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Recovery Collector Jobs (NOW HIRING)

Paramount Recovery Service

Recovery Agent

Signal Hill, CA · On-site

$45K - $100K/yr

About Paramount Recovery Services Inc. Paramount is the leading direct asset resolution company in America. Powered by state-of-the-art LPR technology, we value the smooth transition of assets, no ...

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Recovery Collector information

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$11

$17

$25

How much do recovery collector jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for recovery collector in the United States is $17.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Recovery Collector vs Debt Collector?

AspectRecovery CollectorDebt Collector
Required CredentialsHigh school diploma; sometimes relevant certificationsHigh school diploma; often similar certifications
Work EnvironmentOffice setting, field visits, call centersCall centers, office, field visits
Industry UsageFinancial institutions, collection agenciesDebt collection agencies, financial services
Job FocusRecovering overdue accounts, negotiating paymentsCollecting unpaid debts, contacting debtors

Recovery Collectors and Debt Collectors share similar roles in recovering overdue payments, often working in similar environments and requiring comparable credentials. Recovery Collectors may focus more on negotiating and recovering specific accounts, while Debt Collectors generally handle a broader range of unpaid debts. Both roles are essential in the debt recovery industry and often overlap in daily tasks and employer usage.

What are Recovery Collectors?

Recovery Collectors are professionals responsible for contacting individuals or businesses to recover overdue payments on accounts or loans. Their main duties include negotiating repayment plans, informing debtors of their outstanding balances, and maintaining records of collection activities. They often work for collection agencies, banks, or other financial institutions, and must follow legal and ethical guidelines while handling sensitive financial information. Recovery Collectors play a key role in helping organizations minimize financial losses due to unpaid debts.

What are some common challenges faced by Recovery Collectors, and how can they be effectively managed?

Recovery Collectors frequently encounter challenges such as unresponsive debtors, high call volumes, and the need to balance assertiveness with empathy. Building strong communication skills and staying organized are key to overcoming these obstacles. Many organizations provide regular training and support, encouraging collectors to use negotiation techniques and digital tools that streamline their workflow. Collaborating with team members and supervisors also helps in sharing strategies and maintaining motivation, especially when dealing with difficult cases.

What are the key skills and qualifications needed to thrive as a Recovery Collector, and why are they important?

To thrive as a Recovery Collector, you need a solid understanding of debt collection laws, negotiation techniques, and account management, often supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and skip-tracing tools is typically required. Strong communication, persistence, and problem-solving skills help build rapport with debtors and resolve payment issues effectively. These abilities ensure the successful recovery of outstanding debts while maintaining compliance and positive customer relationships.
Who are the top companies hiring for Recovery Collector jobs? The top employers for Recovery Collector jobs are:
Recovery Collector jobs near you
Recovery Support Specialist

Recovery Support Specialist

Boca Recovery Center

Springfield, MA

$16 - $20/hr

Full-time

Medical, Retirement, PTO

Posted 21 days ago

Job description

Recovery Support Specialist (RSS)

Boca Recovery Center Website

Location: On Site - Springfield, MA
Department: Operations

SHIFT : Full Time - 1st, 2nd, and 3rd.
Reports to: DOO
Salary: Competitive, based on experience and qualifications

About Boca Recovery Center

Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts, we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery.

Position Overview

Recovery Support Specialist (RSS) plays a critical role in supporting the daily operations of the Housing Department and ensuring the safety, structure, and well-being of clients within a residential setting. The ideal candidate will be compassionate, dependable, and capable of maintaining a therapeutic environment conducive to recovery.

Requirements

Key Responsibilities

  • Client Monitoring & Support
  • Driving Eligibility (Company Vehicle Use): This position requires approval under our company insurance policy to operate a company vehicle. Candidates must have a driving history that meets our insurance requirements.
  • Attend to the day-to-day operations of the Housing Department.
  • Supervise all client activities and ensure adherence to the daily schedule.
  • Make routine rounds and document appropriately.
  • Provide immediate support for client concerns and ensure their immediate needs are addressed.
  • Redirect clients respectfully when necessary to maintain order and safety.
  • Observe and conduct Urine Drug Screens.
  • Observe self-administration of client medications and document in Medication Observation Records (MORs).

Communication & Documentation

  • Communicate all client concerns clearly and document as required.
  • Report all adverse client behaviors and emergent situations in a calm and organized manner.
  • Document all unsafe conditions and communicate necessary repairs to the Lead RSS.
  • Maintain accurate shift reports and other required documentation.

Facility Maintenance & Safety

  • Ensure the physical residence is maintained per State of Massachusetts Department of Health standards.
  • Uphold company operational systems including cleanliness of residential and clinical buildings.
  • Identify and report any unsafe conditions or needed repairs promptly.
  • Team Collaboration & Training
  • Work cohesively with all departments to ensure client safety and care.
  • Assist in training new RSS staff.
  • Communicate department needs to the Administrator.
  • Attend all scheduled meetings and training sessions.
  • Facilitate client groups under the supervision of the Administrator and Director of Substance Abuse Counseling Services.

Qualifications / Required Experience

  • A minimum of 1-2 years of experience in a behavioral health, addiction recovery, or residential care setting preferred.
  • Ability to remain awake and alert during all working hours.
  • Knowledge of or willingness to be trained in observing UDS and medication self-administration procedures.
  • CPR certification required (or must be obtained within 30 days of hire).
  • Knowledge of Joint Commission requirements preferred.

Essential Skills & Attributes

  • Clear communication skills with clients, co-workers, and supervisors.
  • Basic computer literacy for documentation and reporting.
  • Strong organizational and time management abilities.
  • Ability to follow directives and complete tasks thoroughly.
  • Self-motivated, goal-oriented, and capable of working independently or as part of a team.
  • Maintains professional boundaries and ethical conduct at all times.
  • Positive attitude and high emotional resilience.

Benefits

Boca Recovery Center offers a comprehensive benefits package, including:

  • Health Insurance
  • Retirement Plans
  • Disability Coverage
  • Paid Time Off
  • Professional Development Opportunities
  • State-Required Trainings

Join Boca Recovery Center and contribute to a meaningful mission: helping individuals build lasting recovery in a supportive and professionally rewarding environment.

Apply