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Collector Jobs (NOW HIRING)

Gravity Diagnostics

Collector

Pulaski, VA · On-site

$14 - $15.75/hr

Specimen Collector Department: Collector Reports to: Collector Supervisor Pay Group: Non-Exempt Schedule - Monday - Friday 6a-12p Temporary Job Summary: You will be responsible for specimen ...

University Health

Insurance Collector

San Antonio, TX

$19.30 - $28.75/hr

POSITION SUMMARY/RESPONSIBILITIES The Insurance Collector II is responsible for performing follow-up on outstanding patient accounts which includes reviewing payer websites and performing phone calls ...

University Health

Insurance Collector

San Antonio, TX · On-site

$19.30 - $28.75/hr

POSITION SUMMARY/RESPONSIBILITIES The Insurance Collector II is responsible for performing follow-up on outstanding patient accounts which includes reviewing payer websites and performing phone calls ...

University Health

Insurance Collector

San Antonio, TX

$19.30 - $28.75/hr

POSITION SUMMARY/RESPONSIBILITIES The Insurance Collector II is responsible for performing follow-up on outstanding patient accounts which includes reviewing payer websites and performing phone calls ...

University Health

Insurance Collector

San Antonio, TX · On-site

$19.30 - $28.75/hr

POSITION SUMMARY/RESPONSIBILITIES The Insurance Collector II is responsible for performing follow-up on outstanding patient accounts which includes reviewing payer websites and performing phone calls ...

University Health

Insurance Collector

San Antonio, TX

$19.30 - $28.75/hr

POSITION SUMMARY/RESPONSIBILITIES The Insurance Collector II is responsible for performing follow-up on outstanding patient accounts which includes reviewing payer websites and performing phone calls ...

Hendrick Health

Insurance Collector

Abilene, TX · On-site

JOB SUMMARY The Insurance Collector is responsible for all insurance follow-up on assigned accounts from the management team. The core responsibilities of an Insurance Collector include research ...

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Collector information

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$12

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$27

How much do collector jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for collector in the United States is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.88 per hour, depending on experience, location, and employer.

What is a collector?

A collector collects money owed on accounts for a company. This is not limited to outstanding debts, as these are usually passed on to another department or company. In this career, you instead remind customers and take payments for accounts. Qualifications include understanding FDCPA and other debt related regulations, using skip tracing technique, and active listening skills. Your job duties include making outbound calls or taking calls from consumer to ensure they make payments on their accounts. Experience is not usually required, but a customer service background can be beneficial.

What does a collector do?

A Collector is responsible for recovering overdue payments from individuals or businesses on behalf of creditors, such as banks, utility companies, or other organizations. Their duties include contacting debtors by phone, mail, or email, negotiating repayment plans, and maintaining records of collection activities. Collectors must follow regulations and ethical practices while seeking to resolve outstanding debts and help clients recover funds.

What are the key skills and qualifications needed to thrive as a collector, and why are they important?

To thrive as a Collector, you need a solid understanding of debt collection practices, negotiation skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, payment processing systems, and knowledge of regulations like the Fair Debt Collection Practices Act (FDCPA) are typically required. Strong communication, persistence, and conflict resolution abilities help build rapport with clients and resolve outstanding debts effectively. These skills are vital to maximize recoveries while maintaining compliance and positive client relationships.

What are some common challenges faced by collectors, and how can they effectively handle difficult customer interactions?

Collectors often encounter challenges such as dealing with unresponsive or distressed customers and meeting strict collection targets. Effective communication and empathy are crucial for building rapport and negotiating payment plans. Many organizations provide training in conflict resolution and compliance with legal regulations, which helps collectors maintain professionalism and protect both the company's and customers' interests. Peer support and regular team meetings also offer opportunities to share strategies and overcome obstacles together.

What is the difference between Collector vs Debt Collector?

AspectCollectorDebt Collector
Required CredentialsHigh school diploma or equivalent; sometimes certification in collectionsHigh school diploma; often similar certifications in collections
Work EnvironmentOffice setting, sometimes remote; interacts with clients and customersOffice or field; contacts debtors via phone, email, or in person
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, financial institutions
Common Search & ComparisonYesYes

Both Collector and Debt Collector roles involve recovering payments owed by customers. While they share similar credentials and work environments, a Collector typically works within a company to manage accounts receivable, whereas a Debt Collector often works for third-party agencies contacting debtors to recover overdue payments. Understanding these differences helps job seekers find the right role in the collections industry.

What jobs do collectors have?

Collectors work in various fields such as art, antiques, coins, stamps, and memorabilia, often working in museums, auction houses, retail stores, or private collections. They may be responsible for appraising, acquiring, cataloging, and preserving items, and often require knowledge of specific collecting areas and attention to detail.
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What are the most commonly searched types of Collector jobs?

The most popular types of Collector jobs are:

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What states have the most Collector jobs?

States with the most job openings for Collector jobs include:

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What are popular job titles related to Collector jobs?

For Collector jobs, the most frequently searched job titles are:

Collector jobs near you
Infographic showing various Collector job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $43,694 per year, or $21 per hour.

Insurance Collector

University Health

San Antonio, TX

Full-time

Re-posted 26 days ago

University Health System (San Antonio) rating

8.0

Company rating: 8.0 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

89th of 898 rated healthcare providers

Job description

POSITION SUMMARY/RESPONSIBILITIES

  • The Insurance Collector II is responsible for performing follow-up on outstanding patient accounts, which includes reviewing payer websites and performing phone calls to establish payment or denial timelines. The insurance collector will review their assigned Epic account worksques and process correspondence requests by payers and third-party associates. Responsible for reviewing accounts to ensure accurate billing and reimbursement. Identify payer issues affecting payment delays. The Insurance Collector must understand payer contracts and fee schedules.

EDUCATION/EXPERIENCE

  • A high school graduate or equivalent is required. A minimum of (1) year's experience in hospital or physician billing, administration, collections and/or auditing is required.
  • Must have knowledge of Texas Medicaid, Medicare, Commercial insurance programs.
  • Must possess strong interpersonal and communications skills

What University Health System (San Antonio) employees say

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