Experience Strategist
$124K - $160K/yr
Minimum of 10 years of experience leading experience strategy, service design, or customer experience initiatives. * Demonstrated experience developing experience principles, journeys, and service ...
$124K - $160K/yr
Minimum of 10 years of experience leading experience strategy, service design, or customer experience initiatives. * Demonstrated experience developing experience principles, journeys, and service ...
$124K - $160K/yr
Minimum of 10 years of experience leading experience strategy, service design, or customer experience initiatives. * Demonstrated experience developing experience principles, journeys, and service ...
Cleveland, OH · On-site
$79K - $91K/yr
Digital Experience Strategist Search - Customer Experience - Marketing Automation Why This Role Exists The way people discover, evaluate, and engage with brands is changing rapidly. Our clients need ...
Cleveland, OH · On-site
$79K - $91K/yr
Digital Experience Strategist Search - Customer Experience - Marketing Automation Why This Role Exists The way people discover, evaluate, and engage with brands is changing rapidly. Our clients need ...
Campbell, CA · On-site +1
$195K - $210K/yr
Your expertise will define the customer journey, craft immersive physical environments, and bring ... Proven experience in strategic conceptualization, spatial design, and execution for high-impact ...
New
Campbell, CA · On-site +1
$195K - $210K/yr
Your expertise will define the customer journey, craft immersive physical environments, and bring ... Proven experience in strategic conceptualization, spatial design, and execution for high-impact ...
New
Dallas, TX · On-site
$22 - $29/hr
The Customer Solution Strategist will work onsite. Shift: Mon- Fri, 8am - 5pm (occasional overtime ... Experience with project management and meeting specific deadlines in a dynamic environment.
Dallas, TX · On-site
$22 - $29/hr
The Customer Solution Strategist will work onsite. Shift: Mon- Fri, 8am - 5pm (occasional overtime ... Experience with project management and meeting specific deadlines in a dynamic environment.
Fairfax, VA · On-site
$140K - $170K/yr
Overview As a Steampunk Customer Experience Strategist / Product Owner, you will partner with stakeholders to transform customer feedback into actionable insights that drive organizational ...
Fairfax, VA · On-site
$140K - $170K/yr
Overview As a Steampunk Customer Experience Strategist / Product Owner, you will partner with stakeholders to transform customer feedback into actionable insights that drive organizational ...
Dallas, TX · On-site
$22 - $29/hr
The Customer Solution Strategist will work onsite. Shift: Mon- Fri, 8am - 5pm (occasional overtime ... Experience with project management and meeting specific deadlines in a dynamic environment.
Dallas, TX · On-site
$22 - $29/hr
The Customer Solution Strategist will work onsite. Shift: Mon- Fri, 8am - 5pm (occasional overtime ... Experience with project management and meeting specific deadlines in a dynamic environment.
Fort Worth, TX · On-site
$22 - $29/hr
General Information Job ID ATR65208 Posting Job Title Customer Solution Strategist Locations TX ... Experience with project management and meeting specific deadlines in a dynamic environment.
Fort Worth, TX · On-site
$22 - $29/hr
General Information Job ID ATR65208 Posting Job Title Customer Solution Strategist Locations TX ... Experience with project management and meeting specific deadlines in a dynamic environment.
Dayton, NJ · On-site
$26.07 - $30/hr
General Information Job ID ATR64673 Posting Job Title Customer Solutions Strategist Locations NJ ... Experience with project management and meeting specific deadlines in a dynamic environment.
Dayton, NJ · On-site
$26.07 - $30/hr
General Information Job ID ATR64673 Posting Job Title Customer Solutions Strategist Locations NJ ... Experience with project management and meeting specific deadlines in a dynamic environment.
Fort Worth, TX · On-site
$22 - $29/hr
General Information Job ID ATR64782 Posting Job Title Customer Solution Strategist Locations TX ... Experience with project management and meeting specific deadlines in a dynamic environment.
Fort Worth, TX · On-site
$22 - $29/hr
General Information Job ID ATR64782 Posting Job Title Customer Solution Strategist Locations TX ... Experience with project management and meeting specific deadlines in a dynamic environment.
Lehi, UT · On-site
$92K/yr
The Customer Service Quality Strategist will establish and mature the quality function while ... Support continuous improvement initiatives that improve customer experience and operational ...
Lehi, UT · On-site
$92K/yr
The Customer Service Quality Strategist will establish and mature the quality function while ... Support continuous improvement initiatives that improve customer experience and operational ...
New York, NY · On-site
$107K/yr
Experience with Email, SMS or direct mail marketing programs * Familiarity with customer segmentation or personalization strategies * Exposure to experimentation frameworks or holdout testing
New York, NY · On-site
$107K/yr
Experience with Email, SMS or direct mail marketing programs * Familiarity with customer segmentation or personalization strategies * Exposure to experimentation frameworks or holdout testing
Seattle, WA · On-site
$100K - $130K/yr
Leverage customer insights, research, andbehavioraldata to inform tailored experience strategies * Partner with UX/UI teams to design seamless, segment-specificdigital experiences * Drive consistent ...
Seattle, WA · On-site
$100K - $130K/yr
Leverage customer insights, research, andbehavioraldata to inform tailored experience strategies * Partner with UX/UI teams to design seamless, segment-specificdigital experiences * Drive consistent ...
Tulsa, OK · On-site
$90K/yr
Customer Service/Call Center; Training & Development Pay Transparency Salary Range: Not Available ... As a Consumer Banking Client Experience Strategist , you'll play a key role in connecting strategy ...
Tulsa, OK · On-site
$90K/yr
Customer Service/Call Center; Training & Development Pay Transparency Salary Range: Not Available ... As a Consumer Banking Client Experience Strategist , you'll play a key role in connecting strategy ...
OR · On-site
$84K - $112K/yr
At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where ... The Role We're looking for a Digital Experience Strategist to join our Web Experience team and ...
OR · On-site
$84K - $112K/yr
At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where ... The Role We're looking for a Digital Experience Strategist to join our Web Experience team and ...
The Customer Service Quality Strategist will establish and mature the quality function while ... Support continuous improvement initiatives that improve customer experience and operational ...
The Customer Service Quality Strategist will establish and mature the quality function while ... Support continuous improvement initiatives that improve customer experience and operational ...
Tulsa, OK · On-site
$86K/yr
Customer Service/Call Center; Training & Development Pay Transparency Salary Range: Not Available ... As a Consumer Banking Client Experience Strategist , you'll play a key role in connecting strategy ...
Tulsa, OK · On-site
$86K/yr
Customer Service/Call Center; Training & Development Pay Transparency Salary Range: Not Available ... As a Consumer Banking Client Experience Strategist , you'll play a key role in connecting strategy ...
New York, NY · On-site
$115K - $218K/yr
This role blends strategic thinking, customer empathy, and storytelling excellence to influence ... You'll gain hands-on experience, access learning opportunities across all major platforms, and the ...
New York, NY · On-site
$115K - $218K/yr
This role blends strategic thinking, customer empathy, and storytelling excellence to influence ... You'll gain hands-on experience, access learning opportunities across all major platforms, and the ...
Fayetteville, AR · On-site
$130K - $260K/yr
Turn customer insights into strategic priorities and multi-year roadmaps. What you'll bring: * E-commerce growth & systems thinking: Deep understanding of experience drivers across acquisition ...
Fayetteville, AR · On-site
$130K - $260K/yr
Turn customer insights into strategic priorities and multi-year roadmaps. What you'll bring: * E-commerce growth & systems thinking: Deep understanding of experience drivers across acquisition ...
Elm Springs, AR · On-site
$130K - $260K/yr
Turn customer insights into strategic priorities and multi-year roadmaps. What you'll bring: * E-commerce growth & systems thinking: Deep understanding of experience drivers across acquisition ...
Elm Springs, AR · On-site
$130K - $260K/yr
Turn customer insights into strategic priorities and multi-year roadmaps. What you'll bring: * E-commerce growth & systems thinking: Deep understanding of experience drivers across acquisition ...
Cave Springs, AR · On-site
$130K - $260K/yr
Turn customer insights into strategic priorities and multi-year roadmaps. What you'll bring: * E-commerce growth & systems thinking: Deep understanding of experience drivers across acquisition ...
Cave Springs, AR · On-site
$130K - $260K/yr
Turn customer insights into strategic priorities and multi-year roadmaps. What you'll bring: * E-commerce growth & systems thinking: Deep understanding of experience drivers across acquisition ...
$95.5K - $96K
0% of jobs
$96K - $96.5K
0% of jobs
$96.5K - $97K
0% of jobs
$97K - $97.5K
0% of jobs
$97.5K - $98K
20% of jobs
$98.1K is the 25th percentile. Wages below this are outliers.
$98K - $98.5K
20% of jobs
The median wage is $98.7K / yr.
$98.5K - $99K
20% of jobs
$99.4K is the 75th percentile. Wages above this are outliers.
$99K - $99.5K
20% of jobs
$99.5K - $100K
19% of jobs
$100K - $100.5K
0% of jobs
$100.5K - $101K
0% of jobs
$95.5K
$98.6K
$101K
As a customer engagement analyst, your job is to convert marketing data into useful insights for your business. Your responsibilities include analyzing the information to gain a better understanding of the client, producing a report for other parts of the company, and providing advice for product development. The goal of your research is to acquire more information about the average consumer, help promote brand awareness, and employ a variety of techniques and approaches to gain a better understanding of the audience. The most important part of your duties is providing information that others can use, such as the best demographics for targeted advertisement.
| Aspect | Customer Experience Strategist | Customer Service Manager |
|---|---|---|
| Primary Focus | Designing and improving overall customer experience strategies | Managing daily customer service operations and team |
| Skills & Credentials | Customer insights, data analysis, strategic planning | Leadership, communication, conflict resolution |
| Work Environment | Cross-departmental, strategic planning sessions | Customer service teams, call centers, retail stores |
| Industry Usage | Marketing, UX, product development | Retail, hospitality, telecommunications |
The Customer Experience Strategist focuses on developing long-term strategies to enhance overall customer satisfaction, while the Customer Service Manager oversees daily customer interactions and team management. Both roles require strong communication skills, but the strategist emphasizes data analysis and planning, whereas the manager concentrates on operational execution.

$124K - $160K/yr
Full-time
Re-posted 13 days ago