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GovCIO

61 jobs near Columbus, OH

Govcio LLC

IT Service Technician

Columbus, OH · On-site

$50K/yr

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Columbus, OH and will be an onsite position. All contract ...

Govcio LLC

Logistics Analyst

Hampton, VA · On-site

$69K - $75K/yr

GovCIO is currently hiring for a Logistics Analyst to support strategic logistics transactions between multiple parties including GOVCIO, our customer, as well as third party logistics providers.

Govcio LLC

Subcontract Administrator (Remote)

$75K - $90K/yr

GovCIO is currently hiring for a Subcontract Administrator, Level III to provide cradle to grave subcontracts support for the Health & Civilian Sector (HCS). This position will be fully remote within ...

Govcio LLC

Test Lead (Remote)

$100K - $110K/yr

GovCIO is currently hiring for Test Lead to support the Readiness and Employment System (RES) contract within the U.S. Department of Veterans Affairs. This position will be a fully remote role.

Govcio LLC

Project Coordinator (Remote)

$55K - $60K/yr

GovCIO is currently hiring a Project Coordinator to support the Health Services Portfolio Technical Management and Strategic Solutioning Support (HTMS) program within the Department of Veterans ...

Govcio LLC

Service Desk Technician

MS · On-site

$24.97/hr

GovCIO is currently hiring for a Service Desk Technician to provide call center report for our federal customer. This position is located in will be a remote position. Due to customer requirements ...

Govcio LLC

Engineer /Scientist

San Diego, CA · On-site

$130K - $150K/yr

GovCIO is currently hiring for an Engineer/Scientist to provide RF Analysis engineering functions on the Navy's Fleet Submarine Very Low and Low-Frequency Broadcast Engineering Support team. This ...

Govcio LLC

Network/Systems Engineer

Bethesda, MD · On-site

$103K/yr

GovCIO is currently hiring for a Systems/Network Engineer for our NIH-CIT Proposal. This position will be located in Rockville, MD and will be a hyrbid role. Responsibilities * Responsible for ...

Govcio LLC

Database Administrator

Fort George G Meade, MD · On-site

$126K - $146K/yr

GovCIO is currently hiring for a Database Administrator to design, build, and maintain scalable data infrastructure. This position will be located in Fort Meade, MD and will be an onsite position.

Govcio LLC

Systems Architect

Fort George G Meade, MD · On-site

$161K - $199K/yr

Overview: GovCIO is currently hiring for a Systems Architect to design end to end technical architecture. This position will be located in Fort Meade, MD and will be an onsite position.

Govcio LLC

Network/Systems Administrator 2

Bethesda, MD · On-site

$80K - $82K/yr

GovCIO is currently hiring for a Systems Administrator II for our NIH-CIT proposal. This position is located in Bethesda, MD and is a remote/hybrid position. Responsibilities The role ...

Govcio LLC

Quality Assurance Manager

Bethesda, MD · On-site

$105K - $118K/yr

GovCIO is currently hiring for a Quality Assurance Manager for our NIH-CIT proposal. This position will be located in Bethesda, MD and is a remote/hybrid position. Responsibilities The role ...

Govcio LLC

Service Center Manager

Fairfax, VA · On-site

$150K - $199K/yr

GovCIO is currently working on a proposal with the Department of State and is looking for a Service Center Manager. This position will be located in Fairfax, VA and will require occasional travel to ...

Govcio LLC

Lead Data Analyst

Fort George G Meade, MD · On-site

$144K - $154K/yr

GovCIO is currently hiring for a Data Analyst to lead development of data strategy. This position will be located in Fort Meaded, MD and will be an onsite position. Responsibilities The Data Analyst ...

Govcio LLC

Network Engineer-Edge Operations

Bethesda, MD · On-site

$61K - $91K/yr

GovCIO is currently hiring for Systems Engineer II / Edge Operations for our NIH-CIT proposal. This position is located in Bethesda, MD and is a remote/hybrid position. Responsibilities The role ...

Govcio LLC

IT Service Technician

Centennial, CO · On-site

$25.50/hr

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Centennial, CO and will be an onsite position. All ...

Govcio LLC

IT Service Technician

Centennial, CO

$25.50/hr

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Centennial, CO and will be an onsite position. All ...

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IT Service Technician

Govcio LLC

Columbus, OH • On-site

$50K/yr

Full-time

Posted 10 days ago

GovCIO rating

7.2

Company rating: 7.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

113th of 204 rated it services

Job description

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Columbus, OH and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage.
Responsibilities
The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation and/or maintenance activities for networks/servers. They identify recurring problems and recommend steps to reduce the severity or frequency of problems. They install, troubleshoot and maintain an extensive variety of products and equipment. They deliver services and solutions in technical support, systems refresh, software integration, and operations support. They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite training of customer support personnel. Other specific duties include the following:
    • Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system.
    • Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
    • Recommend systems modifications to reduce user problems.
    • Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components.
    • Install operating system patches, upgrades etc. via SCCM Software Center
    • Provide remote support services for telework/home users.
      • Help ensure user applications work over VPN and/or Citrix.
    • Manage user relocation requests.
    • Ensure devices are properly encrypted.
    • Local On-Site Cabling.
    • Provide on-site support for enterprise groups such as the network and security operation centers.
      • Restart network equipment, including switches and routers as directed by enterprise networking.
      • Replace defective network equipment.
    • Wireless Services
      • Assist users with mobile communication devices.
      • Provide tier 2 support, including but not limited to hardware troubleshooting, OS reinstall, and assisting with device swapping.
    • Asset Inventory Support
      • Assist with physical inventory as needed.
      • Assist with receiving and receipting property.
    • Disposal Preparation Support
      • Process computer equipment for disposal.
      • Ensure disposal policies are properly employed.
      • Ensure all devices are fully wiped of information before leaving the facility.
    • Video Conferencing and Audio/Video O&M
      • Troubleshoot system problems.
      • Work with support staff for remote troubleshooting and repairs.
      • Assist in setting up presentation devices and video conferencing units.
    • Support pre/post application releases.
    • Gather analyze, and report end-user support trends.
    • Assist tier 1 Service Desk with answering user calls.
    • Other duties as assigned.

#NSS
#DL
Qualifications
Required Skills and Experience
  • High School with 0-3 years (or commensurate experience)
  • US Citizen
  • High degree of technical proficiency
  • Excellent problem-solving skills and analytical abilities

Preferred Skills and Experience
  • Minimum 6 months' experience troubleshooting Apple Macintosh software and hardware in a customer service role
  • Certification in Microsoft Operating Systems
  • Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation
  • CompTIA Network+
  • CompTIA A+
  • CompTIA Server+
  • CompTIA Security+

Clearance Required:
Must be able to obtain and hold a Public Trust Clearance.
#AR
#NSS #tm#dl
Posted Salary Range
USD $50,000.00 - USD $50,000.00 /Yr.

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