Overnight Pottery Barn Customer Service Jobs (NOW HIRING)

About the Team

Digital Web Creative is a dynamic team of talented, digital marketing designers and digital production coordinators. We work closely with our editorial team members to make our websites, emails and digital assets come alive with the Pottery Barn Kids’ brand voice. We also collaborate closely with our cross-functional partners in eCom, Development, Brand Marketing and Merchandising to name a few! We are all about sharing creative ideas and supporting each other to not only do our best work, but also to build a strong sense of family and community. Come join our team!

About the Role

Responsible for editing video content for the Pottery Barn Kids and Pottery Barn Teen digital platforms and channels.

This is an onsite role based in our Richmond, CA photo studio.

Responsibilities:

• Create engaging vertical videos for usage across our social platforms like Instagram and TikTok
• Have a digital first and socially lead approach to video content creation
• Work with Creative Team to brainstorm, develop and support video content through delivery
• Find new and engaging ways to elevate content to drive marketing goals
• Stay current on industry trends -- keep the brand at the forefront of editorial content and best practices

Requirements:

• 3-5 years of video editing experience
• Bachelor's degree in related field
• Proficient in Adobe Premiere Pro, After Effects, and color-grading
• A superb storyteller, skilled at creating vertical content for social platforms
• Ensure high quality output and attention to detail
• Experience working cross-functionally across many teams and departments
• Outstanding communication and organization skills
• Ability to prioritize multiple projects and deadlines

Our Culture & Values

We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing.

People First

Punting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:

• A generous discount on all WSI brands
• A 401(k) plan and other investment opportunities
• Paid vacations, holidays, and time off to volunteer
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits
• Tax-free commuter benefits
• A wellness program that supports your physical, financial and emotional health
• In-person and online learning opportunities through WSI University
• Cross-brand and cross-function career opportunities
• Resources for self-development
• Career development workshops, learning programs, and speaker series

This role is not eligible for Visa sponsorship or relocation assistance.

Williams-Sonoma Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

The expected starting pay range for this position is $90,000 - $100,000 annually. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.

Our Company

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

• Job Identification 19903
• Posting Date 08/17/2026, 11:01 PM
• Locations Pinole Point Business Park, Richmond, CA, 94806, US