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Inbound Collector Jobs (NOW HIRING)

Spruce Power

Debt Collector

Houston, TX · On-site

Debt Collector Spruce Power THE ROLE: Debt Collector Spruce Power, a leading provider of solar ... Communicate with customers via inbound/outbound phone calls. * Manage assigned accounts and plan ...

Blitt and Gaines

Debt Collector

Vernon Hills, IL · On-site

$18 - $25/hr

Collector Job Summary: Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

34259 - Blitt and Gaines PC

Debt Collector

Urbandale, IA · On-site

$18 - $25/hr

Collector Job Summary: Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Blitt and Gaines, P.C.

Debt Collector

Des Moines, IA

$18 - $25/hr

Collector Job Summary: Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Blitt and Gaines, P.C.

Debt Collector

Saint Louis, MO

$18 - $25/hr

Collector Job Summary: Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Blitt and Gaines

Debt Collector

Des Moines, IA · On-site

$18 - $25/hr

Collector Job Summary: Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Blitt and Gaines

Debt Collector

Vernon Hills, IL · On-site

$18 - $25/hr

Collector Job Summary: Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Blitt and Gaines

Debt Collector

Saint Louis, MO · On-site

$18 - $25/hr

Collector Job Summary: Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Blitt and Gaines

Debt Collector

Merrillville, IN · On-site

$18 - $25/hr

Collector Job Summary: Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Linde

Collector - Outbound

Ankeny, IA · On-site

$16 - $21.25/hr

Collector - Outbound Ankeny, IA, United States req29832 What you will enjoy doing ... In this role, you will answer inbound phone calls from internal and external customers * Process ...

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Inbound Collector information

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How much do inbound collector jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for inbound collector in the United States is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.88 per hour, depending on experience, location, and employer.

What are some common challenges faced by Inbound Collectors, and how can they effectively address them?

Inbound Collectors often encounter challenges such as handling difficult or distressed customers, meeting collection targets, and navigating complex account scenarios. To address these, it is important to develop strong communication and negotiation skills, remain patient and empathetic, and stay up-to-date on company policies and compliance regulations. Many organizations provide training and mentoring to help collectors manage stress, improve customer interactions, and achieve performance goals. Collaborating with team members and supervisors can also provide valuable support when dealing with particularly challenging cases.

What are Inbound Collectors?

Inbound Collectors are professionals who handle incoming calls from customers regarding overdue payments or outstanding balances. Their primary responsibility is to assist customers in resolving their debts by negotiating payment plans, answering account questions, and providing support throughout the repayment process. Unlike outbound collectors, who initiate contact with debtors, Inbound Collectors respond to customers who reach out voluntarily or in response to previous communications. They must have strong communication, problem-solving, and customer service skills to help customers find workable solutions while ensuring company policies are followed.

What are the key skills and qualifications needed to thrive as an Inbound Collector, and why are they important?

To thrive as an Inbound Collector, you need strong communication skills, problem-solving abilities, and a basic understanding of financial and billing processes, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and payment processing tools is typically required. Patience, negotiation skills, and resilience are crucial soft skills for managing challenging conversations with customers. These skills help ensure effective debt resolution, maintain positive customer relationships, and support timely revenue recovery for the organization.

What is the difference between Inbound Collector vs Outbound Collector?

AspectInbound CollectorOutbound Collector
Primary RoleHandles incoming customer calls to collect overdue paymentsContacts customers proactively to recover overdue payments
Work EnvironmentCall centers, customer service settingsField visits or outbound call centers
Required SkillsCommunication, negotiation, patiencePersuasion, persistence, negotiation
Common CertificationsDebt collection certification, customer service trainingDebt collection certification, negotiation skills

Inbound Collectors primarily handle incoming calls from customers regarding overdue payments, focusing on resolving issues and negotiating repayment plans. Outbound Collectors proactively contact customers to recover debts, often through calls or visits. Both roles require strong communication and negotiation skills, but their work environments and daily tasks differ significantly.

What jobs pay 2000 a day?

Inbound collectors typically do not earn $2,000 a day; their pay is usually based on commissions or salary, which are generally lower. High-paying jobs that can reach $2,000 daily include specialized roles such as surgeons, corporate lawyers, or successful entrepreneurs, but these are not related to inbound collection work. Achieving such income often requires advanced skills, experience, or ownership of a business.

What skills do you need to be a collection specialist?

A collection specialist needs strong communication and negotiation skills to effectively contact and work with debtors. Attention to detail, organization, and knowledge of relevant laws and regulations are also important, along with proficiency in using collection software and maintaining accurate records.

What job makes $10,000 a month without a degree?

An inbound collector role typically does not pay $10,000 a month without significant experience or commission-based incentives. High earnings in such roles usually depend on performance, industry, and company structure, but most entry-level positions do not reach that income level without specialized skills or additional certifications.
More about Inbound Collector jobs
What job categories do people searching Inbound Collector jobs look for? The top searched job categories for Inbound Collector jobs are:
Inbound Collector jobs near you
Infographic showing various Inbound Collector job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 74% Physical, 3% Hybrid, and 23% Remote job distribution, with an average salary of $43,694 per year, or $21 per hour.
Debt Collector

Debt Collector

Spruce Power

Houston, TX • On-site

Full-time

Posted 15 days ago

Job description

Debt Collector
Spruce Power
THE ROLE: Debt Collector
 
Spruce Power, a leading provider of solar energy to over 53,000 customers, is the nation’s #1 independent residential solar servicing company, and offers customers a comprehensive, end-to-end servicing solution including financial asset management, account services, billing, fleet management, and customer support to third-party asset owners and retail customers.
Spruce is headquartered in Houston, TX with a presence in New Jersey and California.  This role is envisioned to be located in Houston, TX.
Spruce is seeking a Collections Specialist responsible for supporting and handling Spruce’s billing and collections efforts. Its primary focus is to drive account resolution and maximize recovery by ensuring timely follow-up and effective solutions are provided to both internal and external billing and delinquency-related inquiries. The Asset Recovery Collector will be detail-oriented, dependable, productive, and have strong work ethics and organizational skills, with the ability to manage complex account balances, resolve discrepancies, and secure payment arrangements. The Asset Recovery Collector plays a crucial role in supporting internal operations by reducing delinquency, improving cash flow, and ensuring accounts are worked in alignment with company standards and recovery goals.
  • This role is located in Houston, TX | Compensation: $19-$21 (+ $1 if  bilingual) | Schedule: Full time, 40 hours per week (Call Center hours Monday- Thursday 8:00am to 7:00pm, Fridays 8:00am to 6:00pm)
  • No Weekends
  • 40 hours per week with a structured 2 week training schedule (Monday - Friday, 8:00am - 6:00pm, 100% onsite during training)

Key Responsibilities Include:
  • Communicate with customers via inbound/outbound phone calls.
  • Manage assigned accounts and plan course of action to recover outstanding debts.
  • Update account status and database regularly
  • Validation of customer information including addresses, contact information, and right party authentication steps.
  • Review terms of sales and agreement documents and explain them to customers to increase customer understanding of contract obligations. 
  • Adhere to FDCPA, state and federal laws and regulations.
  • Comply with policies and procedures as required.
  • Locate customers using skip trace sites, internet, and credit bureau!
  • Work from multiple servicing platforms to investigate and resolve discrepancies.
  • Communicate effectively with internal and external partners.
  • Comply with requirements when legal action is unavoidable.

Requirements:
  • High School diploma or GED required.
  • Minimum 2 years collections experience.
  • Computer/Technical knowledge to change, add, or delete information in servicing platform
  • Ability to solve problems quickly and efficiently in the best interest of the company and customer
  • FDCPA Regulations
  • Critical thinking skills
  • Basic understanding of consumer agreement documents
  • Ability to type a minimum of 30 words per minute free of grammatical errors
  • Proficient in Microsoft Word, Excel, PowerPoint and email
  • Strong math skills
  • Partner well with teammates and other departments
  • Ability to work unsupervised after the initial training phase
  • Bilingual in Spanish is a plus

Desirable Skills:
  • Good attendance
  • Ability to adapt to changes
  • Customer Service
  • Problem Solving

EDUCATION
A high school diploma is required for this role.
BENEFITS
Spruce Power offers competitive benefits and a collaborative, purpose-driven, high-energy culture.
EQUAL OPPORTUNITY EMPLOYER
We value a diverse work environment. Spruce Power is an equal opportunity employer and hires without consideration to race, religion, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
 

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