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Client Success Jobs in Michigan (NOW HIRING)

Vervint

Client Partner

Grand Rapids, MI · On-site

Delivery Oversight & Client Success * Align delivery teams to exceed client needs and consistently exceed their expectations. * Partner with delivery and practice leaders to ensure projects meet ...

Nelnet

Customer Success Manager- CampusGuard

Lansing, MI · On-site

$75K - $85K/yr

The CSM proactively monitors client health, identifies risks and opportunities, and drives value realization throughout the engagement. This position serves as the primary client advocate ...

Vervint

Client Partner

Grand Rapids, MI · On-site

Client Success * Align delivery teams to exceed client needs and consistently exceed their expectations. * Partner with delivery and practice leaders to ensure projects meet scope, quality, margin ...

Vervint

Client Partner

Grand Rapids, MI · On-site

Delivery Oversight & Client Success * Align delivery teams to exceed client needs and consistently exceed their expectations. * Partner with delivery and practice leaders to ensure projects meet ...

DocNetwork

Client Experience Coordinator

Ann Arbor, MI · Hybrid

$50K - $60K/yr

Title: Client Experience Coordinator Status : Regular, Full-time Location: Ann Arbor, MI (hybrid ... Success in this role requires managing active support queues and implementing custom-designed ...

DocNetwork

Client Experience Coordinator

Ann Arbor, MI · On-site

$50K - $60K/yr

Title: Client Experience Coordinator Status : Regular, Full-time Location: Ann Arbor, MI (hybrid ... Success in this role requires managing active support queues and implementing custom-designed ...

DocNetwork

Client Experience Coordinator

Ann Arbor, MI · Hybrid

$50K - $60K/yr

Title: Client Experience Coordinator Status : Regular, Full-time Location: Ann Arbor, MI (hybrid ... Success in this role requires managing active support queues and implementing custom-designed ...

Alphabe Insight

Client Account Representative

Detroit, MI · On-site

$67K - $70K/yr

Our collaborative team thrives on innovation, results-driven strategies, and long-term client success. As we expand our footprint in Detroit, we're looking for motivated professionals to grow with us.

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All JobsClient Success JobsClient Success Jobs in Michigan

Client Success information

See Michigan salary details

$28.3K

$72.4K

$122K

How much do client success jobs pay per year?

As of Jun 27, 2026, the average yearly pay for client success in Michigan is $72,398.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,900.00 and $86,300.00 per year, depending on experience, location, and employer.

What is a CSM salary?

A Client Success Manager (CSM) salary varies based on experience, location, and company size, but typically ranges from $60,000 to $100,000 annually in the United States. Many CSMs also receive bonuses or commissions and benefit from skills in customer relationship management tools and communication. Entry-level positions may start lower, while experienced professionals with certifications can earn higher salaries.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What job makes 10,000 a month without a degree?

A Client Success Manager can earn $10,000 or more per month through commissions, bonuses, and high-value client accounts, especially in SaaS or tech industries. Success in this role often depends on strong communication skills, industry knowledge, and experience rather than formal education.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

How can I make $2000 a week working from home?

In client success roles, earning $2000 a week typically requires high-level experience, strong communication skills, and the ability to manage multiple accounts or clients efficiently. Many professionals achieve this through a combination of base salary, commissions, or bonuses, often working full-time hours and leveraging tools like CRM software. Building a reputation and gaining certifications can also help increase earning potential in remote client success positions.
What are the most commonly searched types of Client Success jobs in Michigan? The most popular types of Client Success jobs in Michigan are:
What are popular job titles related to Client Success jobs in Michigan? For Client Success jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Client Success jobs in Michigan look for? The top searched job categories for Client Success jobs in Michigan are:
What cities in Michigan are hiring for Client Success jobs? Cities in Michigan with the most Client Success job openings:
Client Success jobs near you
Infographic showing various Client Success job openings in Michigan as of June 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $72,398 per year, or $34.8 per hour.

Client Success Onboarding Specialist (FL/GA)

700 Credit

Southfield, MI • On-site

Full-time

Posted 15 days ago

Job description

Description:

Client Success Onboarding Specialist (Remote - FL/GA)


About 700Credit

700Credit is the industry leader in providing cutting-edge credit and compliance solutions to the automotive sector. As the largest provider in the field, we are passionate about innovation, growth, and delivering the best for our clients. 700Credit is the largest provider of credit and compliance solutions to the automotive industry today. 700Credit is a dynamic, exciting place to work. 700Credit offers an excellent compensation/benefit package.


Summary

700Credit is searching for a highly motivated Client Success Onboarding Specialist to join our team from Florida or Georgia. As an Client Success Onboarding Specialist, you will be responsible for managing the implementation and training of our solutions for new and existing clients. This will be done by analyzing client needs, developing tailored training and solutions, and ensuring all activities occur on time with a high level of customer satisfaction. The ideal candidate should have strong skills in the areas of client communication, problem-solving, and process improvement. These skills are essential for ensuring successful implementation of 700Credit services and maintaining long-term client satisfaction.


Responsibilities

  • Manage end-to-end client implementation: Oversee the full implementation process for new and existing clients, following established standards, project plans, and documentation to ensure a high level of success.
  • Support business process improvement: Provide guidance and best practice recommendations to clients during implementation to drive strong adoption and long-term success with our software.
  • Serve as the primary client contact: Act as the main point of contact for clients throughout implementation and for designated clients post-implementation.
  • Compile compliance reports: Regularly prepare and submit compliance reports to ensure adherence to internal policies and industry regulations.
  • Act as a trainer and coach: Serve as a knowledgeable resource for clients, providing ongoing training, support, and coaching to help them maximize the value of 700Credit products.
  • Resolve client issues: Analyze and resolve client concerns directly or assist in working through complex issues to ensure effective outcomes.
  • Assist in product launches: Support Affiliate and 700Credit product launches, including post-launch follow-up with clients and affiliates to evaluate and improve the customer experience.
  • Contribute to team success: Actively support all members of the Implementation team in a productive and constructive manner.
  • Track and document client communications: Accurately record all client interactions and communications to maintain clear and up-to-date records.
  • Communicate new product features: Keep clients informed of new product features and updates, ensuring they understand new capabilities and how to take advantage of them.
  • Provide exceptional customer service: Ensure a consistently high level of service is delivered to clients, maintaining satisfaction and long-term loyalty.
  • Generate cross-sell opportunities: Work closely with the sales team to identify and produce cross-sell opportunities that introduce additional products and services to existing clients.
Requirements:

Preferred Skills & Experience

  • 2+ years of experience in a customer service or account management role
  • Strong knowledge of the automotive industry
  • Strong organizational skills with attention to detail
  • Excellent phone etiquette and customer service abilities
  • Bachelor's degree preferred, or equivalent professional experience
  • Willingness to travel as needed

Apply