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Debt Collections Manager Jobs in Arizona (NOW HIRING)

Tax Debt Resolutions LLC

Enrolled Agent

Phoenix, AZ · On-site

$30 - $35/hr

... audits, collections, and appeals * Analyze client tax situations and develop strategic tax debt ... Proficiency with tax preparation and case management software * Excellent negotiation ...

LHH US

Medical Collections Lead

Tempe, AZ

$48K - $65K/yr

... debt. What We're Looking For The ideal candidate is detail-oriented and experienced in revenue cycle management (RCM), bringing at least 5 years of expertise in medical collections, insurance ...

LHH US

Medical Collections Lead

Tempe, AZ

$48K - $65K/yr

... debt. What We're Looking For The ideal candidate is detail-oriented and experienced in revenue cycle management (RCM), bringing at least 5 years of expertise in medical collections, insurance ...

Zwicker & Associates, P.C.

Managing Attorney

Phoenix, AZ · On-site

$140K - $170K/yr

Debt collections experience (strongly preferred) * Previous management experience (strongly preferred) * Strong organizational and time management skills * Excellent verbal and written communication ...

Zwicker & Associates, P.C.

Managing Attorney

Tempe, AZ

$140K - $170K/yr

Debt collections experience (strongly preferred) * Previous management experience (strongly preferred) * Strong organizational and time management skills * Excellent verbal and written communication ...

Zwicker & Associates, P.C.

Managing Attorney

Phoenix, AZ

$140K - $170K/yr

Debt collections experience (strongly preferred) * Previous management experience (strongly preferred) * Strong organizational and time management skills * Excellent verbal and written communication ...

Tax Debt Resolutions LLC

Enrolled Agent

Phoenix, AZ · On-site

$30 - $35/hr

... audits, collections, and appeals * Analyze client tax situations and develop strategic tax debt ... Proficiency with tax preparation and case management software * Excellent negotiation ...

Zwicker & Associates, P.C.

Managing Attorney

Tempe, AZ · On-site

$140K - $170K/yr

Debt collections experience (strongly preferred) * Previous management experience (strongly preferred) * Strong organizational and time management skills * Excellent verbal and written communication ...

Zwicker & Associates, P.C.

Managing Attorney

Tempe, AZ · On-site

$140K - $170K/yr

Debt collections experience (strongly preferred) * Previous management experience (strongly preferred) * Strong organizational and time management skills * Excellent verbal and written communication ...

Tax Debt Resolutions LLC

Enrolled Agent

Phoenix, AZ · On-site

$30 - $35/hr

... audits, collections, and appeals * Analyze client tax situations and develop strategic tax debt ... Proficiency with tax preparation and case management software * Excellent negotiation ...

Zwicker & Associates, P.C.

Managing Attorney

Phoenix, AZ · On-site

$140K - $170K/yr

Debt collections experience (strongly preferred) * Previous management experience (strongly preferred) * Strong organizational and time management skills * Excellent verbal and written communication ...

Family Care Center

Patient Collections Specialist

Yuma, AZ · Remote

$18 - $20/hr

... debt. Essential Responsibilities: * Responsible for all functions related to the collection of ... Other duties as assigned by management. Minimum Qualifications: * High school diploma or equivalent ...

Aprio

Senior Associate, Tax Controversy

Phoenix, AZ · On-site +1

$70K - $133K/yr

... and debt collections. The ideal candidate will possess strong analytical skills, a deep ... Tax Notice Management * Review and analyze tax notices received by clients. * Communicate with ...

Newrez

2nd Lien Collections Specialist (On-Site)

Tempe, AZ · On-site

$17.75 - $24/hr

Negotiate repayments on defaulted mortgage debt. * Re-establish and maintain communication with ... Performs related duties as assigned by management. Qualifications and Education Requirements * High ...

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All JobsDebt Collections JobsDebt Collections Manager JobsDebt Collections Manager Jobs in Arizona

Debt Collections Manager information

What is the difference between Debt Collections Manager vs Debt Recovery Specialist?

AspectDebt Collections ManagerDebt Recovery Specialist
CredentialsTypically requires experience in collections, knowledge of debt laws, and sometimes managerial certificationsOften has collections experience, strong negotiation skills, and relevant industry certifications
Work EnvironmentManages teams in corporate or agency settings, overseeing collection strategiesWorks directly with clients and debtors, often in call centers or field environments
Industry UsageCommonly employed in financial institutions, collection agencies, and corporationsUsed in similar settings, focusing on debt recovery and negotiation

The main difference is that a Debt Collections Manager oversees collection teams and strategies, while a Debt Recovery Specialist focuses on directly negotiating with debtors to recover funds. Both roles require knowledge of debt laws and strong communication skills, but the manager has a broader supervisory role.

What are the key skills and qualifications needed to thrive as a debt collections manager, and why are they important?

To thrive as a Debt Collections Manager, you need a strong understanding of collections processes, regulatory compliance, and financial analysis, usually supported by a degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and knowledge of relevant laws such as the Fair Debt Collection Practices Act (FDCPA) are typically required. Excellent leadership, negotiation, and communication skills help motivate teams and resolve disputes with clients effectively. These skills and qualifications ensure both regulatory compliance and optimal recovery rates while maintaining positive relationships with clients and team members.

What are some common challenges a debt collections manager faces when leading a collections team?

A Debt Collections Manager often encounters challenges such as motivating team members to meet collection targets while maintaining compliance with regulations and ensuring respectful communication with clients. Balancing the need for results with employee morale and customer satisfaction can be demanding. Additionally, adapting to changes in industry regulations and implementing new technologies or processes to improve recovery rates are ongoing aspects of the role. Successful managers foster teamwork and provide ongoing training to address these challenges effectively.

What does a debt collections manager do?

A Debt Collections Manager oversees a team responsible for collecting overdue payments from individuals or businesses. Their tasks include developing collection strategies, monitoring team performance, ensuring compliance with laws and regulations, and handling escalated cases. They also analyze collection data, report on outcomes, and work with other departments to improve recovery rates. Effective communication and negotiation skills are essential for success in this role.
What are popular job titles related to Debt Collections Manager jobs in Arizona? For Debt Collections Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Debt Collections Manager jobs in Arizona look for? The top searched job categories for Debt Collections Manager jobs in Arizona are:
Debt Collections Manager jobs near you
Infographic showing various Debt Collections Manager job openings in Arizona as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Credit and Collections Analyst

W.C. Bradley Co.

Scottsdale, AZ • On-site

Other

Posted 7 days ago

Job description

Thank you for your interest in joining W.C. Bradley Co.!
We're excited you're here. Our application system is intuitive and easy to use, and we look forward to learning more about you as you complete your profile and submit your application.

Good luck, and thank you again for applying!

Job Summary

The W.C. Bradley Company is looking for a Credit and Collections Analyst to join their Accounting Team! In this role, you will be responsible for enforcing credit guidelines, performing collection activities on accounts as required, collecting and reconciling past-due accounts, and working with customers to resolve past-due accounts receivable balances and invalid account disputes. Facilitate collection negotiations, customer account reconciliations, manage requests made by internal and external customers for information or assistance, and facilitate collections of outstanding receivables to achieve Company goals.

The ideal candidate will live in or around one of the following areas: Phoenix, Arizona; Milwaukee, Wisconsin; or Columbus, Georgia.

Duties and Responsibilities
  • Coordinate the cash application process; process bank documents; reconcile accounts receivable as well as bad debt accounts.
  • Evaluate customer credit worthiness for extending credit and propose credit limits; review and process Letters of Credit.
  • Utilize appropriate collection methods and protocols to motivate delinquent customers to pay past due balances; communicate and enforce credit policy with customers.
  • Ensure customer disputes and deductions are resolved in a timely manner; maintain documentation and notes regarding credit and collection activities.
  • Research, refute, or otherwise appropriately address invoice deductions and compliance fines from customers; collect on refuted deductions and fines.
  • Monitor customer accounts for shipment releases based on account status, company credit policy, and established terms of payment.
  • Complete administrative tasks associated with assigned accounts, including but not limited: order releases, ISO hold releases, process credit applications, trade reference request, etc.
  • Maintain and manage an appropriate level of communication with internal departments (i.e., Sales, Logistics, and Finance).
  • Provide regular reports to management as deemed appropriate; prepare ad hoc reports and analysis as request by management.
  • Other duties as deemed necessary.
Qualification Requirements

Minimum Education:

  • High School Diploma or completion of GED equivalent. Bachelor's degree in business administration, finance, accounting, or related field of study is preferred.

Minimum Experience:

  • Five (5) years of progressive credit, cash application, and/or collections experience.

Licensure/Certification(s):

  • None.
Knowledge, Skills and Abilities
  • Knowledge of cash application, collections, and credit standards of practice.
  • Strong knowledge of business math.
  • Strong proficiency using a Personal Computer (PC) to include Microsoft Office.
  • Proficiency using financial management software and solutions (i.e., SAP or Great Plains).
  • Good communication skills and the ability to effectively communicate in English both verbally and in writing.
  • Strong interpersonal skills and the ability establish and maintain effective professional relationships with internal and external contacts.
  • Customer service skills and the ability to remain focused on maintaining a rapport with customers of mutual respect.
  • Strong problem solving skills.
  • Strong analytical skills and the ability to maintain information in a well-organized and easily understood manner.
  • Ability to work with minimal direct supervision.
  • Ability to effectively work cross-functionally.
  • Ability to regularly demonstrate initiative.
  • Ability to maintain regular and predictable attendance.
  • Ability to work in a constant state of alertness.
Physical Requirements

Normal Office Environment.

For employment within the United States, the W.C. Bradley Co. uses E-Verify to confirm the employment eligibility of all newly hired team members.  To learn more about E-Verify, including your rights and responsibilities, please visit the U.S. Citizen and Immigration Service at www.uscis.gov/e-verify.

The W.C. Bradley Co. is an Affirmative Action / Equal Employment Opportunity employer.

Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, or veteran status. We support and obey laws that prohibit discrimination where we do business.

Federal law requires the W.C. Bradley Co. to provide reasonable accommodation to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. If you are interested in applying for employment with the W.C. Bradley Co. and require special assistance or accommodation to complete any part of the application and pre-employment process, please contact our Human Resources Office

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