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Csr Coordinator Jobs (NOW HIRING)

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

  • Medical

  • Dental

  • Life

  • PTO

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs ...

LB Capital

Customer Service Representative (CSR)

Bristol, PA · On-site

$15.75 - $21.25/hr

... coordination between our field technicians and clients. Your proficiency in ServiceTitan will be ... Prior experience as a Customer Service Representative or in a similar role, with a proven track ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA

$18 - $25/hr

  • Medical

  • Dental

  • Life

  • PTO

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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How much do csr coordinator jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for csr coordinator in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

Is CSR a good career?

A Customer Service Representative (CSR) coordinator role involves managing customer interactions and ensuring service quality, often requiring strong communication and problem-solving skills. It can be a stable career with opportunities for advancement into supervisory or managerial positions, especially with experience and relevant certifications. The job environment typically involves regular hours and a focus on customer satisfaction metrics.

What are the key skills and qualifications needed to thrive as a CSR coordinator, and why are they important?

To thrive as a CSR Coordinator, you need a solid understanding of corporate social responsibility principles, project management skills, and typically a bachelor's degree in business, communications, or a related field. Familiarity with sustainability reporting tools, data analysis software, and industry standards like GRI or ISO 26000 is often required. Strong interpersonal skills, creativity, and effective communication are essential for engaging stakeholders and promoting initiatives. These skills and qualities are crucial for successfully developing, implementing, and communicating impactful CSR programs that align with organizational goals.

Is a CSR Coordinator job stressful?

A CSR Coordinator role can be stressful due to handling customer complaints, meeting service targets, and managing multiple tasks simultaneously. Strong communication skills and problem-solving abilities help manage workload and reduce stress levels in this position.

What is a CSR coordinator?

CSR Coordinators, or Corporate Social Responsibility Coordinators, are professionals responsible for developing, implementing, and managing a company's social responsibility initiatives. They work to ensure that their organization operates in an ethical and sustainable manner, often organizing programs related to environmental sustainability, community engagement, and charitable giving. CSR Coordinators collaborate with various departments, report on social impact, and communicate progress to stakeholders. Their role is crucial in helping businesses align their operations with broader environmental and social goals.

What is the difference between Csr Coordinator vs Customer Service Representative?

AspectCsr CoordinatorCustomer Service Representative
CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, often involved in coordinating CSR activitiesCall centers, retail, or office environments handling customer inquiries
Employer & Industry UsageUsed in corporate settings across various industries to oversee CSR teamsCommon in retail, telecom, and service industries for direct customer interaction
Search & Comparison IntentUnderstanding coordination roles within CSR teamsCustomer interaction and support roles

The main difference is that a Csr Coordinator manages and coordinates customer service efforts within a company, focusing on team oversight and strategy. In contrast, a Customer Service Representative directly interacts with customers to resolve issues. Both roles require strong communication skills, but the coordinator typically has additional responsibilities related to team management and process improvement.

What are some common challenges faced by a CSR coordinator when managing multiple corporate social responsibility initiatives simultaneously?

CSR Coordinators often manage several projects at once, each with different stakeholders, timelines, and objectives. One common challenge is balancing these competing priorities while maintaining clear communication with internal teams, external partners, and community organizations. Effective time management, adaptability, and strong organizational skills are essential to ensure that each initiative aligns with the company’s overall CSR strategy and delivers measurable impact. Additionally, managing stakeholder expectations and reporting on outcomes can require careful coordination and documentation.
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Csr Coordinator jobs near you
Infographic showing various Csr Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $42,169 per year, or $20.3 per hour.

CUSTOMER SERVICE REPRESENTATIVE (CSR)

Truchoice Roofing

Gambrills, MD • On-site

$15.50 - $21.25/hr

Other

Re-posted 11 days ago

Job description

Inside Sales Representative - ServiceTitan Expert

We are seeking a skilled and experienced Inside Sales Representative who is proficient in using ServiceTitan, a leading field service management software. As an ISR with ServiceTitan expertise, you will play a vital role in providing exceptional customer support and ensuring seamless coordination between our field technicians and clients. Your proficiency in ServiceTitan will be instrumental in delivering efficient and effective service solutions to our valued customers.

Responsibilities:

  • Utilize ServiceTitan software to manage and maintain customer service operations effectively.
  • Interact with customers via phone, email, and chat to address their queries, concerns, and service requests.
  • Ensure accurate and timely entry of customer information, service requests, and job details into the ServiceTitan system.
  • Schedule appointments, dispatch field technicians, and coordinate service assignments through ServiceTitan's scheduling and dispatching features.
  • Provide guidance and assistance to field technicians regarding job details, client requirements, and service updates via ServiceTitan's mobile app.
  • Collaborate with other departments, including sales, operations, and technical teams, to resolve customer issues promptly and ensure a seamless customer experience.
  • Maintain a thorough understanding of the ServiceTitan software, including updates and new features, and provide training and support to other team members as needed.
  • Proactively identify opportunities to optimize ServiceTitan workflows and propose improvements to enhance overall efficiency and customer satisfaction.
  • Prepare and maintain accurate reports, documentation, and records related to customer interactions, service requests, and job statuses within ServiceTitan.
  • Uphold a high level of professionalism and empathy in all customer interactions, ensuring a positive and customer-centric experience throughout.

Requirements:

  • Prior experience as a Customer Service Representative or in a similar role, with a proven track record of providing excellent customer service.
  • Proficiency in using ServiceTitan or similar field service management software is essential.
  • Strong communication skills, both written and verbal, with the ability to explain technical concepts clearly and effectively.
  • Exceptional organizational and multitasking abilities to handle a high volume of customer inquiries and service requests.
  • Detail-oriented mindset with a focus on accuracy and data integrity when working with ServiceTitan.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Familiarity with the field service industry and an understanding of service workflows is a plus.
  • Flexible availability to accommodate varying shifts, including weekends and holidays if required.

Join our team as a Customer Service Representative with ServiceTitan expertise, and contribute to our commitment to delivering outstanding customer service and streamlined operations. Apply now and become a valuable member of our organization!

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