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Bilingual Collector Jobs (NOW HIRING)

Crox Consulting Inc

Bilingual Collector

Houston, TX · On-site

$15 - $16/hr

... Bilingual in Spanish is a PLUS Physical Requirement: ▪ While performing the duties of this job, the employee is frequently required to sit and talk or hear. ▪ The employee sits for at least 6 ...

Aldridge Pite Haan

Be Seen First

Bilingual Debt Collector

Atlanta, GA · On-site

$21 - $23/hr

We are a legal collections law firm operating in several states and we are looking for ​a Bilingual Debt Collector with a good attitude to join our team! Responsibilities: * Make/receive minimum ...

RSi

Bilingual Medical Debt Collector

$15 - $18/hr

Bilingual Medical Debt Collector Pay Range: $15.00- $18.00 per hour | Schedule: Monday-Friday, 8am-5pm EST | Location: Fully Remote Work Where Excellence is Recognized At RSi, we've proudly served ...

Energy Service Experts

Debt Collector

Houston, TX · On-site

$19 - $21/hr

Debt Collector Spruce Power THE ROLE: Debt Collector Spruce Power, a leading provider of solar ... This role is located in Houston, TX | Compensation: $19-$21 (+ $1 if bilingual) | Schedule ...

International Bank of Commerce

ODC Collector

Laredo, TX · On-site

$15 - $20/hr

The Overdraft Courtesy Collector (ODC Collector) is responsible for collecting from customers with ... Bilingual * Moderate typing skills (40 WPM) * Computer literate * MS Office experience (Excel ...

Spruce Power

Debt Collector

Houston, TX · On-site

Debt Collector Spruce Power THE ROLE: Debt Collector Spruce Power, a leading provider of solar ... This role is located in Houston, TX | Compensation: $19-$21 (+ $1 if bilingual) | Schedule ...

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Bilingual Collector information

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$11

$19

$30

How much do bilingual collector jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for bilingual collector in the United States is $19.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are some common challenges faced by Bilingual Collectors, and how can they be overcome?

Bilingual Collectors often encounter challenges such as communicating effectively with customers who may be hesitant or distressed about outstanding balances, and navigating cultural nuances in conversations. Successfully overcoming these challenges involves active listening, empathy, and adapting communication style to build trust and rapport. Additionally, staying current with laws and regulations governing collections in both languages is essential for maintaining compliance and professionalism. Regular training and support from the team can further help address these issues and improve outcomes.

What are Bilingual Collectors?

Bilingual Collectors are professionals responsible for contacting customers to collect overdue payments on accounts, often working for banks, credit card companies, or collection agencies. They use their fluency in two or more languages to communicate effectively with a diverse customer base, helping to resolve payment issues and negotiate repayment plans. Their role may also include documenting interactions, updating account information, and following legal guidelines regarding debt collection. Strong communication, negotiation skills, and cultural sensitivity are important for success in this position.

What are the key skills and qualifications needed to thrive as a Bilingual Collector, and why are they important?

To thrive as a Bilingual Collector, you need strong communication skills in two languages, knowledge of debt collection practices, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and compliance regulations is essential. Outstanding negotiation abilities, empathy, and resilience help build rapport and effectively resolve delinquent accounts. These skills and qualities are crucial for successfully recovering debts while maintaining positive customer relationships and adhering to legal standards.
More about Bilingual Collector jobs
What are the most commonly searched types of Bilingual Collector jobs? The most popular types of Bilingual Collector jobs are:
What job categories do people searching Bilingual Collector jobs look for? The top searched job categories for Bilingual Collector jobs are:
Bilingual Collector jobs near you
Infographic showing various Bilingual Collector job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $40,872 per year, or $19.6 per hour.
Bilingual Collector

Bilingual Collector

Austin Telco Federal Credit Union

Austin, TX • On-site

$43K - $47K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Job Type
Full-time
Description
Bilingual Collector Location: 11149 Research Blvd, Austin, TX,78759 Schedule: Monday - Friday shift scheduled within business hours of 8:00AM - 6:30PM FLSA Status: Nonexempt
Bilingual Incentives & Sign on Bonus!
  • $200 monthly bilingual stipend
  • $500 Sign-On Bonus: $250 paid on your first paycheck and $250 paid upon successful completion of 90 days of employment.

Austin Telco FCU is looking for a Collector to join our family. The Collector maintains day-to-day collection procedures and manages loan accounts in all phases of delinquency while adhering to procedures established by Austin Telco Federal Credit Union. This role provides consistent follow-up, member communication, and documentation to support timely resolution and protect the credit union's financial interests, while supporting Austin Telco's mission and values of Respect, Empathy, Service, Integrity, and Cooperation.
What you'll do:
Member Communication & Collection Support
  • Maintain consistent daily follow-up on past due and delinquent accounts while ensuring queue compliance
  • Utilize telephone and email communication to assist members regarding delinquent accounts
  • Counsel members on the importance of maintaining positive credit standing and resolving delinquent balances
  • Maintain professionalism, empathy, and discretion while working with members experiencing financial hardship
  • Mail letters regarding late payments on delinquent accounts
Account Research & Processing
  • Research delinquent accounts for posting errors and assist with correcting discrepancies
  • Obtain credit reports as required
  • Complete documentation for loan extensions and collection refinances
  • Process towing notifications and act accordingly
  • Prepare loan documents for scanning
  • Assist with clerical duties and daily mail
Operational Excellence
  • Refer and/or confer with the Director of Collections or Senior Collector regarding problem accounts
  • Complete all scheduled training sessions to support job competency and compliance standards
  • Acquire and maintain a basic understanding of Collateral Protection Insurance (CPI)
  • Exercise sound judgment and decision-making within the scope of the role
  • Participate in additional projects or duties as assigned

What You Bring:
  • Experience: Minimum of six (6) months of experience in a bank, credit union, or other financial institution.
  • Education: High school diploma or GED
  • Communication: Strong interpersonal skills with the ability to communicate professionally and effectively with members regarding financial matters.
  • Confidentiality & Integrity: Proven ability to handle confidential financial information with discretion, professionalism, and integrity.
  • Organization & Attention to Detail: Ability to maintain accurate documentation, manage responsibilities efficiently, and remain organized in a fast-paced environment.
  • Language Skills: Bilingual in Spanish and English required.

Preferred:
  • Experience collecting secured or unsecured consumer loans

Why You'll Love Working Here:
  • Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, plus optional coverage for critical illness and legal support.
  • Paid Time Off: Federal holidays, vacation, sick leave, and special paid days for birthdays and work anniversaries.
  • Retirement Plans: 401(k) with company match and a pension plan to support long-term financial goals.
  • Supportive Culture: A mission-driven team that puts people first and offers opportunities for growth in a collaborative and service-focused environment.
Additional Requirements:
  • Good credit standing (verified prior to interview)
  • Successful background check and drug screening upon offer

Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary Description
$43,000- $47,500

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