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Virtual Customer Care Agent Jobs (NOW HIRING)

Customer Care Agent

Woodbury, NY

$16.25 - $21.75/hr

As a Customer Care Agent , you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active ...

Customer Care Agent

Hopewell, NY · On-site

$15.75 - $21/hr

As a Customer Care Agent , you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active ...

Customer Care Agent

Newtown, PA

$14.50 - $19.50/hr

As a Customer Care Agent , you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active ...

Customer Care Agent

Newtown, PA · On-site

$14.50 - $19.50/hr

As a Customer Care Agent , you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active ...

Customer Care Agent

Woodbury, NY

$17 - $22.75/hr

As a Customer Care Agent , you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active ...

Customer Care Agent

Hopewell Junction, NY

$15.75 - $21/hr

As a Customer Care Agent , you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active ...

Customer Care Agent

Woodbury, NY · On-site

$16.25 - $21.75/hr

As a Customer Care Agent , you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active ...

Customer Care Agent

Woodbury, NY · On-site

$16.25 - $21.75/hr

As a Customer Care Agent , you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active ...

Customer Care Agent

Woodbury, NY

$16.25 - $21.75/hr

As a Customer Care Agent , you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active ...

Customer Care Agent

Woodbury, NY · On-site

$16.25 - $21.75/hr

As a Customer Care Agent , you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active ...

Customer Care Agent

Newtown, PA · On-site

$14.50 - $19.50/hr

As a Customer Care Agent , you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active ...

Customer Care Agent

Newtown, PA

$14.50 - $19.50/hr

As a Customer Care Agent , you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active ...

Customer Care Agent

Newtown, PA

$14.50 - $19.50/hr

As a Customer Care Agent , you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active ...

Customer Care Agent

Woodbury, NY · On-site

$16.25 - $21.75/hr

As a Customer Care Agent , you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active ...

Customer Care Agent

Hopewell, NY · On-site

$18 - $20/hr

As a Customer Care Agent , you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active ...

As a Customer Care Agent , you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active ...

Customer Care Agent

Woodbury, NY

$17 - $22.75/hr

As a Customer Care Agent , you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active ...

Customer Care Agent

Woodbury, NY · On-site

$16.25 - $21.75/hr

As a Customer Care Agent , you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active ...

Customer care agent

Orlando, FL · On-site

$14.50 - $19.25/hr

CUSTOMER CARE AGENT- BILINGUAL SPANISH and/or PORTUGUESE Hours: This department is open 24 hours, 7 days a week. Must be able to work a flexible schedule to include weekends and holidays. SUMMARY The ...

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Showing results 1-20

Virtual Customer Care Agent information

See salary details

$9

$18

$27

How much do virtual customer care agent jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for virtual customer care agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Virtual Customer Care Agent vs Virtual Customer Support Specialist?

AspectVirtual Customer Care AgentVirtual Customer Support Specialist
CredentialsCustomer service experience, communication skillsCustomer service experience, technical knowledge
Work EnvironmentRemote, home-basedRemote, home-based
Industry UsageCustomer service, retail, telecomTechnical support, software, telecom
Primary FocusHandling customer inquiries, resolving issuesTechnical troubleshooting, product support

While both roles are remote customer service positions, Virtual Customer Care Agents primarily focus on general customer inquiries and issue resolution, whereas Virtual Customer Support Specialists often handle technical support and product-specific questions. The roles overlap in work environment and required skills but differ in their specific focus areas.

What cities are hiring for Virtual Customer Care Agent jobs? Cities with the most Virtual Customer Care Agent job openings:
What are the most commonly searched types of Customer Care Agent jobs? The most popular types of Customer Care Agent jobs are:
What states have the most Virtual Customer Care Agent jobs? States with the most job openings for Virtual Customer Care Agent jobs include:
Customer Care Agent

Customer Care Agent

Petro

Woodbury, NY

$16.25 - $21.75/hr

Full-time

Medical, Dental, Retirement

Posted 25 days ago


Job description

Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Care Agent. You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues.

Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer. We offer competitive compensation and benefits for full time roles, as well as overtime opportunities during the busy winter season. You may also find room for advancement with us. If this sounds like the kind of career move you have wanted to make and if you meet our qualifications, we want to talk with you!

Responsibilities:
As a Customer Care Agent , you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active listening skills to provide customers with exceptional service.

Specific duties include:

  • Preparing account changes
  • Troubleshooting and resolving customer issues
  • Identifying and acting upon potential new sales opportunities
  • Assisting with customer retention
  • Working with other departments to ensure timely resolution of customer issues
  • Negotiating customer prices, service plan payments and billing issues consistent with specified company guidelines

Requirements:

As a Customer Care Agent, you must be pleasant and professional with an engaging personality and possess the ability to function equally well both independently and in a team environment. You must be detail oriented and focused, with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills, along with the ability to interact effectively with both customers and coworkers.

Specific qualifications include:

  • High School Diploma or Equivalent
  • 1-2 years in a customer-facing role; prior experience in a customer service setting preferred
  • Ability to work well in a fast paced environment
  • Excellent telephone skills
  • Strong troubleshooting abilities
  • Solid negotiating skills
  • Computer proficient
  • Must be flexible for weekday and weekend shifts

Benefits:

As a Customer Care Agent, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility within our organization.

Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:

  • Medical coverage (F/T staff)
  • Dental coverage (F/T staff)
  • Retirement Savings
  • Plus more!

Build a rewarding career with an industry leader!

Apply now!

We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.