ZipRecruiter

Log In

1

Client Success Jobs (NOW HIRING)

Arcesium LLC

Client Success Manager

New York, NY · Hybrid

$220K - $260K/yr

The Client Success Service Solutions (CS3) team is dedicated to building lasting partnerships that create value, foster trust, and ensure our clients maximize the full potential of our products and ...

NFP Corp

AVP, Client Success

Chesterfield, MO · On-site

The AVP, Client Success - Pharmacy Benefits is a pivotal leadership role sitting at the intersection of strategy, service, and growth. This leader will shape how we scale a high-touch client and ...

Paradigm

Client Success Manager

Virginia Beach, VA · On-site

$65K - $90K/yr

We are seeking a senior-level Client Success Manager to support complex client relationships, lead advanced onboarding efforts, and help our higher education clients get the most value from Paradigm ...

CallTower, Inc.

Client Success Manager

South Jordan, UT · On-site

$70K - $82K/yr

Description Job Purpose The Client Success Manager will fill a key position at CallTower by being a customer advocate and responsible for the satisfaction and growth of our Gold (6k MRR-16K MRR ...

Pop Promos

Client Success Coordinator

Philadelphia, PA · On-site

$18.25 - $24.50/hr

The Client Success Coordinator supports Pop!'s inside and outside sales team in their efforts to maintain quick and accurate responses to our customer base and ensure seamless order execution. The ...

Lyra Technology Group

Client Success Manager

Portsmouth, NH · On-site

$70K - $80K/yr

Client Success Manager-Lyra Technology Group Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic ...

Selerix Systems, Inc.

Director, Client Success

Plano, TX · On-site

$140 - $190/hr

Client Success Reports To: Vice President, Client Success Location: Plano, TX | Columbia, SC | Indianapolis, IN | New Orleans, LA | Remote Job Summary The Director, Client Success -- BenAdmin leads ...

DeepIntent

Director, Client Success

New York, NY · On-site

$150K - $170K/yr

The Client Success team is responsible for providing excellent client service and managing all post sales activities from set up through post campaign performance reviews, while driving incremental ...

Nexus IT

Client Success Manager

Salt Lake City, UT · On-site

$80K - $104K/yr

Client Success Manager Location: Salt Lake City, UT Department: Client Success Team Reports To: Front Line Service POD Team Lead (TL) Salary/Pay: $80K - $104K / Year - Commensurate with experience ...

Lyra Technology Group

Client Success Manager

Portsmouth, NH · On-site

$70K - $80K/yr

Client Success Manager-Lyra Technology Group Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic ...

NFP Corp

AVP, Client Success

Chesterfield, MO · On-site

The AVP, Client Success - Pharmacy Benefits is a pivotal leadership role sitting at the intersection of strategy, service, and growth. This leader will shape how we scale a high-touch client and ...

NFP

AVP, Client Success

Chesterfield, MO · On-site

The AVP, Client Success - Pharmacy Benefits is a pivotal leadership role sitting at the intersection of strategy, service, and growth. This leader will shape how we scale a high-touch client and ...

eMed LLC

Client Success Manager

Miami, FL · On-site

Client Success Manager Location: Miami, FL or Chicago, IL About eMed eMed is a digital health leader powered by its Empathetic AI™ Population Health Platform. We partner with employers, governments ...

CheckSammy Inc.

Client Success Coordinator

Addison, TX · On-site

$17.75 - $23.75/hr

The Client Success Coordinator will work closely with clients and internal teams to coordinate requests, monitor client needs, maintain accurate records, and help resolve issues efficiently. The ...

previous page

Showing results 41-60

All JobsBusiness JobsClient Success Jobs

Client Success information

See salary details

$32.5K

$83.1K

$140K

How much do client success jobs pay per year?

As of Aug 25, 2026, the average yearly pay for client success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

More about Client Success jobs

What cities are hiring for Client Success jobs?

Cities with the most Client Success job openings:

What are the most commonly searched types of Client Success jobs?

The most popular types of Client Success jobs are:

What states have the most Client Success jobs?

States with the most job openings for Client Success jobs include:

What job categories do people searching Client Success jobs look for?

The top searched job categories for Client Success jobs are:

Client Success jobs near you
Infographic showing various Client Success job openings in the United States as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Client Success Manager

New York, NY • Hybrid

Arcesium LLC
IT Services • 1 - 5K employees
Learn more about Arcesium LLCexternal

$220K - $260K/yr

Full-time

Medical, Retirement

Re-posted 16 days ago

Job description

Position Summary

Arcesium seeks an experienced Client Success Manager to join our Client Success Service Solutions team (CS3) in our Client and Partner Development department. The Client Success Service Solutions (CS3) team is dedicated to building lasting partnerships that create value, foster trust, and ensure our clients maximize the full potential of our products and services to achieve the outcomes they desire. By executing against this mission, we intend to exceed our clients' expectations and develop a community of advocates.


Responsibilities

  • Serve as a dedicated point of contact and strategic partner to clients focusing on understanding their business objectives and aligning Arcesium's solutions to meet those goals
  • Provide thought leadership to clients by sharing industry insights, regulatory updates, and best practices to empower them to stay ahead in a competitive landscape
  • Develop and maintain deep functional and technical knowledge of our operational and data platform to engage clients on shared outcomes to achieve success
  • Get clients acquainted with their products and a new operating model to build product adoption post implementation
  • Build and maintain relationships with mid to senior client stakeholders, such as Controllers, Chief data officers, and Senior management of operations, through regular check-ins and ongoing communications
  • Critically review, identify, and communicate areas of improvement in our technical and operational processes focusing on opportunities which will drive long term client success while maintaining adequate controls
  • Primary point of contract for client issues, accountable for issue resolution in a timely manner, while applying product knowledge to address technical concerns ensuring acceptable resolution and resulting in de-escalation
  • Act as the voice of the client within Arcesium, collaborating with internal teams - including Product, Solution Architects, and Account Management - to advocate for client needs and achieve win-win outcomes.
  • Analyze client usage patterns and feedback to develop tailored action plans for maximizing value from Arcesium solutions
  • Proactively monitor client success metrics ensuring a high level of client satisfaction, retention, and product adoptions
  • Participate in the onboarding process for new clients, enabling knowledge transfer to promote early success.

Qualifications

  • The ideal candidate will have 10+ years of experience in operations, technology, or client success at a hedge fund, investment manager, FinTech, financial services or technology organization.
  • Experience supporting clients to optimize operations through process and technology
  • Knowledge of software engineering or data science with experience working with BI, data lakes or other data tools.
  • Superior quantitative, analytical, and problem-solving skills, with a strong attention to detail.
  • Assertive self-starter with strong interpersonal, multi-tasking, and teamwork skills.
  • Strong communication skills and an understanding of the client/business relationship are required, as is a critical thinking mindset able to operate in an innovative, forward-thinking business environment.
  • A degree in economics, finance, business, math, science, or engineering is preferred.
  • Exposure to a wide spectrum of investment asset classes and market segments.

The expected annual base salary for this position is $220,000- $260,000. Our compensation package includes variable compensation in the form of a year-end bonus, guaranteed in the first year of hire, benefits including medical and prescription drug coverage, and 401k contribution matching.


The applicable annual base salary paid to a successful applicant will be determined based on multiple factors including without limitation the nature and extent of prior experience and educational background.


Remote eligible states include: NY, NJ, MA, MN, IL, FL, TX, OH, PA, CT, NC, CA, GA

Arcesium's Personal Data Privacy Notice for Candidates is linked here

#LI-CM1
#LI-Hybrid

Apply