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Inbound Agent Jobs (NOW HIRING)

Cortex

Remote RN Inbound Agent

$25/hr

... Agent, you will play a critical role in assisting individuals who have been impacted by hurricanes and are seeking insurance claim assistance. Your primary responsibility will be to handle inbound ...

Expeditors

Transcon Inbound Agent

Bensenville, IL · On-site

Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global ...

Expeditors

Transcon Inbound Agent

Bensenville, IL · On-site

Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global ...

Remote Recruitment

Inbound Sales Agent

Inbound Sales Agent Salary: R23 000 - R25 000 per month Remote Recruitment is hiring an Inbound Sales Agent for a UK-based employer, fully remote from South Africa. Warm enquiries land in your queue ...

SuperDial

Product Manager, AI Agents

Burlingame, CA · On-site

As we expand from outbound payer calls into more advanced workflow automation, multimodal evidence gathering, and inbound agent experiences, we are looking for an Associate Product Manager to help us ...

SuperDial

Product Manager, AI Agents

Burlingame, CA · On-site

$145K - $175K/yr

As we expand from outbound payer calls into more advanced workflow automation, multimodal evidence gathering, and inbound agent experiences, we are looking for an Associate Product Manager to help us ...

All Star Auto Parts

Inbound Sales Agent

Orlando, FL · On-site

$18/hr

Inbound Sales Agent Terrepower is looking for Inbound Sales Customer Service Agents who enjoy a fast-paced environment handling inbound sales and customer service calls. As an Inbound Sales Customer ...

TERREPOWER

Inbound Sales Agent

Orlando, FL · On-site

$18/hr

Inbound Sales Agent Position Summary TERREPOWER is looking for Inbound Sales Customer Service Agents who enjoy a fast-paced environment handling inbound sales and customer service calls. As an ...

SuperDial

Product Manager, AI Agents

Burlingame, CA

As we expand from outbound payer calls into more advanced workflow automation, multimodal evidence gathering, and inbound agent experiences, we are looking for an Associate Product Manager to help us ...

TERREPOWER

Inbound Sales Agent

Orlando, FL · On-site

$18/hr

Inbound Sales Agent Position Summary TERREPOWER is looking for Inbound Sales Customer Service Agents who enjoy a fast-paced environment handling inbound sales and customer service calls. As an ...

All Star Auto Lights

Inbound Sales Agent

Orlando, FL · On-site

$18/hr

Inbound Sales Agent Position Summary TERREPOWER is looking for Inbound Sales Customer Service Agents who enjoy a fast-paced environment handling inbound sales and customer service calls. As an ...

Globe Life

Inbound Sales Agent (Remote)

Could you be our next Inbound Sales Agent ? Globe Life is looking for an Inbound Sales Agent to join the team! In this role, you will be responsible for receiving and making calls with the intent of ...

Modalways

Inbound Call Center Agent

Atlanta, GA · On-site

$17 - $26/hr

About the Role Modalways is seeking a professional and service-oriented Inbound Call Center Agent to support clients by handling incoming calls related to service inquiries and support requests. This ...

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Inbound Agent information

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How much do inbound agent jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for inbound agent in the United States is $25.92, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $31.73 per hour, depending on experience, location, and employer.

What is an inbound agent?

An Inbound Agent is a customer service professional who primarily handles incoming calls, emails, or chats from customers. Their main responsibilities include answering questions, resolving issues, and providing information about products or services. Inbound Agents often work in call centers or customer support departments, helping to ensure customer satisfaction and efficient communication. They typically follow company guidelines and use specialized software to track interactions and assist customers effectively.

What are the key skills and qualifications needed to thrive as an inbound agent, and why are they important?

To thrive as an Inbound Agent, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency are important technical requirements. Patience, problem-solving, and a positive attitude help agents excel in handling diverse customer inquiries. These skills ensure customer satisfaction, efficient issue resolution, and contribute to the overall reputation of the organization.

What are some common challenges inbound agents face when handling high call volumes, and how can they be managed effectively?

Inbound Agents often encounter periods of high call volume, which can be challenging in terms of maintaining quality customer service while managing stress. Effective time management, familiarity with support scripts, and the ability to quickly navigate internal systems are essential. Many contact centers provide ongoing training and peer support to help agents develop these skills. Additionally, using call routing technology and relying on teamwork ensures that calls are distributed fairly and that agents have opportunities to take brief breaks, helping maintain performance and morale.
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Inbound Agent jobs near you
Infographic showing various Inbound Agent job openings in the United States as of September 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $53,907 per year, or $25.9 per hour.

Remote RN Inbound Agent

Remote

Cortex
See more jobs at Cortexexternal

$25/hr

Contractor

Re-posted 2 days ago

Job description

We are seeking dedicated and qualified RNs to join our team as Remote Contingent Hurricane Response Inbound Phone Agents. In the event of a hurricane or natural disaster, our company, Cortex, is committed to providing efficient and compassionate insurance claim assistance to those affected. As part of our contingency plan, we are establishing a remote call center to handle incoming calls related to insurance claims during such times.
Job Description:
As a Remote RN Contingent Hurricane Response Agent, you will play a critical role in assisting individuals who have been impacted by hurricanes and are seeking insurance claim assistance. Your primary responsibility will be to handle inbound phone calls, listen empathetically to policyholders' claims, gather essential information, and provide guidance on the claim process. You will need to swiftly adapt to our platform and effectively communicate the necessary steps for claim submission.
Qualifications:
Current and active US RN license
Reside within the United States
Willingness to accept a temporary contract in the event of a hurricane or natural disaster
Availability to complete an 8-hour training course and commence work within 72 hours of activation
Excellent communication skills to interact with policyholders with empathy and professionalism
Quick learner with the ability to adapt to new platforms and technologies rapidly
Computer savvy, capable of navigating new systems efficiently
Responsibilities:
Receive and manage inbound phone calls from policyholders affected by hurricanes
Gather accurate and detailed information about insurance claims
Provide clear and concise guidance on claim submission procedures
Demonstrate empathy and professionalism while assisting individuals during challenging times
Collaborate with team members to ensure efficient call handling and issue resolution
Benefits:
Type: Contractor 1099
Location: Remote (within the US)
Pay Rate: $25/hour
Contract: Temporary
Opportunity to contribute to disaster response efforts and provide valuable support to those in need
Flexible remote work arrangement, allowing you to work from the comfort of your own home
Pay rate of $25 per hour for 1099 contractor position
Training and resources provided to ensure your success in the role
Experience in a high-stakes, fast-paced environment that enhances your communication and problem-solving skills

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