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Customer Care Agent Jobs (NOW HIRING)

Customer Care Agent

Fairborn, OH

$14.75 - $19.50/hr

CUSTOMER CARE AGENT Our Values: At Morris Furniture Company, our values represent our distinctive core beliefs-the Morris way of doing business. Our Mission is "Making Homes Great" and we bring our ...

Customer care agent

Orlando, FL · On-site

$14.50 - $19.25/hr

CUSTOMER CARE AGENT- BILINGUAL SPANISH and/or PORTUGUESE Hours: This department is open 24 hours, 7 days a week. Must be able to work a flexible schedule to include weekends and holidays. SUMMARY The ...

Customer care agent

Orlando, FL

$14.50 - $19.25/hr

CUSTOMER CARE AGENT- BILINGUAL SPANISH and/or PORTUGUESE Hours: This department is open 24 hours, 7 days a week. Must be able to work a flexible schedule to include weekends and holidays. SUMMARY The ...

Customer Care Agent

Fairborn, OH

$14.75 - $19.50/hr

CUSTOMER CARE AGENT Our Values: At Morris Furniture Company, our values represent our distinctive core beliefs-the Morris way of doing business. Our Mission is "Making Homes Great" and we bring our ...

Customer Care Agent

Fairborn, OH · On-site

$14.75 - $19.50/hr

CUSTOMER CARE AGENT Our Values: At Morris Furniture Company, our values represent our distinctive core beliefs-the Morris way of doing business. Our Mission is "Making Homes Great" and we bring our ...

Customer Care Agent I

El Dorado, AR

$13.75 - $18.50/hr

Customer Care Agent I | Murphy Oil USA Customer Care Agent I Location: El Dorado, Arkansas General Description Of Position: The Customer Care Agent will provide direct customer support involving the ...

Customer Care Agent

Vista, CA · On-site

$19 - $23/hr

Put your customer service skills to good use and build a fulfilling career as a full-time Customer Care Agent with Innovative Pest Solutions . When you join our Vista, CA office, you provide ...

Customer Care Agent Department: Customer Care Location: Carson, CA START YOUR APPLICATION ( Who We Are Dermalogica stands tall as a beacon in the professional skincare realm, winning the trust of ...

New

Customer Care Agent

Chicago, IL · On-site

$18 - $22/hr

As a Customer Care Agent, you will play a crucial role in ensuring our customers receive exceptional service and support regarding their accounts and loan products. You will be responsible for ...

As a Customer Care Agent, you will play a crucial role in ensuring our customers receive exceptional service and support regarding their accounts and loan products. You will be responsible for ...

Customer Care Agent

Chicago, IL · On-site

$18 - $22/hr

As a Customer Care Agent, you will play a crucial role in ensuring our customers receive exceptional service and support regarding their accounts and loan products. You will be responsible for ...

Customer Care Agent FT

Lynnwood, WA · On-site

$17.25 - $18/hr

Customer Care Agent Department: Web Reports To: Web Admin Manager Pay Range: $17.25 - $18.00 / hour THIS POSITION IS IN-OFFICE AT OUR HOME OFFICE IN LYNNWOOD, WA POSITION PURPOSE Plays a vital role ...

Customer Care Agent Department: Web Reports To: Web Admin Manager Pay Range: $17.25 - $18.00 / hour THIS POSITION IS IN-OFFICE AT OUR HOME OFFICE IN LYNNWOOD, WA POSITION PURPOSE Plays a vital role ...

Customer Care Agent

Midway, GA

$14.25 - $19/hr

Customer Care Agent MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

Customer Care Agent

Hinesville, GA

$14.25 - $19/hr

Customer Care Agent MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

Customer Care Agent

Pembroke, GA

$14 - $18.75/hr

Customer Care Agent MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

Customer Care Agent

Newark, CA · On-site

$23 - $26/hr

Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries about services and handling ...

New

SIGN ON BONUS TOTALING $2,500 PAID OUT IN FOLLOWING SCHEDULE: $500 immediately upon hire / $1,000 following 60 days / $1,000 following 90 days As a Customer Care Agent for Moses Honda VW in ...

Customer Care Agent

Saint Louis, MO

$15 - $20.25/hr

Customer Care Agent This position is responsible for interacting with customers to provide information in response to inquiries about services and handling/resolving complaints. Essential Functions:

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Customer Care Agent information

See salary details

$9

$18

$27

How much do customer care agent jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for customer care agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Care Agent, and why are they important?

To thrive as a Customer Care Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat software, and basic office applications is typically required. Patience, active listening, and emotional intelligence help individuals excel in handling diverse customer inquiries and concerns. These skills and qualities are crucial for delivering positive customer experiences and maintaining customer loyalty.

What is the role of a customer care agent?

A customer care agent is responsible for assisting customers with inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require good communication and problem-solving skills to ensure customer satisfaction.

What job makes $10,000 a month without a degree?

A Customer Care Agent typically does not earn $10,000 a month without significant experience or in specialized roles. High earnings in customer service are usually associated with management positions, sales roles, or working in high-demand industries like tech or finance, which may require additional skills or certifications but not necessarily a degree.

What are Customer Care Agents?

Customer Care Agents are professionals who assist customers by addressing their questions, resolving issues, and providing information about products or services. They typically work in call centers, help desks, or customer service departments, interacting with customers via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction and help maintain a positive relationship between the company and its clients. Customer Care Agents often handle complaints, process orders, and provide product or service support. Strong communication and problem-solving skills are essential for this role.

What are some typical challenges a Customer Care Agent faces, and how can they be managed effectively?

Customer Care Agents often encounter high call volumes, difficult customer interactions, and the need to resolve issues efficiently while maintaining a positive attitude. Managing these challenges involves developing strong communication and problem-solving skills, as well as practicing patience and empathy. Many employers offer training and support systems, such as knowledge bases and escalation procedures, to help agents navigate complex situations and ensure customer satisfaction. Regular team meetings and feedback sessions also provide opportunities for continuous learning and improvement.

How can I make 2000 a week working from home?

A Customer Care Agent can potentially earn $2,000 a week by working full-time, handling high call volumes, and gaining experience or specialized skills such as technical support or multilingual communication. Some roles offer performance-based bonuses or incentives, but achieving this income level typically requires consistent effort, efficient time management, and possibly working overtime or multiple shifts.

How do I become a customer service agent?

To become a customer care agent, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service, familiarity with computer systems, and the ability to handle inquiries professionally are often required; some roles may also require specific certifications or training programs.

What is the difference between Customer Care Agent vs Customer Service Representative?

AspectCustomer Care AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic trainingHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, online support
Employer & Industry UsageCustomer-focused companies across various industriesRetail, telecom, banking, and service industries
Common Search & ComparisonCustomer Care Agent vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Agents often handle more complex or specialized issues, while Customer Service Representatives typically manage general inquiries. The credentials, work environment, and industry usage are quite similar, making these roles closely related but with slight differences in scope and responsibilities.

More about Customer Care Agent jobs
What cities are hiring for Customer Care Agent jobs? Cities with the most Customer Care Agent job openings:
What are the most commonly searched types of Customer Care Agent jobs? The most popular types of Customer Care Agent jobs are:
What states have the most Customer Care Agent jobs? States with the most job openings for Customer Care Agent jobs include:
Infographic showing various Customer Care Agent job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 74% Full Time, and 24% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

$14.75 - $19.50/hr

Full-time

Posted 23 days ago


Job description

CUSTOMER CARE AGENT
Our Values:
At Morris Furniture Company, our values represent our distinctive core beliefs-the Morris way of doing business. Our Mission is “Making Homes Great” and we bring our mission to life through our values of: Professionalism, Quality, Ownership, Collaboration, Integrity, and Fun.
Purpose:
The Customer Care Agent is responsible for engaging with customers on behalf of Morris Furniture Co., Inc. The Customer Care Agent will be the first point of contact, responsible for delivering a best-in-class customer experience.
General Description of duties: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.
  • Provide outstanding customer service with first contact resolution for all channels including inbound and outbound calls, emails, chats, texts and social media.
  • Assist with both pre-delivery and post-delivery inquiries, scheduling services, parts ordering and troubleshooting for store and online orders.
  • Act as a customer liaison, providing product, warranty and service information, answering questions, problem solving while striving to exceed customer expectations and Customer Satisfaction Score (CSAT) goals.
  • Initiate scheduling inspections and service calls with excellent follow-up skills.
  • Assist store associates with customer issues for pre-delivery and post-delivery.
  • Document every customer interaction in Customer Relationship Management (CRM) system at order level ensuring all parties are aware of any order issues.
  • Support customer pick-up services that include accurately verifying customer information, taking payments, and providing positive face-to-face interaction.
  • Responsible for creating returns, exchanges, adjustments and keying new orders in the system following all company policies and procedures.
Qualifications:
  • Exceptional attendance, punctuality, and consistent schedule adherence are essential.
  • Strong interpersonal skills, including the ability to communicate clearly, listen actively, and maintain professional relationships with colleagues, customers, and stakeholders. Personable, attentive, with empathy and de-escalation skills and problem-solving skills.
  • Strong verbal and written communicator.
  • Ability to manage on-going and high priority assignments at the same time.
Requirements:
  • High school diploma or equivalent combination of education and professional work experience required.
  • Prior experience in call center environment preferred.
  • Advanced computer skills and familiarity with Microsoft Office required.
  • Experience using Customer Relationship Management (CRM) systems required.
Work Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, sit, bend, twist, use hand to finger, talk and hear. Specific visual abilities required by this job include close vision, distance vision, color vision and the ability to adjust focus. Employee is occasionally required to lift, push, pull and/or move up to 25 pounds. This job description is not a comprehensive listing of activities, duties, or responsibilities that are required of the employees. The company reserves the right to revise or update this job description at any time without advance notice.