ZipRecruiter

Log In

1

Inbound Collector Jobs (NOW HIRING)

Blitt and Gaines, P.C.

Debt Collector

Saint Louis, MO · On-site

$18 - $25/hr

Collector Job Summary: Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Blitt and Gaines, P.C.

Debt Collector

Des Moines, IA · On-site

$18 - $25/hr

Collector Job Summary: Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Blitt and Gaines

Debt Collector

Vernon Hills, IL · On-site

$18 - $25/hr

Collector Job Summary: Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Sarma

Collector Specialist

San Antonio, TX

$17 - $18/hr

Call-center environment handling inbound and outbound calls to verify debtor employment and locate ... Full-Cycle Collector and continue engagement. Requirements Experience, Knowledge and Skills ...

New

34259 - Blitt and Gaines PC

Debt Collector

Urbandale, IA · On-site

$18 - $25/hr

Collector Job Summary: Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

INDEPENDENT BANK

Collector (2 positions)

Memphis, TN · On-site

$15.25 - $20.50/hr

The Collector will initiate customer contact and determine reason for delinquency; evaluates ... inbound calls to collection accounts utilizing an auto-dialer 2. Utilize daily contact and skip ...

Blitt and Gaines

Debt Collector

Des Moines, IA · On-site

$18 - $25/hr

Collector Job Summary: Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Blitt and Gaines P.C

Debt Collector

Merrillville, IN · On-site

$18 - $25/hr

Collector Job Summary: Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Blitt and Gaines

Debt Collector

Saint Louis, MO · On-site

$18 - $25/hr

Collector Job Summary: Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Independent Bank

Collector (2 positions)

Memphis, TN · On-site

$15.25 - $20.50/hr

The Collector will initiate customer contact and determine reason for delinquency; evaluates ... inbound calls to collection accounts utilizing an auto-dialer 2. Utilize daily contact and skip ...

Blitt and Gaines

Debt Collector

Merrillville, IN · On-site

$18 - $25/hr

Collector Job Summary: Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Independent Bank

Collector (2 positions)

Memphis, TN · On-site

$15.25 - $20.50/hr

The Collector will initiate customer contact and determine reason for delinquency; evaluates ... inbound calls to collection accounts utilizing an auto-dialer 2. Utilize daily contact and skip ...

next page

Showing results 1-20

People also search for

All JobsInbound Collector Jobs

Inbound Collector information

See salary details

$12

$21

$27

How much do inbound collector jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for inbound collector in the United States is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Inbound Collector, and why are they important?

To thrive as an Inbound Collector, you need strong communication skills, problem-solving abilities, and a basic understanding of financial and billing processes, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and payment processing tools is typically required. Patience, negotiation skills, and resilience are crucial soft skills for managing challenging conversations with customers. These skills help ensure effective debt resolution, maintain positive customer relationships, and support timely revenue recovery for the organization.

What are some common challenges faced by Inbound Collectors, and how can they effectively address them?

Inbound Collectors often encounter challenges such as handling difficult or distressed customers, meeting collection targets, and navigating complex account scenarios. To address these, it is important to develop strong communication and negotiation skills, remain patient and empathetic, and stay up-to-date on company policies and compliance regulations. Many organizations provide training and mentoring to help collectors manage stress, improve customer interactions, and achieve performance goals. Collaborating with team members and supervisors can also provide valuable support when dealing with particularly challenging cases.

What are Inbound Collectors?

Inbound Collectors are professionals who handle incoming calls from customers regarding overdue payments or outstanding balances. Their primary responsibility is to assist customers in resolving their debts by negotiating payment plans, answering account questions, and providing support throughout the repayment process. Unlike outbound collectors, who initiate contact with debtors, Inbound Collectors respond to customers who reach out voluntarily or in response to previous communications. They must have strong communication, problem-solving, and customer service skills to help customers find workable solutions while ensuring company policies are followed.

What is the difference between Inbound Collector vs Outbound Collector?

AspectInbound CollectorOutbound Collector
Primary RoleHandles incoming customer calls to collect overdue paymentsContacts customers proactively to recover overdue payments
Work EnvironmentCall centers, customer service settingsField visits or outbound call centers
Required SkillsCommunication, negotiation, patiencePersuasion, persistence, negotiation
Common CertificationsDebt collection certification, customer service trainingDebt collection certification, negotiation skills

Inbound Collectors primarily handle incoming calls from customers regarding overdue payments, focusing on resolving issues and negotiating repayment plans. Outbound Collectors proactively contact customers to recover debts, often through calls or visits. Both roles require strong communication and negotiation skills, but their work environments and daily tasks differ significantly.

More about Inbound Collector jobs
What job categories do people searching Inbound Collector jobs look for? The top searched job categories for Inbound Collector jobs are:
Inbound Collector jobs near you
Infographic showing various Inbound Collector job openings in the United States as of May 2026, with employment types broken down into 93% Full Time, 2% Part Time, 4% Contract, and 1% Nights. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $43,694 per year, or $21 per hour.

Collector Specialist

San Antonio Retail Merchants Assoc

San Antonio, TX • On-site

$17/hr

Full-time

Posted 3 days ago

Job description

Job Type
Full-time, Part-time
Description
Basic Function:
Call-center environment handling inbound and outbound calls to verify debtor employment and locate individuals related to delinquent accounts. This position is fully onsite in San Antonio, TX.
Principal Accountabilities (Essential Functions)
  1. Determine the most effective recovery method by skip tracing and locating debtors, including identifying employment, earnings, liabilities, assets, and ability to pay.
  2. Review delinquent accounts deemed uncollectable and ensure all reasonable recovery efforts have been exhausted before escalation.
  3. Skip tracing tools: TLOxp, LexisNexis, People Finder, etc.
  4. Use dialers (ACD systems) and CRM/collections platform (GUI/Quantrax), Payment negotiation training, Customer service & compliance knowledge.
  5. Work closely with agents and internal teams to coordinate skip tracing and recovery strategies.
  6. Update contact information for the rest of the collections team, once contact info is found, either turn over to a Full-Cycle Collector and continue engagement.

Requirements
Experience, Knowledge and Skills Required (Know How)
This position requires experience in interacting with consumers/members/debtors via phone and dialer. Professional appearance and conduct at all times. Reliable, punctual, and consistent attendance is required.
Must pass a criminal background check and drug test. Must have good oral communication skills, bilingual skills is a plus. 1-2 years of computer experience and organizational skills required.
Problem Solving/Decision Making
Decisions are made regarding priorities of work to be done daily, weekly, and monthly in attempt to collect the accounts.
Contacts and Relationships
Internally reports collected to supervisor. Externally works with debtors to ensure proper payment arrangement.
Physical Environment
This position exists in an office environment. Heavy computer usage as well as heavy telephone contact with debtors.
Salary Description
$17.00

Apply