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Client Success Jobs in Michigan (NOW HIRING)

Alphabe Insight

Client Account Representative

Detroit, MI · On-site

$67K - $70K/yr

Our collaborative team thrives on innovation, results-driven strategies, and long-term client success. As we expand our footprint in Detroit, we're looking for motivated professionals to grow with us.

Public Consulting Group

Client Service Associate 2

Lansing, MI · On-site

$14.75 - $20.25/hr

... student success, improve programs and processes, and optimize financial resources. We work with ... Client Service & Ticket Resolution * Serve as the day-to-day point of contact for assigned clients ...

Franklin Covey

Mid-Market Client Partner

Lansing, MI · On-site

Enterprise Client Success Status: Full-Time Exempt Reports to: Managing Director, Major Accounts Location: Remote - Anywhere in the contiguous United States Compensation: Anticipated compensation for ...

Amy Cell Talent

Implementation Specialist

Ypsilanti, MI · On-site +1

If you are passionate about technology, client success, and helping organizations implement impactful software solutions, we encourage you to apply and join the Mountain Pass team! About Mountain ...

ClifyX

Client Partner - Retail

Grand Rapids, MI · On-site

Drive customer success and elevate TCS' positioning as a partner. * Define business plans and manage the P&L by expanding existing account portfolio through effective client engagement and ...

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Showing results 41-60

All JobsClient Success JobsClient Success Jobs in Michigan

Client Success information

See Michigan salary details

$28.3K

$72.4K

$122K

How much do client success jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client success in Michigan is $72,398.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,900.00 and $86,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.
What are the most commonly searched types of Client Success jobs in Michigan? The most popular types of Client Success jobs in Michigan are:
What are popular job titles related to Client Success jobs in Michigan? For Client Success jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Client Success jobs in Michigan look for? The top searched job categories for Client Success jobs in Michigan are:
What cities in Michigan are hiring for Client Success jobs? Cities in Michigan with the most Client Success job openings:
Client Success jobs near you
Infographic showing various Client Success job openings in Michigan as of August 2026, with employment types broken down into 76% Full Time, 20% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $72,398 per year, or $34.8 per hour.

Client Advisory Services Manager

Hungerford

Grand Rapids, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Description:

As a Client Advisory Services Manager at Hungerford, your day is dynamic and impactful. You’ll engage in client financial oversight, prepare for advisory calls, and collaborate on accounting strategy. This role focuses on solving complex accounting challenges for a variety of for-profit businesses- enhancing controls, guiding transitions, and improving accounting processes. You’ll lead project teams, review deliverables, and coach staff through engagements that build their confidence and capability. We’re looking for individuals who thrive in collaborative environments, stay current with industry standards, and consistently seek ways to deliver value beyond compliance.


Responsibilities

  • Drive strategic oversight of full-cycle client accounting and advisory engagements
  • Manage payroll processes
  • Deliver actionable insights to guide financial planning & analysis decision making
  • Develop financial models and budgets to support organizational growth
  • Manage sales and use tax processes
  • Contribute to business development and marketing growth initiatives
  • Inspire and mentor teams
Requirements:
  • Bachelor’s Degree in Accounting, Business, or related field
  • Active CPA, CMA, or MBA preferred
  • 5+ years of relevant public accounting experience
  • 3+ years of experience in a client-facing leadership role
  • Previous experience in QuickBooks, Intacct, or NetSuite


Qualifications

  • Microsoft Office proficiency
  • Analytical and problem-solving skills
  • Professional communication (written & verbal)
  • Able to understand and resolve complex accounting issues
  • Servant focused mindset towards managing client and team relationships
  • Exceptional multitasking and prioritization skills


Benefits

  • Health Insurance – Immediate eligibility for employer-sponsored medical, dental, vision
  • Work-Life Balance – schedule flexibility, personalized hybrid work arrangements, generous PTO, parental leave
  • Flexible Spending & Dependent Care Accounts
  • 401k + Retirement Advising


About Us

Hungerford is a forward-thinking, innovative firm with over 80 years of proud service to West Michigan. We offer expertise in tax, audit, accounting, business advisory, technology, and wealth management, and are deeply committed to diversity, equity, inclusion, and collaboration—within our team, with clients, and throughout the community. Our culture is rooted in excellence, inclusivity, and a shared dedication to client success and employee growth. By exchanging innovative ideas, we help organizations thrive, create new opportunities for our people, and give back in meaningful ways. Through it all, we make sure to have fun. As a locally owned and operated firm, we’re proud to call Grand Rapids, Greenville, Holland, Muskegon, and St. Joseph home.

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