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Bilingual Collector Jobs (NOW HIRING)

City of New Braunfels, TX

Refuse Collector

New Braunfels, TX · On-site

$16.23 - $19.48/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Bilingual pay offered * Keep learning - professional and personal development training available ... Refuse Collector I * Assists customers with unloading recyclable materials at assigned City ...

Wilber Group

Collector - Trainable

Bloomington, IL · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This Full-Time collector position starts with a base pay of $19.00 hourly pay ($21.00/hour if bilingual in Spanish) plus uncapped commission. New team members typically reach an average of $1,100 in ...

Wilber Jobs

Collector - Trainable

Bloomington, IL · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This Full-Time collector position starts with a base pay of $19.00 hourly pay ($21.00/hour if bilingual in Spanish) plus uncapped commission. New team members typically reach an average of $1,100 in ...

Keystone Equipment Finance Corp.

Collector

West Hartford, CT

$17.25 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

KEF has a Collector position available in the West Hartford office. This position has visibility ... Familiarity with Microsoft Office Suite. * Bi-lingual in English and Spanish a plus. * Strong ...

Rize Beyond Banking

Collector

Irwindale, CA · On-site

$26 - $32/hr

Collector About the Role Are you passionate about helping people navigate financial challenges ... Bilingual (English/Spanish) skills are required for this role. Key Responsibilities: Account ...

Commercial Credit Group

Collector

Hartford, CT · On-site

$17.25 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

KEF has a Collector position available in the West Hartford office. This position has visibility ... Familiarity with Microsoft Office Suite. * Bi-lingual in English and Spanish a plus. * Strong ...

Commercial Credit Group

Collector

West Hartford, CT

$17.25 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

KEF has a Collector position available in the West Hartford office. This position has visibility ... Familiarity with Microsoft Office Suite. * Bi-lingual in English and Spanish a plus. * Strong ...

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Bilingual Collector information

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$11

$19

$30

How much do bilingual collector jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for bilingual collector in the United States is $19.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is a bilingual collector?

Bilingual Collectors are professionals responsible for contacting customers to collect overdue payments on accounts, often working for banks, credit card companies, or collection agencies. They use their fluency in two or more languages to communicate effectively with a diverse customer base, helping to resolve payment issues and negotiate repayment plans. Their role may also include documenting interactions, updating account information, and following legal guidelines regarding debt collection. Strong communication, negotiation skills, and cultural sensitivity are important for success in this position.

What skills and qualifications are needed to thrive as a bilingual collector?

To thrive as a Bilingual Collector, you need strong communication skills in two languages, knowledge of debt collection practices, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and compliance regulations is essential. Outstanding negotiation abilities, empathy, and resilience help build rapport and effectively resolve delinquent accounts. These skills and qualities are crucial for successfully recovering debts while maintaining positive customer relationships and adhering to legal standards.

What are common challenges faced by bilingual collectors, and how can they be overcome?

Bilingual Collectors often encounter challenges such as communicating effectively with customers who may be hesitant or distressed about outstanding balances, and navigating cultural nuances in conversations. Successfully overcoming these challenges involves active listening, empathy, and adapting communication style to build trust and rapport. Additionally, staying current with laws and regulations governing collections in both languages is essential for maintaining compliance and professionalism. Regular training and support from the team can further help address these issues and improve outcomes.
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Bilingual Collector jobs near you
Infographic showing various Bilingual Collector job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,872 per year, or $19.6 per hour.

Refuse Collector

City of New Braunfels, TX

New Braunfels, TX • On-site

$16.23 - $19.48/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 6 days ago

City Of New Braunfels rating

9.5

Company rating: 9.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

13th of 846 rated public administrative organizations

Job description

Department:
Solid Waste Residential Services
FLSA Status:
Nonexempt
Hiring Salary:
Refuse Collector I range: $16.23 - $19.48
Refuse Collector II range: $16.88 - $20.26
Refuse Collector III range: $18.26 - $21.92
Welcome, 'ist das Leben schön!' (Life is good!) At the City of New Braunfels, we seek out people ready to serve the community, plan for the future, and preserve our well-renowned natural beauty. Our five Core Values serve as a cornerstone of our work: Integrity, Service, Visionary Leadership, Stewardship of Resources, and Cultural Heritage. Do our values speak to you?
What we're looking for: A motivated and collaborative individual to join the Solid Waste division. You will continue to successfully serve the current and future needs of the New Braunfels community. Under general supervision, performs a variety of customer service and manual labor tasks associated with the operation of the City's recycling center drop off facility and assists with maintenance of recycle center vehicles and equipment in accordance with safety regulations and procedures.
Benefits & Total Rewards:
Our City team members are our most valuable asset! We offer Total Rewards when you join our team.
  • Competitive medical, dental and vision insurance
  • 2:1 match on retirement contribution
  • Paid volunteer time off - 16 hours per year
  • Vacation accrual starts at date of hire - up to 120 hours annually your first year
  • Get paid to stay - longevity pay on top of your regular pay after one full year
  • Tuition reimbursement program
  • Bilingual pay offered
  • Keep learning - professional and personal development training available

The responsibilities you'll be trusted with:
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
Refuse Collector I
  • Assists customers with unloading recyclable materials at assigned City recycling facility.
  • Operates a hydraulic unit to compact waste materials and an electric processing machine to densify plastic foam.
  • Assists in the manual collection of solid waste, green waste and recyclable materials from residential and commercial sites on established routes; picks up, carries and empties and returns small garbage cans and designated recycling and green waste containers or maneuvers large garbage containers to collection vehicle and back without damage to containers or vehicle; operates mechanism(s) for loading and dumping into collection vehicle; picks up litter and debris caused during collection from roadway and/or right-of-way and deposits in collection vehicle.
  • Directs traffic and guides the deposit of waste into proper containers.
  • Directs and instructs customers on various division recycling services and policies.
  • Monitors and enforces rules and procedures with respect to division requirements for acceptable materials and customer activities at assigned City recycling facility.
  • Acts as a City representative and main point of contact for on-site customer needs, concerns and emergencies.
  • Assists Solid Waste Coordinator with outreach and education efforts such as tours, demonstrating equipment usage, wearing of recycling mascot uniform, etc.
  • Maintains records and logs for recycling facility activity reports.
  • Performs routine operator maintenance on assigned stationary and mobile equipment and performs manual labor tasks as assigned.
  • Maintains a clean, orderly, organized, and safe public recycling facility.
  • Physically loads, unloads, manipulates, and manages a variety of materials.
  • Utilizes appropriate safety equipment and procedures.
  • Identifies and reports maintenance and safety needs of equipment and facilities.
  • Recognizes, avoids, and reports unsafe acts, conditions, accidents and injuries.
  • Successfully complete 6-month probation period
  • Demonstrate proper use and care of all personal protective equipment (PPE)
  • Demonstrates mastery of safe vehicle mounting, riding, dismounting, and guiding techniques for a rear load collection vehicle
  • Consistently demonstrates reliability and punctuality and follows through with tasks, completing them in a timely manner.
  • Consistently demonstrates the willingness and ability to work as part of a team, supporting colleagues and contributing to group efforts
  • Consistently demonstrates the willingness and ability to learn new tasks and master various job requirements while maintaining professionalism and a positive, team-first attitude
  • Performs other duties as assigned or required.

Refuse Collector II
In addition to responsibilities and behaviors of a Refuse Collector I:
  • Demonstrates an increasing knowledge of the City's geography and proficiency to assist in at least two of the following operational areas within SWRD: commercial rear-load, residential green waste, and recycling center operations
  • Demonstrates proficiency in correct and safe operation for servicing all containers used in rear-load operations, packing of the waste, and dumping of various rear load collection vehicles
  • Demonstrates the willingness and ability to learn new skills for the betterment of the team, which may include basic welding and forklift operation
  • Continues to consistently display attributes of Refuse Collector I

Refuse Collector III
In addition to responsibilities and behaviors of a Refuse Collector III:
  • Obtains a minimum Class B CDL
  • Proficiently assists in all three of the following areas within SWRD: commercial rear-load, residential green waste, and recycling center operations
  • Maintains proficiency in either basic welding, forklift operations, OR both
  • Safely and efficiently performs duties as a Solid Waste Operator when needed
  • Continues to consistently display attributes of Refuse Collector I and II

Your areas of knowledge and expertise that matter most for this role:
MINIMUM QUALIFICATIONS:
Education and Experience:
High School diploma or GED equivalent, AND a strong background in general labor, with a proven ability to perform physically demanding tasks and work outdoors in various environments.
Required Licenses or Certifications:
  • Must possess a valid Texas Driver's License.

Required Knowledge of:
  • Knowledge of the basic safety procedures for vehicle backing, safe conduct around heavy equipment, safe lifting and pulling techniques, and ensuring personal safety while working in a dynamic, outdoor environment.
  • Basic customer service skills
  • Strong interpersonal skills and the ability to work as part of a team
  • City policies and procedures.
  • City safety rules and regulations, occupational hazards and safety precautions.

Required Skill in:
  • Safety awareness and the ability to follow safety protocols and properly use personal protective equipment
  • Effective communication and the ability to work well with team members and supervisors
  • Adaptability to learn and master varying job requirements as needed
  • Establishing and maintaining cooperative working relationships with City employees and the public

Your Work Environment:
  • Work is performed outdoors in all weather conditions frequently while riding on the Collector's step of a collection vehicle, with exposure to hazardous equipment, dust, pollen, damp/wet surfaces and high noise levels, fumes, odors; may work in cramped spaces and conditions with poor lighting and ventilation; susceptible to mechanical hazards associated with equipment and other safety hazards due to working in and around traffic. Performs bending, squatting, kneeling, climbing, twisting, crawling and reaching both to ground level and overhead; may be required to lift and carry up to 100 pounds and/or push and pull up to 150 pounds; use of fine motor skills, must hold and grip objects. Subject to working in awkward positions and periods of prolonged walking, standing or sitting.
  • Employee is required to wear PPE such as but not limited to: steel toe boots, hard hat with chin strap, gloves, safety glasses, and high visibility uniforms.
  • Employee may be required to work weekends, holidays and other irregularly scheduled times.
  • May be required to work immediately before, during or immediately after an emergency or disaster.
  • NOTE: This position is designated safety and/or security sensitive.

The City of New Braunfels is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.

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