Manager Pottery Barn Customer Service Jobs (NOW HIRING)

The Color Coordinator supports the Creative Director and color retouching team in ensuring that Pottery Barn imagery is color accurate, consistent and aligned with brand standards across web and collateral pieces. This role requires strong organizational skills, attention to detail, a developing eye for color and the ability to manage multiple projects simultaneously, while handling sample coordination and assisting image review through the production process.

RESPONSIBILITIES:

Sample Coordination
Work with retouchers to determine which samples are needed for color review.
Order all new merchandise samples for color matching.
Coordinate with internal partners (merchants, photo producers and merch coordinators) to help ensure all product is located and organized prior to color review and returned to the correct location.
Communicate with merchant teams to clarify sample questions or issues.
Organize and maintain the PB Color Room.
Maintain detailed records of sample libraries.
Process sample returns throughout each season.
 

Color and Asset Management
Assist with review of images to identify color or retouching needs.
Support gathering image and physical references for retouchers.
Communicate with production teams to help ensure that color-related updates or changes are tracked.
Support color review and gather assets and physical samples for color audits.
Organize and maintain the PB photo archive.
Assist with maintaining libraries of assets for options for background cloning needs.
 

Brand Support
Assist in helping ensure photo assets meet Pottery Barn color and quality standards.
Support brand consistency by following established color guidelines.
 

REQUIREMENTS:

Education or foundational experience in color, photography or photo editing.

Bachelor's degree
Working knowledge of the Adobe Creative Suite
Ability to lift 50 pounds.
Are an organized team-player that has strong communication skills.
Love to work collaboratively.
Are flexible and embrace changes!
Pride yourself on the quality of your work and are a stickler for the details.
Are excellent at multi-tasking and prioritizing in a fast-paced, deadline-driven environment.
Curious, eager to learn and interested in improving processes and workflows.

Our Culture & Values

We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing.

People First

Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:

Benefits

A generous discount on all WSI brands

A 401(k) plan and other investment opportunities

Paid vacations, holidays, and time off to volunteer

Health benefits, dental and vision insurance, including same-sex domestic partner benefits

Tax-free commuter benefits

A wellness program that supports your physical, financial and emotional health

Continued Learning

In-person and online learning opportunities through WSI University

Cross-brand and cross-function career opportunities

Resources for self-development

Advisor (Mentor) program

Career development workshops, learning programs, and speaker series

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

The expected starting pay range for this position is $27 - $28/hr. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.

Our Company
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.