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Collections Supervisor Jobs in Michigan (NOW HIRING)

Remote B2B Collections Specialist

Grand Rapids, MI · Remote

$25 - $31.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a detail-oriented and proactive B2B Collections Specialist / Credit Analyst to join a team in a fully remote capacity. This role is responsible for managing business-to-business ...

New

Remote B2B Collections Specialist

Grand Rapids, MI · Remote

$25 - $31.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a detail-oriented and proactive B2B Collections Specialist / Credit Analyst to join a team in a fully remote capacity. This role is responsible for managing business-to-business ...

New

... supervisors and customers • Detail-oriented • Able to work independently and manage conflicting priorities • Knowledge of Generally Accepted Accounting Principles (GAAP) • Read, write and ...

... supervisors and customers • Detail-oriented • Able to work independently and manage conflicting priorities • Knowledge of Generally Accepted Accounting Principles (GAAP) • Read, write and ...

Entry Level Mortgage Collections

Pontiac, MI · On-site

$18.25 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Preferred: 1+ years of experience in mortgage servicing, collections, loss mitigation, or customer advocacy. * Working knowledge of delinquency cycles, mortgage loan terms, and default resolution ...

Entry Level Mortgage Collections

Pontiac, MI · On-site

$18.25 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Preferred: 1+ years of experience in mortgage servicing, collections, loss mitigation, or customer advocacy. * Working knowledge of delinquency cycles, mortgage loan terms, and default resolution ...

Analyst, Collections

Ann Arbor, MI · Hybrid

$60K - $103K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support company cash flow objectives through timely collections. * Escalate high-risk accounts and significant delinquency issues. * Identify trends indicating financial distress or collection risk.

Analyst, Collections

Ann Arbor, MI · Hybrid

$60K - $103K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support company cash flow objectives through timely collections. * Escalate high-risk accounts and significant delinquency issues. * Identify trends indicating financial distress or collection risk.

Analyst, Collections

Ann Arbor, MI · On-site

$60K - $103K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support company cash flow objectives through timely collections. * Escalate high-risk accounts and significant delinquency issues. * Identify trends indicating financial distress or collection risk.

Showing results 41-60

Collections Supervisor information

See Michigan salary details

$27K

$51.2K

$95K

How much do collections supervisor jobs pay per year?

As of Aug 13, 2026, the average yearly pay for collections supervisor in Michigan is $51,182.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,300.00 and $57,100.00 per year, depending on experience, location, and employer.

What does a collections supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are the key skills and qualifications needed to thrive as a collections supervisor?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a collections supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.

What are popular job titles related to Collections Supervisor jobs in Michigan?

For Collections Supervisor jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Collections Supervisor jobs in Michigan look for?

The top searched job categories for Collections Supervisor jobs in Michigan are:

What cities in Michigan are hiring for Collections Supervisor jobs?

Cities in Michigan with the most Collections Supervisor job openings:

What are popular job titles related to Collections Supervisor jobs in MI?

For Collections Supervisor jobs in MI, the most frequently searched job titles are:

Infographic showing various Collections Supervisor job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $51,182 per year, or $24.6 per hour.

$20 - $22/hr

Full-time

Re-posted 22 days ago


GDI Integrated Facility Services rating

5.6

Company rating: 5.6 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

208th of 252 rated facilities management


Job description

Join the GDI Family!
One provider. One solution. All your facility maintenance services.
GDI provides unequalled capability and expertise in the facility services sector across Canada and the United States. Our broad knowledge and competencies in integrated facility services will contribute to the success of our business partners. With nearly a century of experience, our excellent service delivery distinguishes us from other facility services providers. Our team of over 30,000 individuals offer innovative cleaning techniques, best-in-class capabilities, and unrivaled experience.
Pay Rate: $20-$22/hr
Schedule: Monday-Friday (40 hours/week)
Summary:
This role will be primarily responsible for managing and collecting all outstanding accounts receivables from customers in assigned portfolio while also providing financial, clerical, and administrative support services as needed.
Essential Duties:
  • Monitor accounts on a daily basis.
  • Identify outstanding account receivables.
  • Investigate historical data for debts and bills.
  • Monitor customer account details for non-payments, delayed payments and other irregularities.
  • Contact clients and discuss their overdue payments.
  • Process payments and refunds.
  • Resolve billing issues.
  • Update account status records.
  • Prepare and present reports on collection activities and progress.

Qualifications:
  • 3+ years B2B Accounts Receivable/Collections Experience
  • Excellent attention to detail
  • Excellent verbal and written communication skills
  • Strong organizational skills
  • Advanced proficiency in Microsoft Office Suite
  • ERP experience

GDI Services Inc. is an equal opportunity employer.
We emphasize building connections with our candidates directly and as such, wholly manage our talent acquisition process internally. We do no accept unsolicited resumes from third party agencies without a prior written Agreement executed by the authorized signatory for GDI Services. Resumes submitted to GDI Services in the absence of an approved Agreement executed by GDI Services' authorized signatory will be considered the property of GDI Services, and GDI Services will not agree to or be obligated to pay any associated recruitment fees.
#BU08
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What GDI Integrated Facility Services employees say

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About GDI Integrated Facility Services

Sourced by ZipRecruiter

When you partner with GDI, we work behind our mission as a commercial cleaning company to consistently deliver the best, most trusted facility services and innovative solutions to meet our clients need and standards. Our executive team is comprised of commercial cleaning company industry leaders who have established knowledge and capabilities on cleaning, technical services and manufacturing for years — leading and steering the ships for almost 24,000 employees in North America. From our humble beginnings in 1926, to becoming the fifth-largest facility services business in North America, GDI would not be the office cleaning company it is today without looking back at how we have grown through purchase/partnership transactions with strong local businesses to help us enter into new geographies, broaden our service offering, add to the strength and depth of our management team and ultimately, to service our clients better.

Industry

Facilities support services

Company size

10,000+ Employees

Headquarters location

Southfield, MI, US