for this role is $129000 - $189000 a year. This position is also eligible for a variable incentive program.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. All positions may require participation in video and in-person interviews as part of the hiring process.

All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws. The application window for this position is anticipated to close on August 31, 2026. We are committed to ensuring equal employment opportunities for all job applicants and employees.

Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need.

Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work.

Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.