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Virtual Customer Care Agent Jobs (NOW HIRING)

Morris Furniture Co.,INC.

Customer Care Agent

Fairborn, OH · On-site

$14.75 - $19.50/hr

CUSTOMER CARE AGENT Our Values: At Morris Furniture Company, our values represent our distinctive core beliefs-the Morris way of doing business. Our Mission is "Making Homes Great" and we bring our ...

Hotelbeds

Customer care agent

Orlando, FL · On-site

$14.50 - $19.25/hr

CUSTOMER CARE AGENT- BILINGUAL SPANISH and/or PORTUGUESE Hours: This department is open 24 hours, 7 days a week. Must be able to work a flexible schedule to include weekends and holidays. SUMMARY The ...

Hotelbeds Group

Customer care agent

Orlando, FL

$14.50 - $19.25/hr

CUSTOMER CARE AGENT- BILINGUAL SPANISH and/or PORTUGUESE Hours: This department is open 24 hours, 7 days a week. Must be able to work a flexible schedule to include weekends and holidays. SUMMARY The ...

Morris Furniture Co.,INC.

Customer Care Agent

Fairborn, OH

$14.75 - $19.50/hr

CUSTOMER CARE AGENT Our Values: At Morris Furniture Company, our values represent our distinctive core beliefs-the Morris way of doing business. Our Mission is "Making Homes Great" and we bring our ...

Morris Furniture Co., Inc.

Customer Care Agent

Fairborn, OH · On-site

$14.75 - $19.50/hr

CUSTOMER CARE AGENT Our Values: At Morris Furniture Company, our values represent our distinctive core beliefs-the Morris way of doing business. Our Mission is "Making Homes Great" and we bring our ...

Murphy USA

Customer Care Agent I

El Dorado, AR

$13.75 - $18.50/hr

Customer Care Agent I | Murphy Oil USA Customer Care Agent I Location: El Dorado, Arkansas General Description Of Position: The Customer Care Agent will provide direct customer support involving the ...

Innovative Pest Solutions

Customer Care Agent

Vista, CA · On-site

$19 - $23/hr

Put your customer service skills to good use and build a fulfilling career as a full-time Customer Care Agent with Innovative Pest Solutions . When you join our Vista, CA office, you provide ...

Unilever

Customer Care Agent

Long Beach, CA · Hybrid

$22/hr

Customer Care Agent Department: Customer Care Location: Carson, CA START YOUR APPLICATION ( Who We Are Dermalogica stands tall as a beacon in the professional skincare realm, winning the trust of ...

New

Above Lending

Customer Care Agent

Chicago, IL · On-site

$18 - $22/hr

As a Customer Care Agent, you will play a crucial role in ensuring our customers receive exceptional service and support regarding their accounts and loan products. You will be responsible for ...

Above Lending

Customer Care Agent

Chicago, IL

$18 - $22/hr

As a Customer Care Agent, you will play a crucial role in ensuring our customers receive exceptional service and support regarding their accounts and loan products. You will be responsible for ...

Above Lending

Customer Care Agent

Chicago, IL

$18 - $22/hr

As a Customer Care Agent, you will play a crucial role in ensuring our customers receive exceptional service and support regarding their accounts and loan products. You will be responsible for ...

Zumiez

Customer Care Agent FT

Lynnwood, WA · On-site

$17.25 - $18/hr

Customer Care Agent Department: Web Reports To: Web Admin Manager Pay Range: $17.25 - $18.00 / hour THIS POSITION IS IN-OFFICE AT OUR HOME OFFICE IN LYNNWOOD, WA POSITION PURPOSE Plays a vital role ...

Zumiez

Customer Care Agent FT

Lynnwood, WA

$17.25 - $18/hr

Customer Care Agent Department: Web Reports To: Web Admin Manager Pay Range: $17.25 - $18.00 / hour THIS POSITION IS IN-OFFICE AT OUR HOME OFFICE IN LYNNWOOD, WA POSITION PURPOSE Plays a vital role ...

Lennar

Virtual Customer Care Representative

Houston, TX

$15.25 - $20.75/hr

Virtual Customer Care Representative This is an in-office position Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their ...

MCI

Customer Care Agent

Midway, GA

$14.25 - $19/hr

Customer Care Agent MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

MCI

Customer Care Agent

Hinesville, GA

$14.25 - $19/hr

Customer Care Agent MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

MCI

Customer Care Agent

Pembroke, GA · On-site

$14 - $18.75/hr

Customer Care Agent MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

VRC Companies Careers

Customer Care Agent

Newark, CA · On-site

$23 - $26/hr

Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries about services and handling ...

New

Moses Auto Group

Customer Care Agent

Huntington, WV

$20 - $25/hr

SIGN ON BONUS TOTALING $2,500 PAID OUT IN FOLLOWING SCHEDULE: $500 immediately upon hire / $1,000 following 60 days / $1,000 following 90 days As a Customer Care Agent for Moses Honda VW in ...

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All JobsCustomer Care Agent JobsVirtual Customer Care Agent Jobs

Virtual Customer Care Agent information

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$27

How much do virtual customer care agent jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for virtual customer care agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Virtual Customer Care Agent vs Virtual Customer Support Specialist?

AspectVirtual Customer Care AgentVirtual Customer Support Specialist
CredentialsCustomer service experience, communication skillsCustomer service experience, technical knowledge
Work EnvironmentRemote, home-basedRemote, home-based
Industry UsageCustomer service, retail, telecomTechnical support, software, telecom
Primary FocusHandling customer inquiries, resolving issuesTechnical troubleshooting, product support

While both roles are remote customer service positions, Virtual Customer Care Agents primarily focus on general customer inquiries and issue resolution, whereas Virtual Customer Support Specialists often handle technical support and product-specific questions. The roles overlap in work environment and required skills but differ in their specific focus areas.

What cities are hiring for Virtual Customer Care Agent jobs? Cities with the most Virtual Customer Care Agent job openings:
What are the most commonly searched types of Customer Care Agent jobs? The most popular types of Customer Care Agent jobs are:
What states have the most Virtual Customer Care Agent jobs? States with the most job openings for Virtual Customer Care Agent jobs include:
Virtual Customer Care Agent jobs near you

Customer Care Agent

Morris Furniture Co.,INC.

Fairborn, OH • On-site

$14.75 - $19.50/hr

Full-time

Posted 23 days ago

Job description

CUSTOMER CARE AGENT
Our Values:
At Morris Furniture Company, our values represent our distinctive core beliefs-the Morris way of doing business. Our Mission is “Making Homes Great” and we bring our mission to life through our values of: Professionalism, Quality, Ownership, Collaboration, Integrity, and Fun.
Purpose:
The Customer Care Agent is responsible for engaging with customers on behalf of Morris Furniture Co., Inc. The Customer Care Agent will be the first point of contact, responsible for delivering a best-in-class customer experience.
General Description of duties: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.
  • Provide outstanding customer service with first contact resolution for all channels including inbound and outbound calls, emails, chats, texts and social media.
  • Assist with both pre-delivery and post-delivery inquiries, scheduling services, parts ordering and troubleshooting for store and online orders.
  • Act as a customer liaison, providing product, warranty and service information, answering questions, problem solving while striving to exceed customer expectations and Customer Satisfaction Score (CSAT) goals.
  • Initiate scheduling inspections and service calls with excellent follow-up skills.
  • Assist store associates with customer issues for pre-delivery and post-delivery.
  • Document every customer interaction in Customer Relationship Management (CRM) system at order level ensuring all parties are aware of any order issues.
  • Support customer pick-up services that include accurately verifying customer information, taking payments, and providing positive face-to-face interaction.
  • Responsible for creating returns, exchanges, adjustments and keying new orders in the system following all company policies and procedures.
Qualifications:
  • Exceptional attendance, punctuality, and consistent schedule adherence are essential.
  • Strong interpersonal skills, including the ability to communicate clearly, listen actively, and maintain professional relationships with colleagues, customers, and stakeholders. Personable, attentive, with empathy and de-escalation skills and problem-solving skills.
  • Strong verbal and written communicator.
  • Ability to manage on-going and high priority assignments at the same time.
Requirements:
  • High school diploma or equivalent combination of education and professional work experience required.
  • Prior experience in call center environment preferred.
  • Advanced computer skills and familiarity with Microsoft Office required.
  • Experience using Customer Relationship Management (CRM) systems required.
Work Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, sit, bend, twist, use hand to finger, talk and hear. Specific visual abilities required by this job include close vision, distance vision, color vision and the ability to adjust focus. Employee is occasionally required to lift, push, pull and/or move up to 25 pounds. This job description is not a comprehensive listing of activities, duties, or responsibilities that are required of the employees. The company reserves the right to revise or update this job description at any time without advance notice.

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