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Collections Supervisor Jobs in Arizona (NOW HIRING)

Rite of Passage

Collections Specialist

Queen Creek, AZ

$18.50 - $25/hr

Rite of Passage Team is hiring for a Collections Specialist at Canyon State Academy in Queen Creek, Arizona Canyon State Academy is located on a scenic 180-acre campus surrounded by Farm student ...

Rite of Passage

Collections Specialist

Queen Creek, AZ · On-site

$18.50 - $25/hr

Rite of Passage Team is hiring for a Collections Specialist at Canyon State Academy in Queen Creek, Arizona Canyon State Academy is located on a scenic 180-acre campus surrounded by Farm student ...

Dlapiper

Collections Specialist

Phoenix, AZ · Hybrid

$34.08 - $53.17/hr

Summary The Collections Specialist, in collaboration with and in support of the firm's strategic ... supervisor and may be modified in the firm's discretion in the future. Disclaimer The purpose of ...

Empereon Constar

1st Party Collections

Phoenix, AZ · On-site

$16.50 - $21.25/hr

Our 1st Party Collectors thrive in a quick collections-cycle environment and play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. The ideal candidate ...

OneMain Financial

Collections Specialist

Tempe, AZ · On-site

$18 - $24.25/hr

At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer ...

Empereon Constar

3rd Party Collections

Phoenix, AZ · On-site

$16.50 - $21.25/hr

Our 3rd Party Collectors thrive in a quick collections-cycle environment and play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. The ideal candidate ...

OneMain Financial

Collections Specialist

Tempe, AZ

$17.75 - $24/hr

At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer ...

OneMain Financial

Collections Specialist

Tempe, AZ · On-site

$17.75 - $24/hr

At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer ...

Medix

Collections Specialist

Phoenix, AZ · On-site

$20/hr

Job Summary Our client is seeking a Collections Specialist to serve as the first point of contact for clients while supporting billing and collections efforts. This role combines front desk ...

Upgrade

Collections Specialist - Start Date 8/17/26

Phoenix, AZ · On-site

$18.25 - $24.75/hr

As a Collections Specialist, you will engage with our customers by phone and email providing the ... Help set and maintain goals for the floor * Assist supervisors with elevated tasks * Coming to work ...

OneMain Financial

Collections Specialist Int

Tempe, AZ · On-site

$17.75 - $24/hr

At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer ...

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Showing results 21-40

All JobsCollections Supervisor JobsCollections Supervisor Jobs in Arizona

Collections Supervisor information

See Arizona salary details

$28.9K

$54.7K

$101.6K

How much do collections supervisor jobs pay per year?

As of Aug 8, 2026, the average yearly pay for collections supervisor in Arizona is $54,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $61,000.00 per year, depending on experience, location, and employer.

What does a collections supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are the key skills and qualifications needed to thrive as a collections supervisor?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a collections supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.
What are popular job titles related to Collections Supervisor jobs in Arizona? For Collections Supervisor jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Collections Supervisor jobs in Arizona look for? The top searched job categories for Collections Supervisor jobs in Arizona are:
What cities in Arizona are hiring for Collections Supervisor jobs? Cities in Arizona with the most Collections Supervisor job openings:
What are popular job titles related to Collections Supervisor jobs in AZ? For Collections Supervisor jobs in AZ, the most frequently searched job titles are:
Collections Supervisor jobs near you
Infographic showing various Collections Supervisor job openings in Arizona as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,722 per year, or $26.3 per hour.

Collections Specialist

Rite of Passage

Queen Creek, AZ

$18.50 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Rite Of Passage rating

6.3

Company rating: 6.3 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

99th of 239 rated social care providers

Job description

Join a group of passionate advocates on our mission to improve the lives of youth!  Rite of Passage Team is hiring for a Collections Specialist  at Canyon State Academy in Queen Creek, Arizona  
 
Canyon State Academy is located on a scenic 180-acre campus surrounded by Farm student housing for 300 + youth, a Thrift Store, Cafe, Barbershop and Church open to the community incorporating life skills for our students. Along with a fully equipped weight room, football stadium, an athletic center (gymnasium, padded wrestling room & more).                                                                                                                                                                                                            
Perks & Benefits: Medical, Dental, Vision and company paid Life Insurance within 90 days, and 401k match of up to 6% after 1 year of employment, Paid Time Off that can be used as soon as it accrues and more! ROP-benefits-and-perks-2  
 
Essential Duties and Responsibilities 
Responsibilities include, but are not limited to: 
  • Follow up on outstanding insurance and patient balances to secure timely payment  
  • Investigate and resolve denied, rejected, or underpaid claims with Medicaid, managed care organizations (MCOs), and commercial insurance payers  
  • Review remittance advice (RA/EOB) and identify payment discrepancies or trends  
  • Submit claim corrections, reconsiderations, appeals, and supporting documentation as needed  
  • Maintain accurate documentation of account activity within billing systems  
  • Work aging reports and prioritize accounts based on timely filing limits and reimbursement impact  
  • Communicate with insurance representatives regarding claim status, authorization issues, and payment resolution  
  • Collaborate with admissions, utilization review, credentialing, and billing teams to resolve claims issues  
  • Identify recurring billing or authorization issues and escalate trends to leadership  
  • Ensure compliance with payer guidelines, company policies, HIPAA, and confidentiality standards  
  • Assist with patient account inquiries and payment arrangements as needed  
  • Maintain productivity and collection goals established by the organization
     
Qualifications 
  • High school diploma or equivalent required; associate’s degree preferred  
  • Minimum of 2 years of healthcare collections or medical billing experience preferred  
  • Behavioral health, residential treatment, or Medicaid collections experience strongly preferred  
  • Knowledge of insurance claims processing, denials management, and appeals  
  • Familiarity with Medicaid and managed care payer guidelines  
  • Strong analytical, organizational, and problem-solving skills  
  • Excellent communication and customer service abilities  
  • Ability to manage multiple accounts and deadlines effectively  
  • Proficiency in Microsoft Office Suite and healthcare billing systems  
  • Ability to pass a criminal background clearance check, drug screen, physical and TB test.  
     
Preferred Skills 
  • Experience with behavioral health, PRTF, or residential treatment billing  
  • Understanding of authorizations, eligibility verification, and coordination of benefits  
  • Knowledge of multi-state Medicaid billing processes  
*Schedule subject to change based on the need of the program*
After 40 years of improving the lives of youth, we are looking for passionate advocates to continue the legacy of helping young people become successful adults. As a Collections Specialist you will have the unique opportunity to create a positive, safe and supportive environment for the youth we serve while building a career rich in growth opportunities and self-fulfillment.
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About Rite of Passage

Sourced by ZipRecruiter

Rite of Passage is a Nevada‑based nonprofit youth services provider founded in 1984 and headquartered in Minden, NV. It operates a national continuum of evidence‑based, trauma‑responsive programs‑including residential treatment centers, day schools, therapeutic foster care, prevention and reunification services, charter/day school education, and mentoring‑based family preservation initiatives‑serving around 2,000 youth daily across 15 states. As of 2025, the organization is led by co‑founder and CEO Ski James Broman and holds CARF Three‑Year Accreditation, affirming its program quality and compliance with national standards.

Industry

Individual, family and community social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Minden, NV, US

Year founded

1984

Social media

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