ZipRecruiter

Log In

1

Debt Collections Manager Jobs in Arizona (NOW HIRING)

Structured Settlement

Be Seen First

Debt Collection Manager

Phoenix, AZ · On-site

$40K - $80K/yr

The Role We are seeking an experienced Debt Collection Manager to lead our collections team. In this role, you will oversee daily operations, drive performance, ensure regulatory compliance, and ...

Tucson Medical Center

PFS Representative II

Tucson, AZ

$16.25 - $17.75/hr

Assists management in maintaining or reducing account receivable (AR) days to meet industry ... Must exhibit strong knowledge of fair debt collections. Meets with patients/families to acquire ...

New

Lewis Brisbois

AR Supervisor

Phoenix, AZ · Hybrid

Knowledge of the Federal Fair Debt Collections Practices Act, California Collections Laws and Legal Process * Proficient in data analysis * Strong negotiation and relationship management skills Lewis ...

SunWest Credit Union

Be Seen First

Collection Specialist + COMMISSION

Glendale, AZ · On-site

$21/hr

Collections Manager/Director of Collections Job Summary: The Post Charge Off Specialist is ... Strong knowledge of legal procedures related to debt recovery, small claims, and probate.

Fresenius Medical Care

PAR Collections

Chandler, AZ · On-site +1

$16.75 - $21.75/hr

... debt accrual. In this capacity, the Patient Account Representative - Collections provides ... management. Fresenius Medical Care maintains a drug-free workplace in accordance with applicable ...

OneMain Financial

Collections Specialist

Tempe, AZ

$17.75 - $24/hr

... Debt Collection Practices Act) and state regulations * Maintain and note all appropriate ... Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial ...

OneMain Financial

Collections Specialist

Tempe, AZ · On-site

$17.75 - $24/hr

... Debt Collection Practices Act) and state regulations * Maintain and note all appropriate ... Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial ...

Adecco

Call Center Collections Specialist

Tempe, AZ · On-site

$22/hr

Place or receive calls in priority order as established by management. Negotiate payment ... Ensure that appropriate letters are sent to debtors. * Process customers payments through ...

next page

Showing results 1-20

All JobsDebt Collections JobsDebt Collections Manager JobsDebt Collections Manager Jobs in Arizona

Debt Collections Manager information

What does a debt collections manager do?

A Debt Collections Manager oversees a team responsible for collecting overdue payments from individuals or businesses. Their tasks include developing collection strategies, monitoring team performance, ensuring compliance with laws and regulations, and handling escalated cases. They also analyze collection data, report on outcomes, and work with other departments to improve recovery rates. Effective communication and negotiation skills are essential for success in this role.

What are some common challenges a debt collections manager faces when leading a collections team?

A Debt Collections Manager often encounters challenges such as motivating team members to meet collection targets while maintaining compliance with regulations and ensuring respectful communication with clients. Balancing the need for results with employee morale and customer satisfaction can be demanding. Additionally, adapting to changes in industry regulations and implementing new technologies or processes to improve recovery rates are ongoing aspects of the role. Successful managers foster teamwork and provide ongoing training to address these challenges effectively.

What are the key skills and qualifications needed to thrive as a debt collections manager, and why are they important?

To thrive as a Debt Collections Manager, you need a strong understanding of collections processes, regulatory compliance, and financial analysis, usually supported by a degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and knowledge of relevant laws such as the Fair Debt Collection Practices Act (FDCPA) are typically required. Excellent leadership, negotiation, and communication skills help motivate teams and resolve disputes with clients effectively. These skills and qualifications ensure both regulatory compliance and optimal recovery rates while maintaining positive relationships with clients and team members.

What is the difference between Debt Collections Manager vs Debt Recovery Specialist?

AspectDebt Collections ManagerDebt Recovery Specialist
CredentialsTypically requires experience in collections, knowledge of debt laws, and sometimes managerial certificationsOften has collections experience, strong negotiation skills, and relevant industry certifications
Work EnvironmentManages teams in corporate or agency settings, overseeing collection strategiesWorks directly with clients and debtors, often in call centers or field environments
Industry UsageCommonly employed in financial institutions, collection agencies, and corporationsUsed in similar settings, focusing on debt recovery and negotiation

The main difference is that a Debt Collections Manager oversees collection teams and strategies, while a Debt Recovery Specialist focuses on directly negotiating with debtors to recover funds. Both roles require knowledge of debt laws and strong communication skills, but the manager has a broader supervisory role.

What are popular job titles related to Debt Collections Manager jobs in Arizona?

For Debt Collections Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Debt Collections Manager jobs in Arizona look for?

The top searched job categories for Debt Collections Manager jobs in Arizona are:

Debt Collections Manager jobs near you
Infographic showing various Debt Collections Manager job openings in Arizona as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 2% Temporary, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Debt Collection Manager

Structured Settlement

Phoenix, AZ • On-site

$40K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Employment Type: Full-time

Competitive base salary + performance based incentives

Comprehensive benefits package (health, dental, vision, retirement plan)

Reports to: Operations Director / CEO

About Us

We are a professional debt recovery agency dedicated to ethical, compliant, and effective collection practices. We partner with clients across industries to recover outstanding balances while treating consumers with respect and adhering strictly to all applicable laws and regulations. Our team values integrity, results, and continuous improvement.

The Role

We are seeking an experienced Debt Collection Manager to lead our collections team. In this role, you will oversee daily operations, drive performance, ensure regulatory compliance, and develop strategies that maximize recoveries while maintaining high standards of professionalism and customer treatment.

Key Responsibilities

  • Lead, coach, and motivate a team of collectors to achieve and exceed recovery targets and KPIs
  • Develop, implement, and refine collection strategies, scripts, and workflows
  • Monitor portfolio performance, analyze data, and produce regular reports on recovery rates, aging, and team productivity
  • Ensure full compliance with all relevant laws and regulations (including FDCPA, and applicable state/local rules)
  • Handle escalated accounts, complex negotiations
  • Maintain accurate records and support audit readiness

What We’re Looking For

  • Proven experience (ideally 5+ years) in debt collections, with at least 2–3 years in a supervisory or managerial role
  • Strong knowledge of consumer protection and collections regulations
  • Demonstrated success in meeting or exceeding recovery targets
  • Excellent leadership, coaching, and people management skills
  • Strong analytical ability and comfort with performance metrics and reporting
  • Outstanding communication, negotiation, and problem solving skills
  • High ethical standards and a commitment to treating consumers fairly
  • Proficiency with collection software/CRM systems Google and Microsoft Office

What We Offer

  • Competitive base salary + performance based incentives
  • Comprehensive benefits package (health, dental, vision, retirement plan)
  • Professional development and training opportunities
  • Supportive, results driven team environment
  • Opportunity to make a measurable impact on company performance


We are an equal opportunity employer and value diversity in our workplace.

Join us and help lead a high performing collections team that delivers results the right way.

Company Description

We have been in business 20 plus years, four locations and growing!