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Collections Supervisor Jobs in Michigan (NOW HIRING)

Collections Specialist

Bay City, MI · On-site

$17.25 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week) Compensation: Hourly Pay + Performance Bonuses TNT Financial Inc. is seeking a motivated and professional ...

Collections Specialist

Bay City, MI

$17.25 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week) Compensation: Hourly Pay + Performance Bonuses TNT Financial Inc. is seeking a motivated and professional ...

Collections Specialist

Saginaw, MI · On-site

$17.25 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week) Compensation: Hourly Pay + Performance Bonuses TNT Financial Inc. is seeking a motivated and professional ...

Collections Specialist

Saginaw, MI

$17.25 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week) Compensation: Hourly Pay + Performance Bonuses TNT Financial Inc. is seeking a motivated and professional ...

Collections Specialist

Saginaw, MI · On-site

$17.25 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week) Compensation: Hourly Pay + Performance Bonuses TNT Financial Inc. is seeking a motivated and professional ...

Collections Specialist

Saginaw, MI · On-site

$17.25 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week) Compensation: Hourly Pay + Performance Bonuses TNT Financial Inc. is seeking a motivated and professional ...

Collections Representative

Saginaw, MI · On-site

$15.75 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Collections Representative will handle billing and collection responsibilities and will assist the billing manager to ensure that the organization receives accurate payments in a ...

Collections Representative

Saginaw, MI · On-site

$15.75 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Collections Representative will handle billing and collection responsibilities and will assist the billing manager to ensure that the organization receives accurate payments in a ...

Collections Specialist

Troy, MI · On-site

$18/hr

  • Medical

  • PTO

Debt Collector - Legal Collections Department Full-Time | Onsite | Performance-Based Role Compensation: $18.00 per hour + uncapped commission potential About the Role As a Debt Collector , you will ...

$175K - $202K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Billing and collections are core to our platform - enabling fitness businesses to launch new pricing models, manage recurring memberships, recover payments, and optimize revenue performance. We are ...

$175K - $202K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Billing and collections are core to our platform - enabling fitness businesses to launch new pricing models, manage recurring memberships, recover payments, and optimize revenue performance. We are ...

Credit Analyst (B2B Collections)

Grand Rapids, MI · On-site

$28.85 - $33.66/hr

  • Retirement

Other duties as required Supervisory Responsibilities: * N/A Qualifications, Knowledge, Skills and ... Prior commercial (B2B) collections experience, preferred * Professional services firm experience ...

Showing results 21-40

Collections Supervisor information

See Michigan salary details

$27K

$51.2K

$95K

How much do collections supervisor jobs pay per year?

As of Aug 13, 2026, the average yearly pay for collections supervisor in Michigan is $51,182.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,300.00 and $57,100.00 per year, depending on experience, location, and employer.

What does a collections supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are the key skills and qualifications needed to thrive as a collections supervisor?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a collections supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.

What are popular job titles related to Collections Supervisor jobs in Michigan?

For Collections Supervisor jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Collections Supervisor jobs in Michigan look for?

The top searched job categories for Collections Supervisor jobs in Michigan are:

What cities in Michigan are hiring for Collections Supervisor jobs?

Cities in Michigan with the most Collections Supervisor job openings:

What are popular job titles related to Collections Supervisor jobs in MI?

For Collections Supervisor jobs in MI, the most frequently searched job titles are:

Infographic showing various Collections Supervisor job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $51,182 per year, or $24.6 per hour.

Collections Specialist

Thelen Auto Group

Bay City, MI • On-site

$17.25 - $23.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago


Job description

Collections Specialist - TNT Financial Inc.

Position Type: Full-Time (40 Hours per Week)
Compensation: Hourly Pay + Performance Bonuses

TNT Financial Inc. is seeking a motivated and professional Collections Specialist to join our team. The ideal candidate will have strong customer service skills, the ability to multitask in a fast-paced environment, and experience communicating effectively with consumers while maintaining professionalism and compliance.

Responsibilities
  • Contact consumers regarding past-due accounts and arrange payment solutions.
  • Provide excellent customer service while maintaining collection goals.
  • Handle difficult conversations professionally and effectively de-escalate situations.
  • Perform skip tracing activities using multiple databases and resources.
  • Document all account activity accurately and thoroughly.
  • Manage a high volume of calls while maintaining attention to detail.
  • Follow company policies and applicable collection regulations.
  • Work collaboratively with team members to achieve department objectives.
Qualifications
  • Basic computer skills and the ability to learn multiple software programs.
  • Strong multitasking and organizational abilities.
  • Excellent verbal and written communication skills.
  • Outstanding customer service and problem-solving skills.
  • Ability to remain calm and professional in challenging situations.
  • Experience in collections, customer service, call center operations, or skip tracing is preferred but not required.
  • Strong work ethic and reliability.
  • Saturday Availability
Benefits
  • Competitive hourly wage
  • Performance-based bonus opportunities
  • Full-time, stable employment
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Vision insurance

If you are a motivated individual with strong communication skills and a desire to help resolve accounts professionally, we encourage you to apply and become part of the TNT Financial Inc. team.