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Credit And Collections Representative Jobs (NOW HIRING)

Wolter, Inc.

Credit/Collections Rep

Brookfield, WI · On-site

We are actively seeking a dynamic Credit/Collections Rep to join our growing team at our Brookfield location. Wolter, Inc. isn't just any company; we're among the fastest-growing privately owned ...

Wolter, Inc.

Credit/Collections Rep

Brookfield, WI · On-site

We are actively seeking a dynamic Credit/Collections Rep to join our growing team at our Brookfield location. Wolter, Inc. isn't just any company; we're among the fastest-growing privately owned ...

W.D. Larson

Credit & Collections

Saint Louis Park, MN · On-site

The Credit & Collections Representative position will work closely with the sales department to ensure timely set up of accounts and release of pending orders. The credit representative will gather ...

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How much do credit and collections representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for credit and collections representative in the United States is $23.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $25.48 per hour, depending on experience, location, and employer.

What does a credit and collections representative do?

A Credit and Collections Representative is responsible for managing a company's accounts receivable by evaluating credit applications, setting credit limits, and following up with customers to ensure timely payment of invoices. They review customer payment histories, resolve billing disputes, and negotiate payment arrangements when necessary. Their goal is to minimize bad debt and maximize cash flow for the organization, while maintaining positive relationships with clients.

What are the key skills and qualifications needed to thrive as a credit and collections representative, and why are they important?

To thrive as a Credit and Collections Representative, you need a solid understanding of accounting principles, credit analysis, and collections procedures, typically supported by a degree in finance or business. Familiarity with accounting software, ERP systems, and credit management tools is essential for tracking receivables and managing accounts. Strong negotiation, communication, and problem-solving skills help you build rapport with clients and resolve payment issues efficiently. These skills are crucial for minimizing financial risk, maintaining cash flow, and fostering positive client relationships.

How does a credit and collections representative typically interact with other departments within a company?

Credit and Collections Representatives frequently collaborate with departments such as Sales, Customer Service, and Finance to resolve payment issues and ensure smooth account management. They may work closely with Sales to verify customer creditworthiness before approving orders, and with Customer Service to address client disputes or concerns that impact payments. This cross-functional teamwork helps maintain positive customer relationships while safeguarding the company’s financial interests. Effective communication and coordination are key skills for success in this role.

What is the difference between Credit And Collections Representative vs Accounts Receivable Clerk?

AspectCredit And Collections RepresentativeAccounts Receivable Clerk
CredentialsHigh school diploma; some roles prefer experience in credit or collectionsHigh school diploma; basic accounting knowledge often preferred
Work EnvironmentOffice setting, often interacting with clients and finance teamsOffice setting, focused on data entry and invoice processing
Employer & Industry UsageFinancial institutions, credit companies, retail, and service industriesBusinesses with invoicing needs, including retail, manufacturing, and service sectors

While both roles involve financial processes, a Credit And Collections Representative primarily manages customer credit evaluations and collection efforts, whereas an Accounts Receivable Clerk handles invoicing, payment processing, and maintaining accounts receivable records. The former focuses on recovering owed funds and assessing credit risk, while the latter ensures accurate recording of transactions. Both roles are essential in managing a company's cash flow but differ in responsibilities and daily tasks.

How much do credit and collections representatives make?

Credit and collections representatives typically earn a median annual salary of around $40,000 to $50,000, with experienced professionals or those in supervisory roles earning higher. Compensation can vary based on location, experience, and the size of the company, and the role often requires strong communication and negotiation skills.
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Credit And Collections Representative jobs near you
Infographic showing various Credit And Collections Representative job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $49,018 per year, or $23.6 per hour.

Credit & Collections Representative

Circle Logistics

Fort Wayne, IN • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 15 days ago

Circle Logistics rating

8.1

Company rating: 8.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Company Description

Who We Are:

Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half-billion-dollar company, from starting as just a handful of people with Entrepreneurial Spirit as their foundation. Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.

Job Description

We are seeking a detail-oriented Credit & Collections Representative to manage a portfolio of customer accounts throughout the credit lifecycle, from initial onboarding through payment collection. This position requires the ability to evaluate creditworthiness, execute timely collection of outstanding receivables, and collaborate with sales and operations teams to resolve disputes while maintaining business continuity. This role demands strong relationship management capabilities combined with professional assertiveness in collections activities.

**Primary Responsibilities**

  • Manage and monitor customer account portfolios, tracking aging schedules and prioritizing collection outreach to optimize Days Sales Outstanding (DSO) and minimize past-due balances
  • Execute outbound collection activities, including telephone communications and written correspondence, to secure payment on overdue invoices
  • Conduct credit evaluations for new customer applications utilizing established scoring frameworks, including credit report analysis and reference verification, to determine appropriate credit limits and payment terms
  • Assess existing customer accounts for credit limit modifications and term extensions, applying standardized internal scoring criteria
  • Investigate and resolve billing discrepancies, short payments, and deductions through coordination with sales representatives, operations personnel, and customers
  • Process and reconcile cash applications, investigate unapplied or misapplied payments, and maintain account accuracy
  • Implement credit holds on accounts and escalate severely delinquent accounts for third-party collections or legal proceedings in accordance with company policy
  • Document all collection activities and customer communications with comprehensive, accurate records
  • Generate aging reports and exposure analyses for management review and identify emerging credit risks
Qualifications

**Required Qualifications**

  • Minimum 2+ years of professional experience in credit management, collections, or accounts receivable functions (freight brokerage, transportation, or 3PL industry experience strongly preferred)
  • Demonstrated knowledge of order-to-cash processes and credit risk assessment fundamentals
  • Professional communication skills with the ability to conduct firm, professional conversations while maintaining business relationships
  • Proficiency in Microsoft Excel, including data sorting, filtering, and lookup functions, with demonstrated ability to work across multiple software systems
  • Exceptional organizational capabilities with meticulous attention to detail and the capacity to manage high-volume account portfolios
  • Self-directed work approach with demonstrated accountability and follow-through on assigned tasks

**Preferred Qualifications**

  • Experience with Transportation Management Systems (TransportPro, Cargotel, or equivalent) and accounting software platforms (QuickBooks)
  • Familiarity with Customer Relationship Management (CRM) tools, such as HubSpot
  • Background in commercial credit reporting tools and new-customer underwriting processes
Additional Information

Benefits

  • Competitive base-salary + uncapped commission 
  • On-site training and career development with a fast track to promotion
  • Insurance benefits including: Health, vision, dental, life, and disability
  • Paid holidays and paid time off after 90 days

What Circle Logistics employees say

Hours and flexibility

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