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Recovery Collector Jobs (NOW HIRING)

OneMain Financial

Recovery Collector

West Valley City, UT · On-site

$15.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At OneMain, Recovery Collectors work with existing customers to help them fulfill their financial commitments. They work directly with customers to set up repayments or settle account balances ...

OneMain Financial

Recovery Collector

West Valley City, UT · On-site

$15.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At OneMain, Recovery Collectors work with existing customers to help them fulfill their financial commitments. They work directly with customers to set up repayments or settle account balances ...

Energy Service Experts

Debt Collector

Houston, TX · On-site

$19 - $22/hr

The Asset Recovery Collector will be detail-oriented, dependable, productive, and have strong work ethics and organizational skills, with the ability to manage complex account balances, resolve ...

Spruce Power

Debt Collector

Houston, TX · On-site

The Asset Recovery Collector will be detail-oriented, dependable, productive, and have strong work ethics and organizational skills, with the ability to manage complex account balances, resolve ...

Connexus Credit Union

Charge Off Recovery Collector

$17.50 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our Charge Off Recovery Collectors are responsible for working accounts after they have reached a charged off status. From there, there are three courses of action, which could include payment plans ...

PNP Recovery

Recovery Monitor

Dresden, OH · On-site

PNP Recovery is dedicated to providing exceptional recovery services to our clients. We specialize in recovery services, ensuring that our clients receive the support they need. Our team is committed ...

PNP Recovery

Recovery Monitor

Xenia, OH · On-site

$16 - $20/hr

PNP Recovery is dedicated to providing exceptional recovery services to our clients. We specialize in recovery services, ensuring that our clients receive the support they need. Our team is committed ...

PNP Recovery

Recovery Monitor

Dresden, OH · On-site

$16 - $18/hr

PNP Recovery is dedicated to providing exceptional recovery services to our clients. We specialize in recovery services, ensuring that our clients receive the support they need. Our team is committed ...

PNP Recovery

Recovery Monitor

Xenia, OH · On-site

PNP Recovery is dedicated to providing exceptional recovery services to our clients. We specialize in recovery services, ensuring that our clients receive the support they need. Our team is committed ...

Paramount Recovery Service

Recovery Agent

Oxnard, CA · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Paramount Recovery Services Inc. Paramount is the leading direct asset resolution company in America. Powered by state-of-the-art LPR technology, we value the smooth transition of assets, no ...

Granite Recovery Centers

Recovery Support Specialist

Derry, NH

$16.25 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Recovery Support Specialist is responsible for daily observations of each assigned patient and the completion of all daily notes into the patient's EMR. Recovery Support Specialist help guide the ...

Granite Recovery Centers

Recovery Support Specialist

Effingham, NH

$15.75 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Recovery Support Specialist is responsible for daily observations of each assigned patient and the completion of all daily notes into the patient's EMR. Recovery Support Specialist help guide the ...

Granite Recovery Centers

Recovery Support Specialist

Salem, NH

$16 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Recovery Support Specialist is responsible for daily observations of each assigned patient and the completion of all daily notes into the patient's EMR. Recovery Support Specialist help guide the ...

Granite Recovery Centers

Recovery Support Specialist

Derry, NH

$16.25 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Description Full Time - Recovery Support Specialist Our Recovery Support Staff team works hands-on with clients on a non-clinical basis throughout the duration of the clients stay. RSS is tasked with ...

Granite Recovery Centers

Recovery Support Specialist

Effingham, NH

$15.75 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Description Full Time - Recovery Support Specialist Our Recovery Support Staff team works hands-on with clients on a non-clinical basis throughout the duration of the clients stay. RSS is tasked with ...

Granite Recovery Centers

Recovery Support Specialist

Salem, NH

$16 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Description Full Time - Recovery Support Specialist Our Recovery Support Staff team works hands-on with clients on a non-clinical basis throughout the duration of the clients stay. RSS is tasked with ...

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Recovery Collector information

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How much do recovery collector jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for recovery collector in the United States is $17.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Recovery Collector vs Debt Collector?

AspectRecovery CollectorDebt Collector
Required CredentialsHigh school diploma; sometimes relevant certificationsHigh school diploma; often similar certifications
Work EnvironmentOffice setting, field visits, call centersCall centers, office, field visits
Industry UsageFinancial institutions, collection agenciesDebt collection agencies, financial services
Job FocusRecovering overdue accounts, negotiating paymentsCollecting unpaid debts, contacting debtors

Recovery Collectors and Debt Collectors share similar roles in recovering overdue payments, often working in similar environments and requiring comparable credentials. Recovery Collectors may focus more on negotiating and recovering specific accounts, while Debt Collectors generally handle a broader range of unpaid debts. Both roles are essential in the debt recovery industry and often overlap in daily tasks and employer usage.

What is a recovery collector?

Recovery Collectors are professionals responsible for contacting individuals or businesses to recover overdue payments on accounts or loans. Their main duties include negotiating repayment plans, informing debtors of their outstanding balances, and maintaining records of collection activities. They often work for collection agencies, banks, or other financial institutions, and must follow legal and ethical guidelines while handling sensitive financial information. Recovery Collectors play a key role in helping organizations minimize financial losses due to unpaid debts.

What are some common challenges faced by recovery collectors, and how can they be effectively managed?

Recovery Collectors frequently encounter challenges such as unresponsive debtors, high call volumes, and the need to balance assertiveness with empathy. Building strong communication skills and staying organized are key to overcoming these obstacles. Many organizations provide regular training and support, encouraging collectors to use negotiation techniques and digital tools that streamline their workflow. Collaborating with team members and supervisors also helps in sharing strategies and maintaining motivation, especially when dealing with difficult cases.

What are the key skills and qualifications needed to thrive as a recovery collector, and why are they important?

To thrive as a Recovery Collector, you need a solid understanding of debt collection laws, negotiation techniques, and account management, often supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and skip-tracing tools is typically required. Strong communication, persistence, and problem-solving skills help build rapport with debtors and resolve payment issues effectively. These abilities ensure the successful recovery of outstanding debts while maintaining compliance and positive customer relationships.
Who are the top companies hiring for Recovery Collector jobs? The top employers for Recovery Collector jobs are:
Recovery Collector jobs near you

Recovery Collector

OneMain Financial

West Valley City, UT • On-site

$15.25 - $19.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

OneMain Financial rating

7.4

Company rating: 7.4 out of 10

Based on 101 frontline employees who took The Breakroom Quiz

117th of 150 rated financial services

Job description

At OneMain, Recovery Collectors work with existing customers to help them fulfill their financial commitments. They work directly with customers to set up repayments or settle account balances, offering suitable products or services to meet their needs. Additionally, they engage with customers who are nearing the end of their lease to facilitate either the purchase or return of the vehicle. Using skip tracing cools, Recovery Collectors connect with customers to address outstanding account balances and ensure timely resolution.
In the Role:
  • Help customers with financial servicing needs through inbound and outbound contact, utilizing negotiation skills to resolve account matters
  • Work with customers in a consultative manner, following all applicable laws, policies, and procedures
  • Prepare and mail Notice of Deficiency letters, affidavits for third-party collectors and legal teams, and garnishment paperwork for applicable parties, including court clerks, constables, and account employers.
  • Investigate, research, and track consumer information using online skip-tracing tools
  • Work together as both team member and individual contributor in a goal-oriented environment to meet personal and team targets
  • Determine account eligibility to transfer to appropriate third-party collection agencies

Requirements
  • High School Diploma or GED
  • At least 1 year of experience in customer service, collections, or related field, with a focus on utilizing negotiation and influencing skills

Preferred
  • Experience in collections call center environment, preferable within the automotive or financial services industry
  • Active listening and communication
  • Skilled at achieving and exceeding goals
  • Ability to thrive in a fast-paced team environment

Location: On Site - West Valley City, UT
Work Schedule:
The average work week is Monday through Friday from 9a-6p. The schedule includes one rotating Saturday every 6 to 8 weeks.
Who we Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:
  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
  • Up to 4% matching 401(k)
  • Employee Stock Purchase Plan (10% share discount)
  • Tuition reimbursement
  • Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date)
  • Paid sick leave as determined by state or local ordinance, prorated based on start date
  • Paid holidays (7 days per year, based on start date)
  • Paid volunteer time (3 days per year, prorated based on start date)

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

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