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$25

How much do recovery collector jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for recovery collector in the United States is $17.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Recovery Collector vs Debt Collector?

AspectRecovery CollectorDebt Collector
Required CredentialsHigh school diploma; sometimes relevant certificationsHigh school diploma; often similar certifications
Work EnvironmentOffice setting, field visits, call centersCall centers, office, field visits
Industry UsageFinancial institutions, collection agenciesDebt collection agencies, financial services
Job FocusRecovering overdue accounts, negotiating paymentsCollecting unpaid debts, contacting debtors

Recovery Collectors and Debt Collectors share similar roles in recovering overdue payments, often working in similar environments and requiring comparable credentials. Recovery Collectors may focus more on negotiating and recovering specific accounts, while Debt Collectors generally handle a broader range of unpaid debts. Both roles are essential in the debt recovery industry and often overlap in daily tasks and employer usage.

What are Recovery Collectors?

Recovery Collectors are professionals responsible for contacting individuals or businesses to recover overdue payments on accounts or loans. Their main duties include negotiating repayment plans, informing debtors of their outstanding balances, and maintaining records of collection activities. They often work for collection agencies, banks, or other financial institutions, and must follow legal and ethical guidelines while handling sensitive financial information. Recovery Collectors play a key role in helping organizations minimize financial losses due to unpaid debts.

What are some common challenges faced by Recovery Collectors, and how can they be effectively managed?

Recovery Collectors frequently encounter challenges such as unresponsive debtors, high call volumes, and the need to balance assertiveness with empathy. Building strong communication skills and staying organized are key to overcoming these obstacles. Many organizations provide regular training and support, encouraging collectors to use negotiation techniques and digital tools that streamline their workflow. Collaborating with team members and supervisors also helps in sharing strategies and maintaining motivation, especially when dealing with difficult cases.

What are the key skills and qualifications needed to thrive as a Recovery Collector, and why are they important?

To thrive as a Recovery Collector, you need a solid understanding of debt collection laws, negotiation techniques, and account management, often supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and skip-tracing tools is typically required. Strong communication, persistence, and problem-solving skills help build rapport with debtors and resolve payment issues effectively. These abilities ensure the successful recovery of outstanding debts while maintaining compliance and positive customer relationships.
Who are the top companies hiring for Recovery Collector jobs? The top employers for Recovery Collector jobs are:
Recovery Collector jobs near you
Recovery Support Specialist

Recovery Support Specialist

Recovery Centers of America

Devon, PA

$15.75 - $19.50/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 13 hours ago

Recovery Centers of America rating

5.3

Company rating: 5.3 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Recovery Support Specialist
Salary:
Schedule:
Are you passionate about helping individuals reclaim their lives from addiction? As a Recovery Support Specialist (RSS) at Recovery Centers of America (RCA), you will be an integral part of the patient care team, providing direct support to individuals in treatment for substance use disorders. Your role is vital in ensuring a safe, structured, and supportive environment where patients can focus on their recovery journey.
What You'll Do
As a Recovery Support Specialist at RCA, you will:
* Monitor and support patient activities, ensuring safety through regular checks and observations.
* Engage directly with patients, facilitating therapeutic interactions, group sessions, and scheduled activities.
* Assist with admissions and discharges, including processing belongings, documentation, and patient orientation.
* Support crisis intervention through verbal de-escalation and against-advice interventions.
* Facilitate patient movement within the facility and assist in coordinating attendance for clinical and medical appointments.
* Maintain accurate documentation of patient interactions, safety checks, and incidents.
What We're Looking For
* A high school diploma or equivalent.
* One year of experience in addiction services or behavioral health preferred.
* Strong organizational skills and the ability to prioritize tasks in a fast-paced environment.
* Familiarity with behavior modification techniques and 12-step recovery principles.
* A commitment to maintaining confidentiality and professionalism in all patient interactions.
Why Choose RCA?
We understand that providing excellent patient care starts with taking care of our team.
That's why we offer:
* Competitive compensation.
* Flexible scheduling options, including full-time, part-time, and per diem positions.
* Comprehensive benefits packages, encompassing medical, dental, vision, and 401(k) plans.
* Professional development opportunities through ongoing training and advancement programs.
* A supportive and inclusive workplace culture where many of our team members share a deep personal connection to recovery.

About Recovery Centers of America
Founded in 2015, RCA has treated over 77,000 patients and is on a mission to save one million lives from the disease of addiction. Our treatment centers operate 24/7, providing compassionate, evidence-based care. Many of our team members have walked the path of recovery themselves, bringing a level of understanding and support that makes RCA a uniquely impactful place to work**.
**A former patient may not be hired at the same location where they were treated until a minimum of one year has elapsed since the completion of their treatment at that location. Former patients may be considered for employment at locations within RCA other than where they were treated within a year after treatment.
Recovery Centers of America (RCA) provides equal opportunity in employment and in the provision of services. We are committed to ensuring equal employment opportunity without discrimination or harassment on the basis of race (including hair type, texture, or style), color, religion or religious creed, sex (including pregnancy, childbirth, breastfeeding, sex assigned at birth, gender identity or expression, affectional or sexual orientation, and differences in sex development), age (40 and over), ancestry, national origin (including Limited English Proficiency), disability, genetic information, veteran status, marital status, citizenship, or any other characteristic protected by applicable federal, state, or local law.
All employees must follow organizational cybersecurity policies, including acceptable use, password management, and multi-factor authentication requirements. They immediately report suspected security incidents, unauthorized access, or data breaches in accordance with company policy and regulatory requirements and maintain strict confidentiality of PHI and adhere to the principle of least privilege, accessing only the minimum necessary data required to perform job functions.
If you or a loved one is struggling with addiction, don't wait, call or text us now at 1-800-RECOVERY.

What Recovery Centers of America employees say

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About Recovery Centers of America

Sourced by ZipRecruiter

Recovery Centers of America (RCA) is a ground-breaking addiction and mental health treatment provider, setting the standard when it comes to accessible, affordable, and effective care. RCA understands the heartache, damage, and pain substance use disorder causes a person as well as their family and friends. Not only do we believe that addiction treatment should be affordable, accessible, and evidence-based, but our driven, compassionate, and dedicated employees make those beliefs a reality.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

King of Prussia, PA, US

Year founded

2015

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