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Credit And Collections Representative Jobs (NOW HIRING)

Credit And Collections Representative EMSL is seeking a Credit and Collections Representative in Cinnaminson, NJ. This is a hands on role performing business to business collections. Essential duties ...

Collections Representative

Newport News, VA · On-site

$17.64 - $21.78/hr

As a Collections Representative you'll receive competitive hourly pay plus the opportunity to earn ... Langley Federal Credit Union is one of the 100 largest credit unions in the United States with over ...

Representative, Credit

Union, NJ · On-site

$26 - $30/hr

The Credit & Collections Representative plays a key role in managing the company's accounts receivable and ensuring timely payment collections. This role is responsible for evaluating credit ...

Credit Collections Specialist

Wheeling, IL · On-site

$22.50 - $30/hr

Credit & Collections Specialist Position Overview We are seeking a Credit & Collections Specialist ... Partner with inside and outside sales representatives to resolve customer credit and collection ...

Representative, Credit

Union, NJ · On-site

$26 - $30/hr

The Credit & Collections Representative plays a key role in managing the company's accounts receivable and ensuring timely payment collections. This role is responsible for evaluating credit ...

Role Description The Credit & Collections Manager is a full-time, on-site role based in Grand ... The following duties are representative of those an employee in this position performs. Other ...

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Credit And Collections Representative information

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$16

$23

$31

How much do credit and collections representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for credit and collections representative in the United States is $23.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $25.48 per hour, depending on experience, location, and employer.

What does a credit and collections representative do?

A Credit and Collections Representative is responsible for managing a company's accounts receivable by evaluating credit applications, setting credit limits, and following up with customers to ensure timely payment of invoices. They review customer payment histories, resolve billing disputes, and negotiate payment arrangements when necessary. Their goal is to minimize bad debt and maximize cash flow for the organization, while maintaining positive relationships with clients.

What are the key skills and qualifications needed to thrive as a credit and collections representative, and why are they important?

To thrive as a Credit and Collections Representative, you need a solid understanding of accounting principles, credit analysis, and collections procedures, typically supported by a degree in finance or business. Familiarity with accounting software, ERP systems, and credit management tools is essential for tracking receivables and managing accounts. Strong negotiation, communication, and problem-solving skills help you build rapport with clients and resolve payment issues efficiently. These skills are crucial for minimizing financial risk, maintaining cash flow, and fostering positive client relationships.

How does a credit and collections representative typically interact with other departments within a company?

Credit and Collections Representatives frequently collaborate with departments such as Sales, Customer Service, and Finance to resolve payment issues and ensure smooth account management. They may work closely with Sales to verify customer creditworthiness before approving orders, and with Customer Service to address client disputes or concerns that impact payments. This cross-functional teamwork helps maintain positive customer relationships while safeguarding the company’s financial interests. Effective communication and coordination are key skills for success in this role.

What is the difference between Credit And Collections Representative vs Accounts Receivable Clerk?

AspectCredit And Collections RepresentativeAccounts Receivable Clerk
CredentialsHigh school diploma; some roles prefer experience in credit or collectionsHigh school diploma; basic accounting knowledge often preferred
Work EnvironmentOffice setting, often interacting with clients and finance teamsOffice setting, focused on data entry and invoice processing
Employer & Industry UsageFinancial institutions, credit companies, retail, and service industriesBusinesses with invoicing needs, including retail, manufacturing, and service sectors

While both roles involve financial processes, a Credit And Collections Representative primarily manages customer credit evaluations and collection efforts, whereas an Accounts Receivable Clerk handles invoicing, payment processing, and maintaining accounts receivable records. The former focuses on recovering owed funds and assessing credit risk, while the latter ensures accurate recording of transactions. Both roles are essential in managing a company's cash flow but differ in responsibilities and daily tasks.

How much do credit and collections representatives make?

Credit and collections representatives typically earn a median annual salary of around $40,000 to $50,000, with experienced professionals or those in supervisory roles earning higher. Compensation can vary based on location, experience, and the size of the company, and the role often requires strong communication and negotiation skills.
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Infographic showing various Credit And Collections Representative job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $49,018 per year, or $23.6 per hour.

Collections Representative

Sun East Federal Credit Union

Aston, PA • On-site

$16 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 29 days ago


Job description

Sun East Federal Credit Union is currently seeking a Collections Representative to join our Collections Team. The Collections Representative is responsible for performing collection of assigned delinquent accounts by telephone, correspondence and email. This person will always put the member and fellow employees first every day, exemplifying Sun East's Mission and Values in all that you do.

The Collections Representative will determine an appropriate plan of action for each delinquent account, i.e., letter and telephone. Contacts members regarding delinquent accounts, including MasterCard and negative balances, and handles all follow-up work related to the member contact. Completes follow-up work for members who have not continued repayment schedule as agreed upon. Completes follow-up work of appropriate reports. Process deferments on qualifying loan products in a timely manner. Conducts all member contact in compliance with the Fair Debt Collection Practice Act and accomplishes the job of collecting in a dignified manner. Performs other related duties as assigned.

This position requires a High School Diploma or equivalent. 1 to 2 years of previous collections experience and familiarity with collection laws and must have good computer skills along with excellent communication skills. This position will require working Monday through Friday 8:30 am to 5:00 pm and rotating weekends.

This Collections Representative position earns a competitive wage, depending on experience. We also offer a robust benefits package including medical, dental, vision, a flexible spending account (FSA), a 401(k) plan with company match, life insurance, an interest rate reduction on loans, and employee discounts on things such as movie tickets, theme parks and local events. If this sounds like the opportunity that you've been looking for, apply now!

Please be advised that credit, criminal, employment, and education background checks are conducted on potential candidates. A post-offer, pre-employment drug test is also conducted.

About Sun East Federal Credit Union

Headquartered in Aston, PA, Sun East was chartered in 1949 as the result of Sun Oil Company employees banding together to assist each other with their financial needs. From these humble beginnings, we have grown to serve the financial needs of more than 50,400 members throughout Delaware, Pennsylvania, and New Jersey. As a credit union, we are a cooperative financial institution, owned and operated by its members. The basis of our philosophy is "people helping people."

"Together, we will be our members' heroes and build relationships that create lasting legacies, one person at a time." In order, to hire and retain employees who will make this mission their own; we offer competitive pay, a comprehensive benefits package, and a rewarding work environment with opportunities for career development.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this Collections Representative position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!


Please be advised that credit, criminal, employment, and education background checks are conducted on potential candidates. A post-offer, pre-employment drug test is also conducted.