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Computer Support Specialist Jobs (NOW HIRING)

Datrose, Inc

Computer support Specialists

Albany, NY

$20 - $26/hr

Computer Support Specialist Our client is seeking a Client Support Specialist for a temporary position (W2 Only) in Albany, NY . This is an excellent opportunity for the right individual. If ...

E-Logic INC

Computer Support Specialist

Houston, TX

Client support for personnel assigned to AFSFC Detachment 3. Services provided by the contractor can be broken into two segments, directed network support and customer service. As Defense Information ...

Yellowstone County

$23.07 - $27.14/hr

Class Specifications | IT Computer Support Specialist (E) | Class Spec Details Examples of Duties Tests and installs specific client applications and/or reports using County software packages;

CYNET SYSTEMS

Computer Support Specialists

Albany, NY · On-site

$27 - $28/hr

Job Overview: Pay Range: $27hr - $28hr Requirement/Must Have: * Strong verbal and written communication skills. * Excellent working knowledge of Microsoft Office, specifically Outlook, Access, Word ...

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How much do computer support specialist jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for computer support specialist in the United States is $26.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $29.81 per hour, depending on experience, location, and employer.

What is the average salary of IT support specialist in the US?

The average salary of a Computer Support Specialist in the US is approximately $55,000 to $60,000 per year, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. The role often involves troubleshooting hardware and software issues, providing technical support, and maintaining computer systems.

Is helpdesk a good entry level IT job?

A helpdesk role is considered a common entry-level position for aspiring Computer Support Specialists, providing foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It often requires basic knowledge of operating systems, networking, and support tools, and can serve as a stepping stone to more advanced IT roles.

What is a computer support specialist?

A computer support specialist helps users and organizations troubleshoot and resolve hardware and software issues. They often provide technical assistance via phone, email, or in person, and may use tools like remote access software. Certifications such as CompTIA A+ can enhance job prospects in this field.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

What are Computer Support Specialists?

Computer Support Specialists are professionals who assist users and organizations with troubleshooting, maintaining, and optimizing computer systems and networks. They provide technical support either directly to end users or to other IT staff within an organization. Their duties can include resolving hardware and software issues, installing and configuring technology, and offering guidance on best practices for computer usage. Computer Support Specialists play a critical role in ensuring the smooth operation of technology within businesses and households.

What Is a Computer Support Specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges Computer Support Specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.

What qualifications do I need for IT support?

Computer Support Specialists typically need a high school diploma or equivalent, with many employers preferring postsecondary education or certifications such as CompTIA A+ or Network+. Strong problem-solving skills, knowledge of operating systems, hardware, and basic networking, as well as good communication abilities, are essential for success in IT support roles.
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Computer Support Specialist jobs near you
Infographic showing various Computer Support Specialist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $55,417 per year, or $26.6 per hour.
Computer Support Specialist I

Computer Support Specialist I

Mount Desert Island Hospital

Bar Harbor, ME

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Description

Summary:

 The Computer Support Specialist I is a full-time, onsite position scheduled for 40 hours per week, working day shifts. The role involves maintaining and configuring new and existing computer systems, including associated hardware and software. The specialist provides technical support to system users at both the main Hospital and Health Center locations-offering assistance at deskside, by phone, and through remote control sessions. Responsibilities include troubleshooting and triaging issues reported to the IT Help Desk and collaborating with other IT department personnel to ensure timely resolution. Weekend work is scheduled on a rotational basis, and the position includes call pay with a call rotation occurring once every six weeks. 


Benefits:

MDI Hospital and Birch Bay Retirement Village offer a competitive salary, robust medical/dental/vision/life insurance, identity theft protection program, matching retirement plan, ample paid time off, a comprehensive award winning wellness program with reimbursement incentives, generous tuition reimbursement, and continuing education benefits. Some positions may qualify for a sign on bonus and relocation assistance.


EEO Statement:

MDI Hospital and Birch Bay Retirement Village provide equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.


Requirements

Education, Training, or Certifications Required
  • Minimum Education: Associate's Degree (preferred fields: MIS, CIS, or Computer Science)
  • Experience: 1-2 years of relevant experience; equivalent experience and certifications may be considered in lieu of formal education
  • Preferred Certifications: A+, Network+, MCDST, MCITP, HDI-DST
Responsibilities
  • Log and manage Help Desk tickets
  • Provide solutions and guidance on technical issues
  • Use customer feedback to enhance problem-solving and service quality
  • Respond to technical inquiries via phone, email, Microsoft Teams, and ticketing system
  • Document and analyze technical issues and customer interactions
  • Attend training sessions to stay current with best practices and prepare for certification exams
Special Requirements
  • Strong interpersonal and customer service skills
  • Effective problem-solving and critical thinking abilities
  • Excellent written and verbal communication
  • Ability to quickly diagnose and resolve technical issues
  • Strong teamwork and collaboration skills
  • Willingness and ability to learn and support new technologies
Physical Demands
  • Ability to lift up to 35 lbs
  • Ability to bend and reach under low surfaces
  • Ability to distinguish colors
  • Ability to climb ladders and work overhead
  • Manual dexterity for tasks such as terminating patch cables
  • Ability to work inside small desktop and laptop computers


Apply