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Inbound Collector Jobs (NOW HIRING)

Lithia Motors, Inc.

Bilingual Collector I

Tigard, OR · On-site

$18 - $24/hr

The DFC Collector I reports to the DFC Collections Supervisor. Responsibilities * Make outbound ... Process, follow up, and resolve inbound collection and customer service telephone inquiries

Stenger & Stenger PC

Collector

Grand Rapids, MI · On-site

$16.25 - $21.75/hr

As a Collector at the Firm, your primary duties will include ... Handling inbound and outbound collections calls efficiently and effectively * Effectively analyzing ...

Wright-Patt Credit Union

Collector I

Beavercreek, OH · On-site

$15.75 - $21/hr

This Collector Position is responsible for the collection of delinquencies on consumer loans ... inbound calls from members and partners who are dealing with a collection related issue. (10%) 5) ...

Spruce Power

Debt Collector

Houston, TX · On-site

Debt Collector Spruce Power THE ROLE: Debt Collector Spruce Power, a leading provider of solar ... Communicate with customers via inbound/outbound phone calls. * Manage assigned accounts and plan ...

Energy Service Experts

Debt Collector

Houston, TX · On-site

$19 - $22/hr

Debt Collector Spruce Power THE ROLE: Debt Collector Spruce Power, a leading provider of solar ... Communicate with customers via inbound/outbound phone calls. * Manage assigned accounts and plan ...

Lithia & Driveway

Collector I

Portland, OR · Hybrid

$21/hr

The DFC Collector I reports to the DFC Collections Supervisor. Logistics * Monday- Friday 10am- 7pm ... Process, follow up, and resolve inbound collection and customer service telephone inquiries

Lithia

Collector I

Portland, OR · Hybrid

$21/hr

The DFC Collector I reports to the DFC Collections Supervisor. Logistics * Monday- Friday 10am- 7pm ... Process, follow up, and resolve inbound collection and customer service telephone inquiries

Lithia & Driveway

Collector I

Portland, OR · Hybrid

$21/hr

The DFC Collector I reports to the DFC Collections Supervisor. Logistics * Monday- Friday 10am- 7pm ... Process, follow up, and resolve inbound collection and customer service telephone inquiries

SinglePoint

Collector I

Mason, OH · On-site

$16 - $21.50/hr

Proficiency with company telephone system while placing outbound calls and accepting inbound calls ... The collector is given limited authority by collections management to conduct, manage and ...

Blitt and Gaines

Debt Collector

Vernon Hills, IL · On-site

$18 - $25/hr

Collector Job Summary: Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

34259 - Blitt and Gaines PC

Debt Collector

Urbandale, IA · On-site

$18 - $25/hr

Collector Job Summary: Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Naderpour and Associates

Debt Collector

Pompano Beach, FL · On-site

$40K - $42K/yr

We are seeking a collector to handle outbound and inbound calls in a professional manner, negotiate, and arrange payment solutions with consumers; maintain accurate records of all interactions ...

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Inbound Collector information

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$12

$21

$27

How much do inbound collector jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for inbound collector in the United States is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.88 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

An inbound collector can potentially earn $2,000 a week by working full-time, handling high call volumes, and consistently meeting performance targets. Increasing income may involve gaining experience, improving communication skills, and working for companies that offer commission or performance-based bonuses. However, earnings vary based on employer policies, location, and individual productivity.

What are some common challenges faced by Inbound Collectors, and how can they effectively address them?

Inbound Collectors often encounter challenges such as handling difficult or distressed customers, meeting collection targets, and navigating complex account scenarios. To address these, it is important to develop strong communication and negotiation skills, remain patient and empathetic, and stay up-to-date on company policies and compliance regulations. Many organizations provide training and mentoring to help collectors manage stress, improve customer interactions, and achieve performance goals. Collaborating with team members and supervisors can also provide valuable support when dealing with particularly challenging cases.

What are Inbound Collectors?

Inbound Collectors are professionals who handle incoming calls from customers regarding overdue payments or outstanding balances. Their primary responsibility is to assist customers in resolving their debts by negotiating payment plans, answering account questions, and providing support throughout the repayment process. Unlike outbound collectors, who initiate contact with debtors, Inbound Collectors respond to customers who reach out voluntarily or in response to previous communications. They must have strong communication, problem-solving, and customer service skills to help customers find workable solutions while ensuring company policies are followed.

What are the key skills and qualifications needed to thrive as an Inbound Collector, and why are they important?

To thrive as an Inbound Collector, you need strong communication skills, problem-solving abilities, and a basic understanding of financial and billing processes, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and payment processing tools is typically required. Patience, negotiation skills, and resilience are crucial soft skills for managing challenging conversations with customers. These skills help ensure effective debt resolution, maintain positive customer relationships, and support timely revenue recovery for the organization.

What is the difference between Inbound Collector vs Outbound Collector?

AspectInbound CollectorOutbound Collector
Primary RoleHandles incoming customer calls to collect overdue paymentsContacts customers proactively to recover overdue payments
Work EnvironmentCall centers, customer service settingsField visits or outbound call centers
Required SkillsCommunication, negotiation, patiencePersuasion, persistence, negotiation
Common CertificationsDebt collection certification, customer service trainingDebt collection certification, negotiation skills

Inbound Collectors primarily handle incoming calls from customers regarding overdue payments, focusing on resolving issues and negotiating repayment plans. Outbound Collectors proactively contact customers to recover debts, often through calls or visits. Both roles require strong communication and negotiation skills, but their work environments and daily tasks differ significantly.

What does an inbound job mean?

An inbound collector job involves receiving incoming calls or communications from customers or clients to collect payments or resolve account issues. The role typically requires good communication skills, patience, and familiarity with collection software or CRM tools. It is often performed in a call center environment with standard working hours.

Which job is best for a 40 year old woman?

An inbound collector role involves managing customer accounts and collecting payments, often requiring good communication and organizational skills. It can be suitable for a 40-year-old woman seeking a stable office environment with standard working hours. Experience in customer service or finance can be beneficial for this position.

What jobs pay 4000 a week without a degree?

Inbound collectors typically do not earn $4,000 weekly without experience or specialized skills. High-paying roles that can reach this level without a degree include sales positions, real estate agents, or certain entrepreneurial ventures, but they often require strong communication skills, sales ability, or business acumen. Most jobs paying this amount consistently without a degree are rare and usually involve commission or performance-based pay structures.
More about Inbound Collector jobs
What job categories do people searching Inbound Collector jobs look for? The top searched job categories for Inbound Collector jobs are:
Inbound Collector jobs near you
Infographic showing various Inbound Collector job openings in the United States as of July 2026, with employment types broken down into 1% Internship, 61% Full Time, 35% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $43,694 per year, or $21 per hour.
Bilingual Collector I

Bilingual Collector I

Lithia Motors, Inc.

Tigard, OR • On-site

$18 - $24/hr

Full-time

Re-posted 3 days ago

Lithia Motors rating

7.4

Company rating: 7.4 out of 10

Based on 119 frontline employees who took The Breakroom Quiz

46th of 146 rated car dealerships

Job description

Dealership:
L0238 Driveway Finance Corporation
DFC Collector I
The DFC Collector I responsible for providing quality customer experience while working to collect and negotiate terms of repayment on delinquent accounts 1-60 days past due.
The DFC Collector I reports to the DFC Collections Supervisor.
Responsibilities
  • Make outbound collection attempts by phone, mail, and e-mail to resolve delinquent accounts in an ethically responsible manner by mitigating losses and maximizing receivable income
  • Process, follow up, and resolve inbound collection and customer service telephone inquiries
  • Review accounts for action such as extensions, deferments, and due date changes within authorized limits to promote customer performance of contractual obligations
  • Demonstrate professionalism, discretion, and good judgment in all interactions with co-workers and customers to ensure timely resolution of customer discrepancies and disputes
  • Follow up on required customer insurance coverage and institute corrective action when deficient coverage is discovered
  • Meet or exceed established call volume and account action requirements
  • Other duties as assigned

Skills and Qualifications
  • Basic knowledge of installment loans, consumer collections, and collections regulations & laws
  • Previous collections experience preferred
  • Ability to multitask by speaking with customers and typing information, avoid distractions, and be focused for scheduled shift
  • Strong attention to detail
  • Sense of urgency
  • Excellent communication
  • PC skills including knowledge and use of MS Office (Excel, Word, Windows, etc.)

Competencies
  • Does the right thing, takes action and adapts to change
  • Self-motivates, believes in accountability, focuses on results, makes plans and follows through
  • Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
  • Thrives on a team, stays positive, lives our values

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.*
  • Up to 1/3 of time: standing, walking, lifting up to 25 pounds
  • Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing

*Reasonable accommodations may be made to enable individuals to perform the essential functions.
NOTE: This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.

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