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Toll Booth Collector Jobs (NOW HIRING)

The Lee Group

Toll Collector -2nd Shift

Chesapeake, VA · On-site

$15.69/hr

Maintain a clean and organized toll booth and work area. Order supplies as needed. Perform other duties as assigned. Qualifications High school diploma or GED. At least one month of related work ...

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Toll Booth Collector information

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$5

$13

$15

How much do toll booth collector jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for toll booth collector in the United States is $13.22, according to ZipRecruiter salary data. Most workers in this role earn between $11.30 and $15.38 per hour, depending on experience, location, and employer.

What is a toll booth collector?

Toll booth collectors are employees responsible for collecting toll fees from drivers at toll plazas on highways, bridges, or tunnels. They process payments, issue receipts, and may provide change to motorists. Additionally, toll booth collectors often answer questions from drivers, monitor traffic flow, and ensure the proper operation of toll collection equipment. Their role is essential for maintaining the efficient collection of roadway usage fees and supporting transportation infrastructure funding.

What are some common challenges faced by toll booth collectors, and how can they be managed?

Toll Booth Collectors often encounter challenges such as dealing with high volumes of traffic, handling cash transactions efficiently, and interacting with a diverse range of drivers—some of whom may be in a hurry or frustrated. Remaining calm under pressure and maintaining excellent customer service skills are key. Additionally, adapting to shift work and staying alert during quieter periods are important aspects of the role. Proper training and support from supervisors can help address these challenges and ensure a safe, efficient environment.

What is the difference between Toll Booth Collector vs Toll Booth Attendant?

AspectToll Booth CollectorToll Booth Attendant
Required CredentialsHigh school diploma or equivalent; basic math skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentPaid station at toll booths, often outdoorsPaid station at toll booths, often outdoors
Employer & IndustryTransportation agencies, toll authoritiesTransportation agencies, toll authorities
Common Search & ComparisonYesYes

The main difference between a Toll Booth Collector and a Toll Booth Attendant lies in their job responsibilities. Toll Booth Collectors primarily focus on collecting toll fees and managing cash transactions, while Toll Booth Attendants may also assist drivers and provide customer service. Both roles are similar in work environment and required credentials, often overlapping in the transportation industry.

How much do toll booth collectors make?

Toll booth collectors typically earn an average hourly wage of around $13 to $15, which equates to approximately $27,000 to $31,000 annually for full-time work. Wages can vary based on experience, location, and employer, and the job often requires attention to detail and basic cash handling skills.

How to become a toll booth collector?

To become a toll booth collector, candidates typically need a high school diploma or equivalent and must pass a background check. On-the-job training is usually provided, and good communication skills and attention to detail are important for handling transactions and customer interactions.

What are the key skills and qualifications needed to thrive as a toll booth collector?

To thrive as a Toll Booth Collector, you need basic math skills, attention to detail, and a high school diploma or equivalent. Familiarity with cash registers, point-of-sale systems, and electronic toll collection equipment is typically required. Excellent customer service, patience, and effective communication help resolve issues and ensure a positive experience for drivers. These skills are vital for handling transactions accurately, maintaining efficiency, and providing courteous service in a fast-paced environment.

What states have the most Toll Booth Collector jobs?

States with the most job openings for Toll Booth Collector jobs include:

What job categories do people searching Toll Booth Collector jobs look for?

The top searched job categories for Toll Booth Collector jobs are:

Toll Booth Collector jobs near you
Infographic showing various Toll Booth Collector job openings in the United States as of August 2026, with employment types broken down into 50% Part Time, and 50% Nights. Highlights an 100% In-person job distribution, with an average salary of $27,499 per year, or $13.2 per hour.

Seasonal Toll Collector

Skyway Concession Company

Chicago, IL • On-site

$15 - $16.20/hr

Temporary

Re-posted 9 days ago

Job description

About the Skyway

Built by the City of Chicago in 1958, the Chicago Skyway Toll Bridge (“Skyway”) is a 7.8-mile toll road connecting the Indiana Toll Road to the Dan Ryan Expressway on Chicago’s South Side. A key feature of the Skyway is the half-mile-long steel truss “High Bridge,” which spans the Calumet River and Calumet Harbor—an important route for industrial shipping. The bridge’s main span is 650 feet long and provides 125 feet of vertical clearance.

  • Our Vision: To be the best operational toll road project in the United States, recognized for delivering exceptional value to our customers, partners, and community through operational excellence and sustainable long-term performance.
  • Our Mission: Our mission is simple: Provide the safest, most time-efficient, convenient, and reliable highway to and through Chicago.

Position Summary

At Skyway Concession Company LLC (SCC), we are guided by our core values: Safety, Ownership, Collaboration, Integrity & Stewardship, and Innovation. We look for team members who demonstrate these values every day. The Toll Collector reports to the Tolling Shift Supervisor and is responsible for safely and efficiently processing vehicles traveling through the Skyway by collecting tolls and assisting customers. This role requires following established procedures, handling cash accurately, and using sound judgment to address unusual situations in the lane. Errors can impact operations, financial accuracy, and customer experience. Work is performed primarily in a toll booth, with exposure to weather, noise, and vehicle fumes. This role requires standing for extended periods, reaching and turning while handling transactions, and occasionally walking between lanes to assist customers or adjust assignments. The position can be fast-paced and stressful during high traffic volumes and requires strong focus and manual dexterity.

Essential Functions (Duties and Responsibilities)

  • Provide courteous and professional customer service to motorists
  • Collect tolls accurately and provide correct change
  • Ensure proper vehicle classification and axle counts
  • Open, operate, and close traffic lanes following procedures
  • Monitor safety and security conditions and take appropriate action
  • Record and report all toll transactions accurately
  • Count and reconcile cash drawers at the start and end of each shift
  • Deposit cash in designated toll plaza safes
  • Complete daily reports and required documentation
  • Keep traffic lanes clear and safe when logging in and out of terminals
  • Follow procedures for emergencies, oversized vehicles, and unusual situations
  • Resolve issues such as unpaid tolls, misclassifications, and payment problems
  • Assist customers with credit card transactions and electronic tolling issues
  • Provide directions and share current road condition information
  • Enter accurate data into lane terminals
  • Respond quickly and effectively in emergency situations
  • Perform other duties as assigned

Qualifications (Knowledge, Skills, Abilities (KSA), and Competencies)

  • High school diploma, GED, or equivalent experience
  • 1–2 years of customer service, positive and professional customer-focused attitude, and experience in toll collection and cashiering
  • Cash-handling experience and the ability to follow cash-handling procedures accurately
  • Familiarity with electronic toll systems (e.g., I-Pass)
  • Strong communication and interpersonal skills
  • Ability to remain calm and professional under pressure
  • Ability to make quick, sound decisions in emergencies
  • Knowledge of local roads and directions
  • Strong attention to detail in completing reports and forms. Strong communication, teamwork, and problem-solving skills
  • Dependable, safety-focused, and detail-oriented
  • Experience in conflict resolution and de-escalation

Work Environment and Physical Demands

This position is primarily performed in a toll booth and outdoor environment. Employees must regularly stand, communicate, and use equipment to process transactions.

  • May require standing for long periods and walking between lanes
  • Occasional lifting up to 25 pounds
  • Exposure to weather, traffic noise, and fumes
  • Reasonable accommodation may be provided for individuals with disabilities

Risk, Health, Safety, Environment & Quality

All employees are expected to support SCC’s commitment to safety, environmental responsibility, and regulatory compliance. This includes following safety procedures, reporting hazards immediately, and contributing to a safe and secure workplace.

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