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Inbound Collector Jobs (NOW HIRING)

Blitt and Gaines, P.C.

Debt Collector

Saint Louis, MO

$18 - $25/hr

Collector Job Summary: Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Blitt and Gaines, P.C.

Debt Collector

Des Moines, IA

$18 - $25/hr

Collector Job Summary: Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Blitt and Gaines

Debt Collector

Saint Louis, MO · On-site

$18 - $25/hr

Collector Job Summary: Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Blitt and Gaines

Debt Collector

Des Moines, IA · On-site

$18 - $25/hr

Collector Job Summary: Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Blitt and Gaines

Debt Collector

Vernon Hills, IL · On-site

$18 - $25/hr

Collector Job Summary: Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Credit Human

Home Loans Collector

New Orleans, LA · On-site +1

$23.78 - $24.76/hr

As an individual contributor, the Collector handles inbound/outbound collection calls, documents member interactions, prepares correspondence, recommends foreclosure actions, resolves or escalates ...

Linde

Collector - Outbound

Ankeny, IA · On-site

$16 - $21.25/hr

Collector - Outbound Ankeny, IA, United States req31200 What you will enjoy doing ... You will answer inbound phone calls from internal and external customers * Process payments is part ...

Linde

Collector - Outbound

Ankeny, IA · On-site

$16 - $21.25/hr

Collector - Outbound Ankeny, IA, United States req31631 Work Schedule: 1st Shift What you will ... In this role, you will answer inbound phone calls from internal and external customers * Process ...

Credit Human

Home Loans Collector

New Orleans, LA · On-site

$23.78 - $24.76/hr

As an individual contributor, the Collector handles inbound/outbound collection calls, documents member interactions, prepares correspondence, recommends foreclosure actions, resolves or escalates ...

Credit Service Company, Inc.

Collector

Arlington, TX

$15.25/hr

... Collector in our Arlington Office. Join our team, learn new skills and start a new career while ... Make outbound calls and take inbound calls from consumers to determine proper resolution and/or ...

BOK Financial

Collector Mortgage Servicing

Irving, TX · On-site

The Collector is primarily responsible for Collection calls and/or correspondence in a fast paced ... You will have both inbound and outbound call responsibilities each day on your defined customer ...

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All JobsInbound Collector Jobs

Inbound Collector information

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$12

$21

$27

How much do inbound collector jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for inbound collector in the United States is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.88 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

An inbound collector can potentially earn $2,000 a week by working full-time, handling high call volumes, and consistently meeting performance targets. Increasing income may involve gaining experience, improving communication skills, and working for companies that offer commission or performance-based bonuses. However, earnings vary based on employer policies, location, and individual productivity.

What are some common challenges faced by Inbound Collectors, and how can they effectively address them?

Inbound Collectors often encounter challenges such as handling difficult or distressed customers, meeting collection targets, and navigating complex account scenarios. To address these, it is important to develop strong communication and negotiation skills, remain patient and empathetic, and stay up-to-date on company policies and compliance regulations. Many organizations provide training and mentoring to help collectors manage stress, improve customer interactions, and achieve performance goals. Collaborating with team members and supervisors can also provide valuable support when dealing with particularly challenging cases.

What are Inbound Collectors?

Inbound Collectors are professionals who handle incoming calls from customers regarding overdue payments or outstanding balances. Their primary responsibility is to assist customers in resolving their debts by negotiating payment plans, answering account questions, and providing support throughout the repayment process. Unlike outbound collectors, who initiate contact with debtors, Inbound Collectors respond to customers who reach out voluntarily or in response to previous communications. They must have strong communication, problem-solving, and customer service skills to help customers find workable solutions while ensuring company policies are followed.

What are the key skills and qualifications needed to thrive as an Inbound Collector, and why are they important?

To thrive as an Inbound Collector, you need strong communication skills, problem-solving abilities, and a basic understanding of financial and billing processes, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and payment processing tools is typically required. Patience, negotiation skills, and resilience are crucial soft skills for managing challenging conversations with customers. These skills help ensure effective debt resolution, maintain positive customer relationships, and support timely revenue recovery for the organization.

What is the difference between Inbound Collector vs Outbound Collector?

AspectInbound CollectorOutbound Collector
Primary RoleHandles incoming customer calls to collect overdue paymentsContacts customers proactively to recover overdue payments
Work EnvironmentCall centers, customer service settingsField visits or outbound call centers
Required SkillsCommunication, negotiation, patiencePersuasion, persistence, negotiation
Common CertificationsDebt collection certification, customer service trainingDebt collection certification, negotiation skills

Inbound Collectors primarily handle incoming calls from customers regarding overdue payments, focusing on resolving issues and negotiating repayment plans. Outbound Collectors proactively contact customers to recover debts, often through calls or visits. Both roles require strong communication and negotiation skills, but their work environments and daily tasks differ significantly.

What does an inbound job mean?

An inbound collector job involves receiving incoming calls or communications from customers or clients to collect payments or resolve account issues. The role typically requires good communication skills, patience, and familiarity with collection software or CRM tools. It is often performed in a call center environment with standard working hours.

Which job is best for a 40 year old woman?

An inbound collector role involves managing customer accounts and collecting payments, often requiring good communication and organizational skills. It can be suitable for a 40-year-old woman seeking a stable office environment with standard working hours. Experience in customer service or finance can be beneficial for this position.

What jobs pay 4000 a week without a degree?

Inbound collectors typically do not earn $4,000 weekly without experience or specialized skills. High-paying roles that can reach this level without a degree include sales positions, real estate agents, or certain entrepreneurial ventures, but they often require strong communication skills, sales ability, or business acumen. Most jobs paying this amount consistently without a degree are rare and usually involve commission or performance-based pay structures.
More about Inbound Collector jobs
What job categories do people searching Inbound Collector jobs look for? The top searched job categories for Inbound Collector jobs are:
Inbound Collector jobs near you
Infographic showing various Inbound Collector job openings in the United States as of July 2026, with employment types broken down into 1% Internship, 61% Full Time, 35% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $43,694 per year, or $21 per hour.

Debt Collector

Blitt and Gaines, P.C.

Saint Louis, MO

$18 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Description

Job Title: Collector


Job Summary: 

Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to join our dynamic Collections team. In this role, you will represent our firm and its clients by managing and recovering past-due accounts while maintaining a professional, respectful, and customer-centric approach. You'll engage directly with consumers and authorized third parties, negotiate payment solutions, and ensure compliance with all relevant regulations.


If you're a strong communicator, a skilled negotiator, and thrive in a fast-paced, results-driven environment, we'd love to connect with you.


Essential Duties:

  • Manage a high volume of inbound and outbound calls in a fast-paced collections environment
  • Maintain and update assigned accounts within the collections system daily
  • Monitor and respond to client voicemail boxes, documenting and resolving messages promptly
  • Negotiate payment arrangements and settlements in accordance with company and client guidelines
  • Accurately update customer account information and notes 
  • Verify and confirm customer account details and banking information
  • Process secure payments and update payment methods as needed 
  • Investigate and resolve discrepancies on accounts
  • Communicate professionally with consumers, attorneys, and third-party representatives
  • Ensure adherence to all applicable federal and state laws (e.g., FDCPA) and client/firm compliance policies 
  • Assist the team with projects and other departmental tasks assigned

Performance Expectations: 

Performance is measured monthly through scorecards evaluating:

  • Productivity metrics
  • Compliance with regulatory and internal standards
  • Attendance and punctuality

Performance is benchmarked against peers with rankings provided.


Education/Experience:

  • Previous collections experience required
  • High school diploma required; associate or bachelor's degree preferred
  • Experience in collections, customer service, sales, call centers, or QA is a plus
  • Familiarity with collections software and systems (e.g., CLS, Microsoft Office Suite)
  • Solid understanding of federal and state debt collection laws, including FDCPA

Knowledge/Skills/Abilities:

  • Excellent verbal and written communication skills
  • Strong negotiation and problem-solving abilities
  • High attention to detail and organizational skills 
  • Professional demeanor with a customer-first attitude
  • Ability to multitask, prioritize, and manage time effectively
  • Self-motivated, accountable, and able to work independently
  • Positive mindset with adaptability and drive to learn
  • Comfortable working in a performance driven, bonus structured environment 

What We Offer:

  • Competitive base pay
  • Monthly performance-based bonus opportunities 
  • Paid Time Off (PTO) and Paid Holidays
  • Comprehensive benefits package: Medical, Dental, Vision, Life Insurance
  • Short-Term Disability 
  • 401 (k) retirement plan
  • Profit sharing 
  • Professional Growth and Advancement Opportunities

Join Our Team


At Blitt & Gaines, P.C., we're committed to fostering a supportive, inclusive, and high-performance workplace. If you're looking to build your career in collections while making a meaningful impact, we encourage you to apply today!  

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