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Inbound Collector Jobs (NOW HIRING)

Praxair

Collector - Outbound

Ankeny, IA · On-site

$16 - $21.25/hr

Collector - Outbound Location: Ankeny, IA Linde Gas & Equipment Inc. is seeking an Outbound ... Answer inbound phone calls from internal and external customers * Process payments * Make credit ...

SC State Credit Union

Collector

Columbia, SC · On-site

$15.75 - $21/hr

You'll handle inbound and outbound calls, focusing on building rapport and understanding each ... What we're looking for in a Collector To excel as a Collector at SC State Credit Union, you'll need ...

SC State Credit Union

Collector

Columbia, SC · On-site

$16.78 - $19.71/hr

You'll handle inbound and outbound calls, focusing on building rapport and understanding each ... What we're looking for in a Collector To excel as a Collector at SC State Credit Union, you'll need ...

SC State Federal Credit Union

Collector

Columbia, SC

$15.75 - $21/hr

You'll handle inbound and outbound calls, focusing on building rapport and understanding each ... What we're looking for in a Collector To excel as a Collector at SC State Credit Union, you'll need ...

28 Technologies LLC

Collector

Grand Rapids, MI · On-site

$15.75 - $21/hr

Collector Position Stenger & Stenger, founded in 1994 in Grand Rapids, MI, is a fast-growing ... Handling inbound and outbound collections calls efficiently and effectively * Effectively analyzing ...

Lloyd & McDaniel, PLC

Legal Collector

Louisville, KY

$30K - $38K/yr

```html Legal Collector Location: Louisville, KY, 40222 Job Summary We are seeking a motivated and ... The ideal candidate will be responsible for conducting inbound and outbound collection calls ...

The GOAL Family of Companies

Collector

Sioux Falls, SD · On-site

$1K/day

Collector Position in Sioux Falls, SD Ready to make a difference with every call? Join our dynamic ... Support inbound borrower service interactions * Document all activities transacted with/on Launch ...

Lloyd & McDaniel

Legal Collector

Louisville, KY · On-site

$30K - $38K/yr

Legal Collector Location: Louisville, KY, 40222 Job Summary We are seeking a motivated and results ... The ideal candidate will be responsible for conducting inbound and outbound collection calls ...

The Goal Family of Companies

Collector

Sioux Falls, SD · On-site

$1K/day

Monday-Friday 12:30-9pm (This shift qualifies for 15% shift differential on ALL hours!) Collector I ... Support inbound borrower service interactions * Document all activities transacted with/on Launch ...

Goal Solutions

Collector

Sioux Falls, SD · On-site

$1K/day

Monday-Friday 12:30-9pm (This shift qualifies for 15% shift differential on ALL hours!) Collector I ... Support inbound borrower service interactions * Document all activities transacted with/on Launch ...

The Goal Family of Companies

Collector

Sioux Falls, SD · On-site

$1K/day

Monday-Friday 12:30-9pm (This shift qualifies for 15% shift differential on ALL hours!) Collector I ... Support inbound borrower service interactions * Document all activities transacted with/on Launch ...

Stenger & Stenger PC

Collector

Grand Rapids, MI · On-site

$16.25 - $21.75/hr

As a Collector at the Firm, your primary duties will include ... Handling inbound and outbound collections calls efficiently and effectively * Effectively analyzing ...

Stenger & Stenger PC

Collector

Grand Rapids, MI · On-site

$16.25 - $21.75/hr

As a Collector at the Firm, your primary duties will include ... Handling inbound and outbound collections calls efficiently and effectively * Effectively analyzing ...

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How much do inbound collector jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for inbound collector in the United States is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Inbound Collector, and why are they important?

To thrive as an Inbound Collector, you need strong communication skills, problem-solving abilities, and a basic understanding of financial and billing processes, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and payment processing tools is typically required. Patience, negotiation skills, and resilience are crucial soft skills for managing challenging conversations with customers. These skills help ensure effective debt resolution, maintain positive customer relationships, and support timely revenue recovery for the organization.

What are some common challenges faced by Inbound Collectors, and how can they effectively address them?

Inbound Collectors often encounter challenges such as handling difficult or distressed customers, meeting collection targets, and navigating complex account scenarios. To address these, it is important to develop strong communication and negotiation skills, remain patient and empathetic, and stay up-to-date on company policies and compliance regulations. Many organizations provide training and mentoring to help collectors manage stress, improve customer interactions, and achieve performance goals. Collaborating with team members and supervisors can also provide valuable support when dealing with particularly challenging cases.

What are Inbound Collectors?

Inbound Collectors are professionals who handle incoming calls from customers regarding overdue payments or outstanding balances. Their primary responsibility is to assist customers in resolving their debts by negotiating payment plans, answering account questions, and providing support throughout the repayment process. Unlike outbound collectors, who initiate contact with debtors, Inbound Collectors respond to customers who reach out voluntarily or in response to previous communications. They must have strong communication, problem-solving, and customer service skills to help customers find workable solutions while ensuring company policies are followed.

What is the difference between Inbound Collector vs Outbound Collector?

AspectInbound CollectorOutbound Collector
Primary RoleHandles incoming customer calls to collect overdue paymentsContacts customers proactively to recover overdue payments
Work EnvironmentCall centers, customer service settingsField visits or outbound call centers
Required SkillsCommunication, negotiation, patiencePersuasion, persistence, negotiation
Common CertificationsDebt collection certification, customer service trainingDebt collection certification, negotiation skills

Inbound Collectors primarily handle incoming calls from customers regarding overdue payments, focusing on resolving issues and negotiating repayment plans. Outbound Collectors proactively contact customers to recover debts, often through calls or visits. Both roles require strong communication and negotiation skills, but their work environments and daily tasks differ significantly.

More about Inbound Collector jobs
What job categories do people searching Inbound Collector jobs look for? The top searched job categories for Inbound Collector jobs are:
Inbound Collector jobs near you
Infographic showing various Inbound Collector job openings in the United States as of May 2026, with employment types broken down into 93% Full Time, 2% Part Time, 4% Contract, and 1% Nights. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $43,694 per year, or $21 per hour.
Collector - Outbound

Collector - Outbound

Praxair

Ankeny, IA • On-site

$16 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Linde Gas & Equipment Inc. 

Collector - Outbound

Location: Ankeny, IA

Linde Gas & Equipment Inc. is seeking an Outbound Collector to join our team located in Ankeny, IA. Outbound Collectors will be responsible for the investigations and analysis of credit information while working within established guidelines. Outbound Collectors will resolve moderately complex credit problems but may request assistance on highly sensitive accounts. The Outbound Collector will contact customers regarding delinquent payments and assists in the collection of past due accounts.

What we offer you!

  • Competitive compensation

  • Comprehensive benefits plan (medical, dental, vision and more)

  • 401(k) retirement savings plan

  • Paid time off (vacation, holidays, PTO)

  • Employee discount programs

  • Career growth opportunities

  • Additional compensation may vary depending on the position and organizational level

What you will be doing:What you will be doing: What you will be doing:(1st shift)

  • Answer inbound phone calls from internal and external customers
  • Process payments
  • Make credit release decisions following procedures as stated in The Linde Gas & Equipment Inc. way
  • Refer customer disputes to field personnel for final resolution
  • Make payment arrangements on delinquent accounts
  • Perform outbound collections calls in support of credit release procedures
  • Escalate customer disputes and collections situations as necessary
  • Assist team in meeting inbound service level standards
  • Other duties as assigned

What makes you great:

  • HS diploma/GED required
  • 2 years Credit & Collections experience
  • Handling inbound calls in a fast-paced environment
  • Computer experience in Word and Excel
  • Customer service skills
  • Effective verbal communication skills
  • Working successfully in a team environment

Why you will enjoy working with us: 

Linde is a leading global industrial gases and engineering company with 2025 sales of $34 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies, and services which are making our customers more successful and helping to sustain and protect our planet. 

The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing, and primary metals. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements, and emissions reductions. For more information about the company, please visit our website at www.lindeus.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

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