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Recovery Collector Jobs (NOW HIRING)

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Recovery Collector information

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$11

$17

$25

How much do recovery collector jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for recovery collector in the United States is $17.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Recovery Collector vs Debt Collector?

AspectRecovery CollectorDebt Collector
Required CredentialsHigh school diploma; sometimes relevant certificationsHigh school diploma; often similar certifications
Work EnvironmentOffice setting, field visits, call centersCall centers, office, field visits
Industry UsageFinancial institutions, collection agenciesDebt collection agencies, financial services
Job FocusRecovering overdue accounts, negotiating paymentsCollecting unpaid debts, contacting debtors

Recovery Collectors and Debt Collectors share similar roles in recovering overdue payments, often working in similar environments and requiring comparable credentials. Recovery Collectors may focus more on negotiating and recovering specific accounts, while Debt Collectors generally handle a broader range of unpaid debts. Both roles are essential in the debt recovery industry and often overlap in daily tasks and employer usage.

What are Recovery Collectors?

Recovery Collectors are professionals responsible for contacting individuals or businesses to recover overdue payments on accounts or loans. Their main duties include negotiating repayment plans, informing debtors of their outstanding balances, and maintaining records of collection activities. They often work for collection agencies, banks, or other financial institutions, and must follow legal and ethical guidelines while handling sensitive financial information. Recovery Collectors play a key role in helping organizations minimize financial losses due to unpaid debts.

What are some common challenges faced by Recovery Collectors, and how can they be effectively managed?

Recovery Collectors frequently encounter challenges such as unresponsive debtors, high call volumes, and the need to balance assertiveness with empathy. Building strong communication skills and staying organized are key to overcoming these obstacles. Many organizations provide regular training and support, encouraging collectors to use negotiation techniques and digital tools that streamline their workflow. Collaborating with team members and supervisors also helps in sharing strategies and maintaining motivation, especially when dealing with difficult cases.

What are the key skills and qualifications needed to thrive as a Recovery Collector, and why are they important?

To thrive as a Recovery Collector, you need a solid understanding of debt collection laws, negotiation techniques, and account management, often supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and skip-tracing tools is typically required. Strong communication, persistence, and problem-solving skills help build rapport with debtors and resolve payment issues effectively. These abilities ensure the successful recovery of outstanding debts while maintaining compliance and positive customer relationships.
Who are the top companies hiring for Recovery Collector jobs? The top employers for Recovery Collector jobs are:
Recovery Support Specialist

Recovery Support Specialist

Recovery Centers of America

Danvers, MA • On-site

$18/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago


Recovery Centers of America rating

5.3

Company rating: 5.3 out of 10

Based on 22 frontline employees who took The Breakroom Quiz


Job description


Pay:$18/hour + Shift Differentials
2nd Shift:3:00pm - 11:30pm (+$1/hrevening differential)

24hrs/week (0.6 FTE)

Every other weekend availabilityrequired

Are you passionate about helping individuals reclaim their lives from addiction? As aRecovery Support Specialist (RSS)at Recovery Centers of America (RCA), you will be an integral part of the patient care team, providing direct support to individuals in treatment for substance use disorders. Your role is vital in ensuring a safe, structured, and supportive environment where patients can focus on their recovery journey.

What You'll Do

As a Recovery Support Specialist at RCA, you will:

  • Monitor patient activities, provides safety checks throughout shift, completes documentation to include but not limited to, rounds sheet, End of Shift reports; records patient behavior.
  • Participate in direct patient care including ensuring patient safety, interacting therapeutically.Assistsin the activities ofpatientsdaily schedule.
  • Partner with Clinical staff to conduct a welcoming New Patient Orientation
  • Aid and instruct patients in facilitation and presentation of the RCA Clinical Curriculum with corresponding notes in medical records system.
  • Understand the principles of 12-Step Programs and how they apply to the recovery process.

What We're Looking For

  • Ahigh school diploma or equivalentrequired.
  • One year of experiencein addiction services or behavioral health preferred but notrequired.
  • Strongorganizational skillsand the ability toprioritize tasksin a fast-paced environment.
  • Familiarity withbehavior modification techniquesand12-step recovery principles.
  • A commitment tomaintainingconfidentialityand professionalism in all patient interactions.

Why Choose RCA?

We understand that providing excellent patient care starts with taking care of our team.

That'swhy we offer:

  • Competitive compensationwith shift differentials.
  • Comprehensive benefits packages, encompassing medical, dental, vision, and 401(k) plans.
  • Professional development opportunitiesthrough ongoing training and advancement programs.
  • Asupportive and inclusive workplace culturewhere many of our team members share a deep personal connection to recovery.

About Recovery Centers of America

Drug addiction treatment works, and substance abuse recovery is possible. The tens of thousands of happy, healthy individuals who began their journeys at Recovery Centers of America arethe livingproof.

In 2013, Recovery Centers of America (RCA) announced a goal: Save one million lives from the disease of addiction.We'reworking fast and hard to fulfill that promise, with over 11 facilities that offer evidence-based inpatient, outpatient, and medication-assisted treatment 24 hours a day,365 daysa year.

Former Patient Statement

Please note: A former patient may not be hired at the same location where they were treated until a minimum of one year has elapsed since the completion of their treatment at that location. Former patients may beconsidered foremployment at locations within RCA other than where they were treated within a year after treatment.

EEOC

Recovery Centers of America (RCA)providesequal opportunity in employment and in the provision of services. We are committed to ensuring equal employment opportunity without discrimination or harassment on the basis of race (including hair type, texture, or style), color, religion or religious creed, sex (including pregnancy, childbirth, breastfeeding, sex assigned at birth, gender identity or expression, affectional or sexual orientation, and differences in sex development), age (40 and over), ancestry, national origin (including Limited English Proficiency), disability, genetic information, veteran status, marital status, citizenship, or any other characteristic protected by applicable federal, state, or local law.

State Specific Responsibilities:

Follows organizational cybersecurity policies, including acceptable use, password management, and multi-factor authentication requirements. Immediately reports suspected security incidents, unauthorized access, or data breachesin accordance withcompany policy and regulatory requirements. Maintains strict confidentiality of PHI and adheres to the principle of least privilege, accessing only the minimum necessary datarequiredto perform job functions.


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About Recovery Centers of America

Sourced by ZipRecruiter

Recovery Centers of America (RCA) is a ground-breaking addiction and mental health treatment provider, setting the standard when it comes to accessible, affordable, and effective care. RCA understands the heartache, damage, and pain substance use disorder causes a person as well as their family and friends. Not only do we believe that addiction treatment should be affordable, accessible, and evidence-based, but our driven, compassionate, and dedicated employees make those beliefs a reality.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

King of Prussia, PA, US

Year founded

2015