1

Computer Support Specialist Jobs in Miami, FL (NOW HIRING)

Health Support Specialist| $72,000-$87,000 | Strategic Benefit Advisors| Fort Lauderdale, FL Are you a strong communicator who enjoys helping others? Looking for paid training, great earning ...

New

Join Gopuff as a Support Specialist where you will be responsible for resolving the organization's most complex support issues across Customer, Driver, and Acquisition Support. As a member of the ...

Join Gopuff as a Support Specialist where you will be responsible for resolving the organization's most complex support issues across Customer, Driver, and Acquisition Support. As a member of the ...

Join Gopuff as a Support Specialist where you will be responsible for resolving the organization's most complex support issues across Customer, Driver, and Acquisition Support. As a member of the ...

General The IT Support Specialist is responsible for providing technical support for a full range of business technology, including computer systems (hardware and software), network infrastructure ...

General The IT Support Specialist is responsible for providing technical support for a full range of business technology, including computer systems (hardware and software), network infrastructure ...

As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive ... A reliable Internet connection and computer * A positive, professional attitude and a passion for ...

As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive ... A reliable Internet connection and computer * A positive, professional attitude and a passion for ...

Be Seen First

Technical Support Specialist / HVAC Specialist / HVAC Support established HVAC company specializing in air-conditioning equipment and replacement parts, serving customers across domestic and ...

Contract Support Specialist with Creative Engineering, Strategic Partner with DJ&A Location: Palm Beach County and Treasure Coast, Florida Company: Creative Engineering Group LLC . About Creative ...

next page

Showing results 1-20

Computer Support Specialist information

See Miami, FL salary details

$15

$25

$40

How much do computer support specialist jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for computer support specialist in Miami, FL is $25.48, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $28.51 per hour, depending on experience, location, and employer.

What is a computer support specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a computer support specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges computer support specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

How much does a computer support specialist make per hour?

A computer support specialist typically earns between $15 and $30 per hour, depending on experience, certifications, and location. Entry-level positions may pay closer to the lower end, while experienced technicians with certifications like CompTIA A+ can earn higher wages. The role often involves troubleshooting hardware and software issues in various environments.

What are the most commonly searched types of Computer Support Specialist jobs in Miami, FL?

The most popular types of Computer Support Specialist jobs in Miami, FL are:

What are popular job titles related to Computer Support Specialist jobs in Miami, FL?

For Computer Support Specialist jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Computer Support Specialist jobs in Miami, FL look for?

The top searched job categories for Computer Support Specialist jobs in Miami, FL are:

What cities near Miami, FL are hiring for Computer Support Specialist jobs?

Cities near Miami, FL with the most Computer Support Specialist job openings:

Infographic showing various Computer Support Specialist job openings in Miami, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,003 per year, or $25.5 per hour.

Journeyman Computer User Support Specialist (eVIP)

Miami, FL • On-site


Govcio LLC
Business Management Consulting • 1 - 5K employees

7.5

Company rating: 7.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

109th of 226 rated it services

People enjoy working here

Good employer

Paid breaks


$61K - $75K/yr

Full-time

Posted 9 days ago


Job description

GovCIO is seeking an eVIP Journeyman Computer User Support Specialist to support a critical government computer system for the U.S. Coast Guard (USCG). This role is primarily responsible for providing high-visibility, dedicated information technology support directly to the Admiral and their immediate executive team. This position will be located in Miami, FL, and requires 100% on-site support.
Responsibilities
As an eVIP Journeyman Computer User Support Specialist, you will serve as the primary technical resource for executive-level personnel, ensuring their IT environments are thoroughly operational and that technical updates or failures are efficiently diagnosed, validated, and resolved. You must possess a blend of strong technical acumen and exceptional customer service to keep leadership connected without disruption. Key responsibilities include:
  • Provide rapid-response, high-touch IT support to the Admiral and executive staff to resolve all hardware, software, and connectivity issues immediately.
  • Diagnose, troubleshoot, and remediate problems on unclassified workstations, laptops, and peripheral hardware.
  • Manage, configure, and troubleshoot enterprise mobility devices, including iPhones and iPads, ensuring continuous secure communications.
  • Isolate complex technical issues and smoothly escalate classified system disruptions to the SIPR Helpdesk Lead for advanced resolution.
  • Install, maintain, configure, and troubleshoot Microsoft 365 applications (Outlook, Word, Excel, OneDrive, Teams), Adobe Acrobat, and core web mail environments.
  • Administer user accounts, permissions, and group memberships utilizing Active Directory Users and Computers (ADUC).
  • Image, configure, test, and deploy end-user workstations, printers, and associated desktop equipment.
  • Provide robust remote technical support utilizing enterprise remote tools, Virtual Private Networks (VPN), and MANTA.
  • Create, update, and track IT service requests from initiation through to complete remediation using enterprise ticketing platforms.
  • Manage time efficiently and adapt rapidly to evolving technologies or high-pressure timelines inherent to an executive military environment.

Qualifications
High School with 6 - 9 years (or commensurate experience)
Required Skills and Experience
  • Current DoD 8570 IAT Level I certification (e.g., A+ CE, Network+ CE, CCNA-Security, SSCP).
  • Proficiency in Windows operating systems and extensive experience configuring, deploying, and managing enterprise mobile devices including iPhones and iPads.
  • Exceptional verbal and written communication skills, with the ability to explain complex technical concepts to non-technical users.
  • Proven ability to independently prioritize high-volume queues, handle multiple escalated tickets simultaneously, and meet strict SLA targets.
  • Strong capability to work autonomously with minimal supervision while successfully collaborating within a distributed virtual team.
  • Strong technical knowledge of core IT foundations, including hardware, printing, internet connectivity, user profiles, remote desktop, and Active Directory Users and Computers.
  • Hands-on proficiency with Microsoft 365 applications (Outlook, Word, Excel, OneDrive, Teams) and Adobe Acrobat.
  • Experience utilizing remote support applications, specifically Virtual Private Networks (VPN) and MANTA.
  • Familiarity with the ServiceNow ticketing system for processing Incidents and Requests.

Clearance Required: Active Secret Clearance
Preferred Skills and Experience
  • Direct experience supporting U.S. Coast Guard or DoD enterprise service desk environments, including an understanding of military network structures.
  • Advanced proficiency with ServiceNow (SNOW) or equivalent enterprise-level IT Service Management (ITSM) ticketing platforms.
  • Direct experience providing white-glove, dedicated executive IT support within military or government offices.

#USCG #DICE #JP
Posted Salary Range
USD $61,850.00 - USD $75,000.00 /Yr.


What GovCIO employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom