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Inbound Agent Jobs (NOW HIRING)

Cortex

Remote RN Inbound Agent

$25/hr

... Agent, you will play a critical role in assisting individuals who have been impacted by hurricanes and are seeking insurance claim assistance. Your primary responsibility will be to handle inbound ...

Expeditors

Transcon Inbound Agent

Bensenville, IL · On-site

Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global ...

Expeditors

Transcon Inbound Agent

Bensenville, IL

Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global ...

SuperDial

Product Manager, AI Agents

Burlingame, CA · On-site

As we expand from outbound payer calls into more advanced workflow automation, multimodal evidence gathering, and inbound agent experiences, we are looking for an Associate Product Manager to help us ...

SuperDial

Product Manager, AI Agents

Burlingame, CA · On-site

$145K - $175K/yr

As we expand from outbound payer calls into more advanced workflow automation, multimodal evidence gathering, and inbound agent experiences, we are looking for an Associate Product Manager to help us ...

Dobson Fiber

Inbound Sales Agent

Oklahoma City, OK · On-site

As an Inbound Sales Agent, you're the friendly, knowledgeable voice callers reach when they want to sign up for or learn about Dobson Fiber service. You'll listen to what each customer needs, match ...

All Star Auto Parts

Inbound Sales Agent

Orlando, FL · On-site

$18/hr

Inbound Sales Agent Terrepower is looking for Inbound Sales Customer Service Agents who enjoy a fast-paced environment handling inbound sales and customer service calls. As an Inbound Sales Customer ...

TERREPOWER

Inbound Sales Agent

Orlando, FL · On-site

$18/hr

Inbound Sales Agent Position Summary TERREPOWER is looking for Inbound Sales Customer Service Agents who enjoy a fast-paced environment handling inbound sales and customer service calls. As an ...

All Star Auto Lights

Inbound Sales Agent

Orlando, FL · On-site

$18/hr

Inbound Sales Agent Position Summary TERREPOWER is looking for Inbound Sales Customer Service Agents who enjoy a fast-paced environment handling inbound sales and customer service calls. As an ...

TERREPOWER

Inbound Sales Agent

Orlando, FL · On-site

$18/hr

Inbound Sales Agent Position Summary TERREPOWER is looking for Inbound Sales Customer Service Agents who enjoy a fast-paced environment handling inbound sales and customer service calls. As an ...

Globe Life

Inbound Sales Agent (Remote)

Could you be our next Inbound Sales Agent ? Globe Life is looking for an Inbound Sales Agent to join the team! In this role, you will be responsible for receiving and making calls with the intent of ...

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Inbound Agent information

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How much do inbound agent jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for inbound agent in the United States is $25.92, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $31.73 per hour, depending on experience, location, and employer.

What is an inbound agent?

An Inbound Agent is a customer service professional who primarily handles incoming calls, emails, or chats from customers. Their main responsibilities include answering questions, resolving issues, and providing information about products or services. Inbound Agents often work in call centers or customer support departments, helping to ensure customer satisfaction and efficient communication. They typically follow company guidelines and use specialized software to track interactions and assist customers effectively.

What are the key skills and qualifications needed to thrive as an inbound agent, and why are they important?

To thrive as an Inbound Agent, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency are important technical requirements. Patience, problem-solving, and a positive attitude help agents excel in handling diverse customer inquiries. These skills ensure customer satisfaction, efficient issue resolution, and contribute to the overall reputation of the organization.

What are some common challenges inbound agents face when handling high call volumes, and how can they be managed effectively?

Inbound Agents often encounter periods of high call volume, which can be challenging in terms of maintaining quality customer service while managing stress. Effective time management, familiarity with support scripts, and the ability to quickly navigate internal systems are essential. Many contact centers provide ongoing training and peer support to help agents develop these skills. Additionally, using call routing technology and relying on teamwork ensures that calls are distributed fairly and that agents have opportunities to take brief breaks, helping maintain performance and morale.
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Inbound Agent jobs near you
Infographic showing various Inbound Agent job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $53,907 per year, or $25.9 per hour.

Call Center Agent - Grants Pass Chevrolet, Honda and Nissan

Grants Pass

Grants Pass, OR • On-site

$18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Grants Pass Automotive is seeking an individual with outstanding customer service skills to join our Team in our Service call center as an Inbound Service Agent! Grants Pass Automotive is a different type of dealership. We strive to make every customer a customer for life and happy employees make happy customers. Every employee at Grants Pass Automotive is critical to the overall success of the dealership.
The Inbound Agent serves as the first point of contact for customers and vendors in the dealership by handling calls, setting inbound appointments for guest and routing customer to the correct department and person. The mission of the Inbound Agent is to maximize Customer Satisfaction, improve Customer Retention and increase hours in the Service Department. A genuine desire to offer the best customer service is a necessity for this position!
Benefits

  • Compensation $18/ hr + bonus
  • Company sponsored health insurance
  • Voluntary Dental/ Vision
  • Life Insurance
  • 401k
  • Paid Training
  • Paid Vacation
  • Paid Sick Time
  • Employee discounts on products and services
  • Fun and friendly work environment
Responsibilities
  • Properly represent the dealership to its customers and vendors in a friendly manner.
  • Handle incoming phone calls from customers and vendors and route to the appropriate department and employees.
  • Set appointments for inbound calls from customers and vendors.
  • File all documents as required and consistent with established filing procedures.
  • Work with service advisor to fill the schedule and answer any questions they may have.
  • On occasion, assist Service Advisors with customer concerns.
  • Other duties assigned.
Qualifications
  • High School diploma or equivalency.
  • College training or a degree in marketing, customer relations, business administration or related field, preferred.
  • Ability to read and comprehend instructions and information.
  • Excellent oral and written skills.
  • Three or more years in a dealership position.
  • General knowledge of vehicle operations, features, parts and systems.
  • Proficient in PC software programs and computer use.
  • Honesty and Integrity.

Grants Pass Automotive provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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