ZipRecruiter

Log In

1

Pottery Barn Customer Service Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsPottery Barn Customer Service Jobs

Pottery Barn Customer Service information

See salary details

$9

$18

$26

How much do pottery barn customer service jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for pottery barn customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Pottery Barn customer service?

A Pottery Barn Customer Service job involves assisting customers with inquiries, orders, returns, and product information through phone, email, or chat. Representatives provide excellent service by resolving issues, processing transactions, and offering guidance on Pottery Barn products. They must have strong communication and problem-solving skills to ensure customer satisfaction. This role may be remote or in-store, depending on the position.

Is Pottery Barn customer service a good company to work for?

Pottery Barn customer service roles are generally considered to offer a positive work environment with opportunities for employee discounts and flexible schedules. However, experiences can vary based on location and management, and customer service positions often require strong communication skills and patience. Prospective employees should research specific store locations for more detailed insights.

What are the most common challenges Pottery Barn customer service representatives face, and how are they expected to handle them?

Pottery Barn Customer Service representatives often encounter challenges such as addressing complex customer requests, managing high call or foot traffic during peak seasons, and resolving orders or delivery issues. Team members are expected to stay calm under pressure, use company resources to find solutions, and maintain a helpful and positive attitude throughout each interaction. Comprehensive training and support from supervisors are provided to help handle tough situations, and teamwork is emphasized to ensure a consistently high standard of service. By handling challenges effectively, employees contribute to a positive store environment and lasting customer satisfaction.

What are the key skills and qualifications needed to thrive in Pottery Barn customer service, and why are they important?

To thrive as a Pottery Barn Customer Service representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, order management software, and basic computer applications is often required. Empathy, patience, and professionalism help individuals stand out by ensuring every customer interaction is positive and productive. These skills are vital for effectively resolving customer concerns, fostering brand loyalty, and maintaining the store's reputation for excellent service.

More about Pottery Barn Customer Service jobs
What cities are hiring for Pottery Barn Customer Service jobs? Cities with the most Pottery Barn Customer Service job openings:
What are the most commonly searched types of Pottery Barn Customer Service jobs? The most popular types of Pottery Barn Customer Service jobs are:
What states have the most Pottery Barn Customer Service jobs? States with the most job openings for Pottery Barn Customer Service jobs include:
What job categories do people searching Pottery Barn Customer Service jobs look for? The top searched job categories for Pottery Barn Customer Service jobs are:
Pottery Barn Customer Service jobs near you
Infographic showing various Pottery Barn Customer Service job openings in the United States as of July 2026, with employment types broken down into 68% Full Time, 30% Part Time, and 2% Temporary. Highlights an 100% Physical job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

PT Design & Sales Associate, Pottery Barn 834

Rejuvenation

Leawood, KS

$14.50 - $19.50/hr

Part-time

Re-posted 19 days ago

Job description

Our Company
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow.

These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago.

What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas. .

Apply